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Crowne Plaza Hotel Marlow by IHG

4.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Marlow by IHG

Breakfast, lunch and dinner served
Bar (on property)
Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk
Exterior
Meeting facility

Popular amenities

  • Hot Tub

Explore the area

Map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Bisham Abbey
    ‪3 min drive‬
  • Hedsor House
    ‪11 min drive‬
  • Cliveden House
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

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Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Marlow

Crowne Plaza Hotel Marlow by IHG places you within a mile (2 km) of Thames River and Thames Path. This 4-star hotel welcomes guests with 168 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Bisham Abbey - 3 min drive - 2.5 miles
  • Hedsor House - 11 min drive - 6.0 miles
  • Cliveden House - 12 min drive - 6.4 miles
  • LEGOLAND® Windsor - 19 min drive - 14.5 miles
  • Windsor Castle - 20 min drive - 17.5 miles

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪The Jolly Farmer - ‬8 min drive
  • ‪The Chequers Marlow - ‬3 min drive
  • ‪The Britannia - ‬3 min drive
  • ‪Burgers of Marlow - ‬3 min drive
  • ‪Court Garden Cafe - ‬4 min drive

About this property

Crowne Plaza Hotel Marlow by IHG

Family-friendly hotel with a full-service spa and a health club
At Crowne Plaza Hotel Marlow by IHG, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
42-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free newspapers, and laptop-compatible safes are also available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center (12,938 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Renovated entire property - June 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 5:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Frequently asked questions

Are free cancellation options available at Crowne Plaza Hotel Marlow by IHG?

Crowne Plaza Hotel Marlow by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to Crowne Plaza Hotel Marlow by IHG?

This hotel is located in Marlow, a short 18-minute walk from Thames River and also 18 minutes on foot from Thames Path. You'll also find Bisham Abbey and Chiltern Hills within a short drive.

Will I be able to park at Crowne Plaza Hotel Marlow by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Crowne Plaza Hotel Marlow by IHG?

Quad Club Wellness & Spa is the hotel's spa and services include Swedish massages, sports massages, aromatherapy, and body wraps.

Does Crowne Plaza Hotel Marlow by IHG include a casino on the premises?

No, Crowne Plaza Hotel Marlow by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Hotel Marlow by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 5:30 PM.

What do couples enjoy most about Crowne Plaza Hotel Marlow by IHG?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Crowne Plaza Hotel Marlow by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Hotel Marlow by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Hotel Marlow by IHG serves buffet breakfast for a surcharge each morning at Glaze restaurant.

Does Crowne Plaza Hotel Marlow by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Hotel Marlow by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Hotel Marlow by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Hotel Marlow by IHG?

The closest major airport to Crowne Plaza Hotel Marlow by IHG is Heathrow Airport (LHR), which is 23.3 mi away (38 minutes by car). Another top airport is Farnborough (FAB), which is around 20.5 mi away.

Can I book a room with a balcony at Crowne Plaza Hotel Marlow by IHG?

Yes, some guestrooms at Crowne Plaza Hotel Marlow by IHG offer a balcony.

Does Crowne Plaza Hotel Marlow by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza Hotel Marlow by IHG.

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 316 out of 615 reviews
Rating 8 - Good. 165 out of 615 reviews
Rating 6 - Okay. 57 out of 615 reviews
Rating 4 - Poor. 32 out of 615 reviews
Rating 2 - Terrible. 45 out of 615 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

David

Great venue great breakfast great service But £2.50 for 1 packet of Golden Wonder crisps purchased in the bar….are you kidding?!
Stayed 1 night in May 2025

10/10 Excellent

Pritam

Stayed 1 night in Apr 2025

2/10 Terrible

Rachael

Stayed 1 night in Apr 2025

6/10 Okay

peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We go every year at Christmas as a treat. The hotel rooms are lovely. Spacious, well designed with great lighting, bit TV, great bathroom, warm in the winter, improving breakfast and a sauna, steam room and pool. What more could you want. Unfortunately our last visit had too many things go wrong during a short stay so I cannot give it a higher rating this time round. This review would be too long if I got into it all. We will return next year and hopefully not experience these awful frustrations that marred our normally highly pleasurable time at this hotel. If standards are declining, we sadly will break tradition and book elsewhere.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Traveled with group
Liked: Staff & service, room comfort
On the whole was the hotel was fine and met my expectations of the Crown Plaza brand, however the shower in the room didn't run warm and the swimming pool was showing signs of a need of redecoration was surprising for an international hotel chain.
Stayed 1 night in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent check in member of staff (tall, glasses, dark hair)
Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family atop

This was a short family stay, friendly staff that made your feel welcome and important, good facilities and great breakfast we nice surroundings
Stayed 1 night in Apr 2025

10/10 Excellent

Peggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Lovely hotel, staff are very friendly and helpful couldn’t have ask for better. Would definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Adi

Stayed 1 night in Mar 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Susie

Liked: Cleanliness
M/a
Stayed 2 nights in Mar 2025

2/10 Terrible

Alan

Business traveler
Tried to cancel 3 rooms via the hotel and hotels.com due to the storm and could t cancel. Really poor service; my work colleagues and I won’t be using hotels.com again
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

2/10 Terrible

Donna

Stayed 1 night in Nov 2024

10/10 Excellent

OLAPOSI

Stayed 1 night in Mar 2025

8/10 Good

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

OLAPOSI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in beautiful surroundings. Excellent functional room
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew, Leatherhead

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Ms Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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