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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 3 restaurants and 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Designer store
Buffet
Lobby
Classic Room | Balcony view

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Puerto Banús Marina
    ‪11 min walk‬
  • El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Puerto Banús Beach
    ‪18 min walk‬
  • Málaga (AGP)
    ‪41 min drive‬
VIP Access
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Room options

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, memory foam beds, minibar

Classic Room

8.8 out of 10
Excellent
(36 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Silver)

Suite (Silver) | Living room | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | 1 bedroom, premium bedding, memory foam beds, minibar

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Gold)

1 bedroom, premium bedding, memory foam beds, minibar

Suite (Gold)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

View from room

Studio Suite

7.6 out of 10
Good
(10 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, memory foam beds, minibar

Superior Room

8.4 out of 10
Very good
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

Marbella

Located in Puerto Banús, Hard Rock Hotel Marbella – Puerto Banús is a leisurely stroll from popular sights such as El Corte Ingles Shopping Center and Puerto Banús Marina. This 383-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants.

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 3 restaurants and 2 outdoor pools
Guests of Hard Rock Hotel Marbella – Puerto Banús have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is offered for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and safes are also available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

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Aug 26 - Aug 27
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 21 to April 9:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 125 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on Aug 24, 2025 start from $369.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hard Rock Hotel Marbella – Puerto Banús?

This hotel is situated in Puerto Banús within a short 13-minute walk of El Corte Ingles Shopping Center and also 13 minutes on foot from Puerto Banús Marina. You'll also find Puerto Banús Beach and Marbella Marina within a short drive.

Is there parking available at Hard Rock Hotel Marbella – Puerto Banús?

Yes, parking is offered for EUR 20 per night.

Is there a spa available at Hard Rock Hotel Marbella – Puerto Banús?

Rock SPA is the hotel's spa and services include couples treatments and massages.

Does Hard Rock Hotel Marbella – Puerto Banús include a casino?

No, Hard Rock Hotel Marbella – Puerto Banús doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Marbella – Puerto Banús?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

Is Hard Rock Hotel Marbella – Puerto Banús good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 poolside bars, and 3 restaurants.

Does Hard Rock Hotel Marbella – Puerto Banús have a hot tub?

Yes, this hotel has a spa tub.

Does Hard Rock Hotel Marbella – Puerto Banús have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Marbella – Puerto Banús has 3 restaurants, and serves breakfast for a surcharge.

Will Hard Rock Hotel Marbella – Puerto Banús allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Marbella – Puerto Banús?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hard Rock Hotel Marbella – Puerto Banús?

The closest major airport to Hard Rock Hotel Marbella – Puerto Banús is Malaga Airport (AGP), which is about 29.1 mi away.

Can I book a room with a balcony at Hard Rock Hotel Marbella – Puerto Banús?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy pool views.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 778 reviews
Rating 8 - Good. 177 out of 778 reviews
Rating 6 - Okay. 76 out of 778 reviews
Rating 4 - Poor. 21 out of 778 reviews
Rating 2 - Terrible. 34 out of 778 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Blanca Ly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place! Far from the ocean
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Stayed 5 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check out experience has been horrendous! I am waiting for the team to contact me back as they charged me my deposit and haven't reimbursed it one week later, and they also overcharged me 20 pounds for no reason!! Ridiculous. Great stay but the admin is really bad and causes loads of stress post lovely stay. Make sure to close all account before you leave and so not ask the staff to use your deposit to pay for any extras!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area, especially Sun Society pool. Balinese beds were great. Pool was cool but refreshing. Food at breakfast and dinner on half board was excellent. Getting drinks or food at the pool bars was the only negative we experienced. Staff were lovely and did their best but there was not enough for demand at the busy times of lunch and pre- dinner. As such this meant long wait times. We had lunch once in the hotel at the start of our stay but did not enjoy due to the poor quality of the food and high price. €20 for nachos that were inedible due to being drowned in sauce.
Stayed 11 nights in Apr 2025

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great staff.

Hotel very clean, super helpful and friendly staff. Location is good, 10 mins walk from beach and 15 mins to marina. Food was excellent, we ate both breakfast and lunches from pool bar. Nice atmosphere and music too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Neil

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bruce, KNOXVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pools shops and casino
Stayed 1 night in Apr 2025

8/10 Good

Concubhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Caleb, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janel

Stayed 2 nights in Mar 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service

Lovely stay

Really nice stay at the hotel. Loved the vibe and the staff were all really friendly. The pool area was lovely but it was a shame that the rooftop pool was closed as we would have loved to see there as well. My only issue was there wasn’t any aircon in the room so it was very uncomfortable in the evenings.
Stayed 3 nights in Mar 2025

10/10 Excellent

pierre, bristol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a crazy questionnaire as it asks questions that are suitable and there is no option not appropriate
Stayed 4 nights in Mar 2025

10/10 Excellent

Shammawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with clean and modern facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne Margaret

Stayed 7 nights in Mar 2025

6/10 Okay

gino

Stayed 2 nights in Mar 2025

8/10 Good

Vivian

Stayed 1 night in Mar 2025

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, attentive and courteous!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of my stay was the attentiveness of the staff that I met. Jesus, Iris, Jessica and Alejandro to name a few.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adenike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Neve

Stayed 3 nights in Mar 2025