6/10 Aceptable
Cliente verificado
25 jun. 2025
Clean, but with issues
The rental was very clean but with some minor cosmetic issues such as a cracked toilet, poor paint, etc., but it is a rental after all. Parking was an issue. The property listing stated that we would have two reserved parking spaces for our unit, however we did not. When I called Vacasa they told me that parking was on a first come first serve basis and overflow parking was 0.8 miles down the road and we would have to walk back. I don’t think parking a mile from your villa is acceptable on vacation. Seems like they should paint the villa numbers on the parking spaces in front of the villas so everyone knows where to park. The stovetop light would not turn off indicating that the stovetop was on and hot even though we did not use the stove. I had to call Vacasa again about the stove and was sent about five steps to check the stove. I’m not a repairman and didn’t want to troubleshoot a stove on my vacation. Also, the door code that we were given at check-in did not work. We had to call Vacasa for assistance, but the code never worked. We had to use the lockbox where the actual key was and use it the entire time. The code never worked the entirety of our stay.
Cliente verificado
Se hospedó 3 noches en junio de 2025