Verified
4/10 Poor
Dmitriy
Jul 15, 2022
Disliked: Staff & service
Let's start with good things: the location is great right by the square where all the tours take of and market full of diarrhea inducing food stalls. The bed in the room was clean and sheets were properly changed every day. Now on the downside the rooms are dated, bathrooms have rusty faucets and tile is cracked. My last day I had a swarm of ants in the shower that has stains by the way. The worst part is service or lack of thereof. The réception guy(it was the same guy for all 5 nights that I stayed) started by asking what is my room number, whereas normally the hotel assignes it, then he was staying I was from China for a couple of minutes instead of actually checking me in, he never explained where the breakfast was and that I had to get a ticket from the réception for it, that took me good 20 min next morning to figure out still without his input. When I asked where is the nearest laundry(on another day) he pointed outside waived to the left without the name or distance indication.
To resume: great location, dated rooms, horrible service.
Dmitriy
Stayed 5 nights in Jul 2022
