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Polana Serena Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Polana Serena Hotel

Relax by the pool surrounded by lush gardens and palm trees.
Experience the classic charm of this grand hotel, featuring a symmetrical facade with balconies and a beautifully manicured lawn.
Experience the grandeur of our lobby, featuring a central table with a beautiful floral arrangement and classic furniture.
Enjoy meals in a bright dining area with large windows, round tables, and wicker chairs with blue cushions.
Stunning grand hall with a high ceiling, patterned carpet, and ornate columns.

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Avenida Julius Nyerere 1380, Maputo, 00100
  • Vila Algarve
    ‪12 min walk‬
  • Eduardo Mondlane University
    ‪2 min drive‬
  • Maputo Cathedral
    ‪3 min drive‬
  • Maputo (MPM-Maputo Intl.)
    ‪8 min drive‬

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Room options

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, desk

Executive Room

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Maputo

Located within a 5-minute walk of FEIMA Craft Market, Polana Serena Hotel is within a 15-minute stroll of Vila Algarve. This 153-room, 4.5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Vila Algarve - 12 min walk - 0.7 miles
  • Eduardo Mondlane University - 2 min drive - 1.2 miles
  • Maputo Central Market - 2 min drive - 1.2 miles
  • Maputo Cathedral - 3 min drive - 1.9 miles
  • Maputo City Hall - 3 min drive - 1.9 miles

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive

Restaurants

  • ‪Cafe Estoril - ‬7 min walk
  • ‪Mundo's - ‬8 min walk
  • ‪Restaurante ABFC - ‬9 min walk
  • ‪Backroom - ‬9 min walk
  • ‪KFC - ‬17 min walk

About this property

Polana Serena Hotel

Luxury hotel with 3 restaurants and a full-service spa
At Polana Serena Hotel, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MZN 200 per person one way. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include sitting areas, minibars, and coffee makers.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

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8.8 out of 10, Excellent, 357 reviews
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The price is $234
Aug 8 - Aug 9
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 400000611

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Are free cancellation options available at Polana Serena Hotel?

Polana Serena Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Polana Serena Hotel?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Polana Serena Hotel on Aug 15, 2025 start from $187.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Polana Serena Hotel?

This hotel is located in Maputo, just steps from FEIMA Craft Market. You'll also find Vila Algarve and Geology Museum less than a mile away.

Will I be able to park at Polana Serena Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Polana Serena Hotel?

Serena Maisha is the hotel's spa and services include Ayurvedic treatments, body treatments, and massages.

Does Polana Serena Hotel feature a casino?

No, Polana Serena Hotel doesn't have a casino.

Will I find an indoor pool at Polana Serena Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Polana Serena Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Does Polana Serena Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Polana Serena Hotel have a restaurant with a breakfast menu?

Yes, Polana Serena Hotel has 3 restaurants, and serves breakfast for a surcharge.

Will Polana Serena Hotel allow pets to stay free of charge?

No, pets aren't allowed at Polana Serena Hotel.

Does Polana Serena Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Polana Serena Hotel?

The closest major airport to Polana Serena Hotel is Maputo (MPM-Maputo Intl.), which is 4.4 mi away (8 minutes by car).

Can I book a room with a balcony at Polana Serena Hotel?

No, there aren't any guestrooms with balconies at Polana Serena Hotel.

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 226 reviews
Rating 8 - Good. 70 out of 226 reviews
Rating 6 - Okay. 17 out of 226 reviews
Rating 4 - Poor. 7 out of 226 reviews
Rating 2 - Terrible. 4 out of 226 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nelia

Stayed 3 nights in Feb 2025

10/10 Excellent

Nelia

Perfect
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Stylish heritage hotel, but breakfast issues

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfredo

Stayed 2 nights in Dec 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ibiye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Sylvie

Business traveler
Liked: Amenities
No toiletries on the room unlike other Serena hotels
Stayed 3 nights in Oct 2024

10/10 Excellent

Ngowari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was extremely professional and helpful!
Stayed 4 nights in Oct 2024

10/10 Excellent

Mas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Loris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel altogether.
Stayed 1 night in Aug 2024

10/10 Excellent

Loris

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Issa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Stayed 5 nights in May 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit whilst on business. Great location and the staff are highly attentive.
Stayed 1 night in Mar 2024

2/10 Terrible

John

Stayed 3 nights in Mar 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Stayed 4 nights in Feb 2024

2/10 Terrible

Amy

Stayed 1 night in Feb 2024

8/10 Good

Magdalena

Stayed 3 nights in Feb 2024

10/10 Excellent

Amina

Liked: Staff & service, property conditions & facilities
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Stayed 4 nights in Dec 2023

4/10 Poor

idalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

o Hotel já não é digno de 5 estrelas precisa ser r

o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan Baptiste

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Nov 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Mohamad, dearborn

Traveled with partner
Not worth the price, outdated
Stayed 5 nights in Jun 2023

10/10 Excellent

Petra

Stayed 2 nights in Jun 2023

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