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Riad Douja

2.5 star property

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Fountain
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Fountain
Fountain
Terrace/patio

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Riad Zitoune Lakdim, Derb Sidi Bouloukate 48, Marrakech, Marrakech, 40000
  • Place, Jemaa el-Fnaa
    ‪2 min walk‬
  • Place, Souk of the Medina
    ‪3 min walk‬
  • Place, Koutoubia Mosque
    ‪5 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

Double Room (Dwiria)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Double Room (Dades)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Triple Room (Ouarzazate)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Triple Room (Essaouira)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Double Room (Zagora)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Marrakech

Located in Medina, Riad Douja is adjacent to Jemaa el-Fnaa and within a 15-minute walk of popular sights like Bahia Palace. This 9-room riad welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and concierge services.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Jemaa el-Fnaa - 2 min walk - 0.1 miles
  • Souk of the Medina - 3 min walk - 0.2 miles
  • Koutoubia Mosque - 5 min walk - 0.3 miles
  • Souk Semmarine - 5 min walk - 0.3 miles
  • Le Jardin Secret - 8 min walk - 0.5 miles

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 16 min drive

Restaurants

  • ‪Grand Terrasse Du Cafe Glacier - ‬6 min walk
  • ‪Chez Adil N°94 - ‬3 min walk
  • ‪Snack Toubkal - ‬5 min walk
  • ‪Café Restaurant l'Etoile - ‬2 min walk
  • ‪chez khalid (no. 52) - ‬6 min walk

About this property

Riad Douja

Guests of Riad Douja enjoy a rooftop terrace, free WiFi in public areas, and microwave in a common area. There's free offsite parking, and an airport shuttle (available 24 hours) for EUR 15.00 per room roundtrip. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a refrigerator in a common area, a library, and a terrace.
Guests can stay connected with free WiFi. Other amenities include ceiling fans, desks, and free toiletries. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 2.50 to 3.50 for adults and EUR 2.50 to 3.50 for children

Things to do

  • Library

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 2.5 to 3.5 for adults, and EUR 2.5 to 3.5 for children
  • Airport shuttle fee: EUR 15.00 per room (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Riad Douja Marrakech
Douja Marrakech
Riad Douja Riad
Riad Douja Marrakech
Riad Douja Riad Marrakech

Frequently asked questions

Is free cancellation available at Riad Douja?

Riad Douja provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Riad Douja?

This riad is situated in Medina within a short 5-minute walk of Jemaa el-Fnaa and also 12 minutes on foot from Bahia Palace. You'll also find Avenue Mohamed VI and Marrakech Plaza within a short drive.

Is there parking available at Riad Douja?

No, there isn't parking at the riad but you'll find free parking.

Does Riad Douja feature a casino on the premises?

No, Riad Douja doesn't have a casino.

Will I find an indoor pool at Riad Douja?

No, there is no indoor pool at this riad.

What do couples enjoy most about Riad Douja?

Couples will appreciate amenities like a rooftop terrace, concierge services, and a library at this riad.

Are there hot tubs at Riad Douja?

No, there isn't a spa tub at this riad.

Does Riad Douja have a restaurant with a breakfast menu?

Riad Douja offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Will Riad Douja allow pets to stay free of charge?

Yes, pets stay free at Riad Douja.

Are there connecting rooms at Riad Douja?

No, this riad doesn't feature connecting guestrooms.

Where is the closest airport to Riad Douja?

The closest major airport to Riad Douja is Menara Airport (RAK), which is 3.9 mi away (16 minutes by car).

Are there rooms with balconies at Riad Douja?

No, there aren't any guestrooms with balconies at Riad Douja.

Riad Douja Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 7 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

5.0/10

Cleanliness

5.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities

Almost ruined our trip.

I would never stay here again. At check-in, we were told that they did not want to honour our booking. They told us that they stopped working with online companies 5 months prior. (Yet they were still listed on hotels.com when we were in the lobby). They told us if we wanted to stay there we had to pay them and then sort it out with hotels.com. We ended up getting a refund with hotels.com. However we have to go through a big argument the hotel. They were not helpful in any way. We ended up staying there anyway and paying them cash. After all of this was sorted out, the man was very polite and friendly with us. He was even quite hospitable.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value for money

The place has seen much better days, but the beds were clean and very comfortable. Shared toilet wasn't great and the shower in our room left a lot to be desired. Breakfast on the roof terrace was delicious. Service was brilliant overall. The guy on reception was helpful and friendly.
Stayed 1 night in Dec 2018

6/10 Okay

wanda

Disliked: Staff & service, room comfort

price and proximity out rule cold and dark

The redeeming features were the proximity of the Central Square and the price. Along with that was the very nice hot water although the shower was pretty non-functional. I stayed there for five days because of these three factors. The manager I guess that's who he was would do a few things for me. For example he did change the light bulb even though the dark room couldn't be made any lighter. Internet was off and on but it did work sometimes you had to change and go out into the patio for better reception. The housekeeper would shy away from doing anything. I would empty my own trash they do say that it's limited housekeeping well that's okay. It was definitely safe enough. One feature that they advertise is Heating. And it gets very cold at night so I moved to this place because it advertised Heating. It does have a very old AC unit for air conditioning cool and heat but they called someone to try to figure out what was wrong but no heat was coming out. Then they said maybe tomorrow. Well tomorrow never came and the days went by. Again convenience and price were the features I had to have. As far as kitchen and being able to use the microwave forget that too. There are enough of eating places around but it would have been nice to put some things in the fridge.
Stayed 1 night in Oct 2018

4/10 Poor

Glyn

Disliked: Staff & service, property conditions & facilities

Poor value and overpriced for what you get

The room was clean and the bed comfortable however it was badly lit and dingy without any fresh air as the courtyard is roofed over. The WiFi was non-existent on the terrace, poor and intermittent in the room and slow at best in the courtyard. Despite a reservation they didn't seem to be expecting me and it took three attempts to get a room with the booked en-suite and air-con. Even then I had to specifically request the air-con control and a towel. On departure they tried to make me pay again as bookings on "booking.com are not prepaid"; that may account for why they didn't seem to be expecting me two days earlier. They are in a quiet location but just off Djemma el-Fna and easy to find. Despite the location the hotel is poor value for money and I found a better option that was cheaper and included breakfast just down the road.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vorausbezahlte Buchung "lag nicht vor"

Buchung und Vorauszahlung angeblich nie erhalten. Zusammenarbeit mit Expedia usw. schon vor langer Zeit beendet. Es sei auch nicht das erste Mal, dass Reisende mit einer vorausbezahlten Buchung dort ankamen und die Buchung "lag nicht vor". Unbedingt vermeiden!
Stayed 7 nights in Jan 2020

2/10 Terrible

Nur, Munich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedimos un traslado de hotel por sucio, personal que solo hablaba francés e incomodidad... la habitación era minúscula, sin luz...
Stayed 7 nights in Oct 2018

6/10 Okay

Abdelatif

Disliked: Room comfort
Le riad était bien situé mais juste il manquait un peu de service et on est tombé malade car y'avait plus de chauffage et le soir il fusait trooop froid !!!
Stayed 3 nights in Nov 2018

6/10 Okay

nora, woerden

Liked: Staff & service
Disliked: Property conditions & facilities

fijn, het was dichtbij veel bezienswaardigheden

Het fijne aan dit hotel is de omgeving, vlakbjj bezienswaardigheden, vervoer Jemaa el Fna plein en restaurants. Alles is te lopen. Van binnen is het hotel minder. Kleine kamertjes, er was niet altijd warm water. Verder fijn personeel behulpzaam en aardig.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
Nous avons eu des difficultés à trouver le Riad car son nom n'était pas affiché à l'extérieur et même si les personnes étaient à notre écoute le confort restait succinct et la salle de bain mériterait un rafraichissement. Le gros avantage de ce Riad est qu'il se situe à 200 m de la place de Marrakech et le petit déjeuner sur la terrasse est agréable.
Stayed 5 nights in Jun 2018

6/10 Okay

Rüdiger, Köln

Disliked: Cleanliness, room comfort

Sehr gute zentrale Lage

Die Zimmer könnten öfter gemacht werden. In 4 Tagen geschah nichts.
Stayed 5 nights in Apr 2018

6/10 Okay

lisa, m

Disliked: Cleanliness, staff & service

Etablissement style maison d'hote,en centre ville.

A deux pas du centre ville.Mauvaise coordination avec l'organisme de réservation.Vigilence pour ne pas payer deux voir trois fois.Personnel sympa.
Stayed 4 nights in Apr 2018

2/10 Terrible

Martin , Lausanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu à éviter à tout prix!! Arnaque!

Moi et mon amie avons pris la décision de nous installer dans ce Riad qui semble sur papier tout à fait correct. Cependant nous sommes tombé sur un personnel désagréable, qui laisse l’accueil a des gens qui ne parlent pas un mot d’anglais/français pendant des heures. La meilleure surprise est la chambre! -Moisissures contre les murs -Poussière et saleté omniprésentes -Cheveux dans le lavabo -Pas d’eau chaude -Taches sur la literie -Odeurs nauséabondes -Linges en désintégration Et j’en passe!!!
Stayed 1 night in Apr 2018

8/10 Good

Serge, Lyon

Liked: Staff & service

très bien situé et personnel très serviable

Riad typique, ambiance sympathique, mais un peu bruyant et locaux un peu vieillissants.
Stayed 6 nights in Apr 2018

6/10 Okay

Romy

Liked: Staff & service