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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Premium bedding, memory foam beds, minibar, in-room safe
3 bars/lounges, rooftop bar, lobby lounge
Classic Room | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory foam beds, minibar, in-room safe

Classic Room

8.6 out of 10
Excellent
(50 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

7.0 out of 10
Good
(19 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite

8.0 out of 10
Very good
(14 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(37 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Marbella

Located in Puerto Banús, Hard Rock Hotel Marbella – Puerto Banús is a leisurely stroll from popular sights such as Malaga Province Beaches and Puerto Banús Marina. This 383-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Cheat - ‬2 min walk
  • ‪Ground - ‬5 min walk
  • ‪TORANJ PERSIAN RESTAURANT - ‬10 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Guests of Hard Rock Hotel Marbella – Puerto Banús have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is offered for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and safes are also available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 25 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 125 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on Apr 13, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hard Rock Hotel Marbella – Puerto Banús?

This hotel is situated in Puerto Banús within a short 12-minute walk of Malaga Province Beaches and also 13 minutes on foot from Puerto Banús Marina. You'll also find Puerto Banús Beach and Marbella Marina within a short drive.

Will I be able to park at Hard Rock Hotel Marbella – Puerto Banús?

Yes, secured parking is offered for EUR 25 per night.

Is there a spa available at Hard Rock Hotel Marbella – Puerto Banús?

Rock SPA is the hotel's spa and services include couples treatments and massages.

Does Hard Rock Hotel Marbella – Puerto Banús include a casino?

No, Hard Rock Hotel Marbella – Puerto Banús doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Marbella – Puerto Banús?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What do couples enjoy most about Hard Rock Hotel Marbella – Puerto Banús?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 2 outdoor pools, and 2 poolside bars.

Does Hard Rock Hotel Marbella – Puerto Banús have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hard Rock Hotel Marbella – Puerto Banús have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Marbella – Puerto Banús has 2 restaurants, and serves free buffet breakfast each morning.

Will Hard Rock Hotel Marbella – Puerto Banús allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Does Hard Rock Hotel Marbella – Puerto Banús have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hard Rock Hotel Marbella – Puerto Banús?

The closest major airport to Hard Rock Hotel Marbella – Puerto Banús is Malaga Airport (AGP), which is about 29.1 mi away.

Can I book a room with a balcony at Hard Rock Hotel Marbella – Puerto Banús?

Yes, some guestrooms at this hotel offer either a furnished balcony and a deck/patio where guests can enjoy pool views.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1057 reviews
Rating 8 - Good. 231 out of 1057 reviews
Rating 6 - Okay. 90 out of 1057 reviews
Rating 4 - Poor. 30 out of 1057 reviews
Rating 2 - Terrible. 46 out of 1057 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Salome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hard Rock Hotel Marbella! What a fantastic hotel! From the moment we arrived, we were welcomed by incredibly friendly staff nothing is ever a problem for them. The rooms are clean, modern, and very comfortable. The food is absolutely super: from the delicious breakfast to the meals and the excellent cocktails, everything was top quality. The atmosphere throughout the hotel is great and everything is perfectly taken care of. We truly enjoyed our stay and will definitely come back next time. Highly recommended!
Stayed 3 nights in Dec 2025

10/10 Excellent

Desmond Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at the lobby bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
Absolutely fabulous
Stayed 3 nights in Nov 2025

10/10 Excellent

Anis

Stayed 3 nights in Sep 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 11 nights in Nov 2025

2/10 Terrible

Joseph

Disliked: Amenities, property conditions & facilities
We arrived at the hotel, only to find out there’s actually no amenities or facilities open, this wasn’t communicated by Expedia or the hotel, which straight away during the winter months where spa, saunas etc are used heavily due to the colder temperatures ensure this holiday wasn’t relaxing, add to that during the 5 nights we had to change rooms 4 times, the 1st time was due to a link above the bed, the 2nd time was due to the drainage on the bathroom being blocked which meant on arrival the room absolutely stunk, so again the manager was not happy we where moved there and then moved us again, only to a top that was infested with ants, at this stage or relaxing holiday was far from it, to pack and unpack 3 times and now a 4th time was painful, so off we go to the next room, I requested to cancel the next 2 nights but wouldn’t be remboursed they told us, this shouldn’t be happening when paying this kind of money for a stay, the hotel staff where very apologetic but that’s easy when you’ve already paid up front for your stay - this hotel should be investigated
Stayed 5 nights in Dec 2025

8/10 Good

Sarah-Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Yanirys

Traveled with partner
Liked: Cleanliness
Clean room, exceptional service
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

8/10 Good

Lawrence Kenelm

Stayed 5 nights in Nov 2025

4/10 Poor

john

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast really isn’t worth having, the quality is terrible, one ate once in 5 nights, the hotel really should be an adults only as some sights and clients are not appropriate for under 18 viewing and sadly despite advertising air conditioning, we have no control so despite complaining rooms are too hot on an evening, even in January so you need the patio doors open, then it’s too noisy with toad noise or loud party people, sadly we had a crazy person next door to us screaming down the phone until 3.30 am then blasting and singing along to very loud music until 4.15 am, after 3 nights of pain we asked for a refund on last 2 nights which was declined so forced to stay in hotel, positive - staff were brilliant, room switched so last 2 nights just the heat issue - will definately not return or recommend, shame really as ambiance at reception and pool area is lovely
Stayed 5 nights in Nov 2025

10/10 Excellent

Adnan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern friendly and fun hotel to stay at
Stayed 4 nights in Nov 2025

10/10 Excellent

elizabeth

Business traveler
Nice room, good breakfast, excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 3 nights in Nov 2025

10/10 Excellent

Robin

Stayed 1 night in Dec 2025

8/10 Good

Fares

Stayed 3 nights in Nov 2025

8/10 Good

Rama Krishna, Keller

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

anand

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness
Everything was good,
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great service as always
Stayed 2 nights in Nov 2025

10/10 Excellent

jose

Stayed 3 nights in Nov 2025

8/10 Good

Kevin

Clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Marlon

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Stayed 3 nights in Nov 2025