1.When we arrived at the condominium complex we had to hunt for a key since there were conflicting directions on how to get the key. As it turns out the key was on the 18th floor where the condominium was located in a laundry room. Then, to make matters worse, there were two lock boxes with the number of the room on them. I only noticed the first box before a tenant at the complex assisted me to find the correct box. From arrival at the complex to entering our room took almost two hours.2.Only one set of keys was available. This caused great difficulty during our stay in that separation from each other was problematic for my wife and me due to this issue.3.There was no dead bolt on the door entering the condominium. This was not safe for us when residing in the condo, nor were our belongings safe while we were out. In addition an automatic lock was not part of the door security.4.There was no washer or dryer available in the condominium. The laundry room at the end of the hall was the only available means, but it cost additional dollars for that service.5.The mirrored doors to a closet just inside the condominium and adjacent to the dining area are cracked and require maintenance.6.The wall surge protector near the dining area was cracked and inoperable.7.The kitchen cabinet door above the refrigerator was dislodged. A post-it note was attached to it notifying customers that it was not to be opened.No more room for review: I have 13 more items!