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Alua Calas de Mallorca Resort

4.0 star property

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Photo gallery for Alua Calas de Mallorca Resort

A wooden deck with two massage tables, a wooden bench, and a table with towels and a bowl.
Property video
A covered outdoor seating area with wicker furniture, a glass coffee table, and a view of the sea.
A dining area with white wicker furniture and large windows overlooking the sea.
A beachside balcony with a glass railing, a white canopy, and a lounge chair.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Cala Antena s/n, Manacor, Balearic Islands
  • Place, Cala Antena Beach
    ‪7 min walk‬
  • Place, Cala Domingo Beach
    ‪13 min walk‬
  • Place, Cala Murada Beach
    ‪16 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪65 min drive‬

Room options

View all photos for Double Room, Balcony, Partial Sea View

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a balcony with a view.

Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Balcony, Sea View (2 adults)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Balcony, Sea View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony, Sea View

A modern hotel room with a bed, a sofa, a desk with a chair, a TV, and a coffee machine.

Junior Suite, Balcony, Sea View

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Partial Sea View (2 adults+ 1 child)

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a balcony with a view.

Double Room, Balcony, Partial Sea View (2 adults+ 1 child)

  • Sea view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Balcony (2 adults+ 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Family Room, Balcony (2 adults+ 1 child)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony (2 adults + 2 children)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Family Room, Balcony (2 adults + 2 children)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, Balcony, Sea View (2 adults+ 1 child)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Balcony, Sea View (2 adults+ 1 child)

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, Balcony, Sea View (2 adults + 2 children)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Double Room, Balcony, Sea View (2 adults + 2 children)

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Balcony, Sea View (2 adults + 1 child)

A modern hotel room with a bed, a sofa, a desk with a chair, a TV, and a coffee machine.

Junior Suite, Balcony, Sea View (2 adults + 1 child)

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony, Sea View (2 adults + 2 children)

A modern hotel room with a bed, a sofa, a desk with a chair, a TV, and a coffee machine.

Junior Suite, Balcony, Sea View (2 adults + 2 children)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony, Sea View

A hotel room with a large bed, a sofa, a desk with chairs, and a balcony with a view.

Superior Double Room, Balcony, Sea View

  • Sea view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Balcony, Sea View (2 adults+ 1 child)

A hotel room with a large bed, a sofa, a desk with chairs, and a balcony with a view.

Superior Double Room, Balcony, Sea View (2 adults+ 1 child)

  • Sea view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, Balcony, Sea View (2 adults + 2 children)

A hotel room with a large bed, a sofa, a desk with chairs, and a balcony with a view.

Superior Double Room, Balcony, Sea View (2 adults + 2 children)

  • Sea view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Balcony (2 adults)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Family Room, Balcony (2 adults)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, Balcony, Sea View

A hotel room with a bed, a desk, a chair, a TV, and a bedside telephone.

Standard Single Room, Balcony, Sea View

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SEA VIEW CAPACITY 2

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB SUPERIOR

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Calas de Mallorca

Alua Calas de Mallorca Resort is a short stroll from Cala Antena Beach and Cala Domingo Beach. This 474-room, 4-star hotel welcomes guests with 4 outdoor pools, 2 restaurants, and an indoor pool.

What's nearby

  • Cala Antena Beach - 7 min walk - 0.4 miles
  • Cala Domingo Beach - 13 min walk - 0.7 miles
  • Cala Murada Beach - 16 min drive - 3.5 miles
  • Es Trenc Beach - 52 min drive - 31.6 miles
  • Playa de Muro - 60 min drive - 39.1 miles

Getting around

  • Manacor Station - 23 min drive
  • Palma de Mallorca Airport (PMI) - 61 min drive

Restaurants

  • Bar
  • ‪Ca'n Pedro - ‬8 min drive
  • ‪La Roqueta - ‬15 min drive
  • ‪Bar Restaurante Playa Cala Murada - ‬10 min drive
  • ‪Sofía Bar Globales América - ‬15 min walk

About this property

Alua Calas de Mallorca Resort

Alua Calas de Mallorca Resort features 4 outdoor pools, an indoor pool, and a children's pool. Free offsite parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include a gym, free WiFi in public areas, and a free kid's club.
Guests can expect free WiFi and 39-inch flat-screen TVs with satellite channels. Hair dryers, safes, and phones are also standard. Change of towels is available on request.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Playground
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 9 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Energy-saving switches used
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between October 24 and May 7.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Sol Calas Mallorca All Inclusive Resort Manacor
Sol Calas Mallorca All Inclusive Manacor
Sol Calas Mallorca All Inclusive
Sol Calas de Mallorca All Inclusive
Sol Calas Mallorca Inclusive
Alua Calas De Mallorca Manacor
Alua Calas de Mallorca Resort Hotel
Sol Calas de Mallorca All Inclusive
Alua Calas de Mallorca Resort Manacor
Alua Calas de Mallorca Resort Hotel Manacor

Frequently asked questions

Are there all-inclusive rates at Alua Calas de Mallorca Resort?

Alua Calas de Mallorca Resort is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Alua Calas de Mallorca Resort?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Alua Calas de Mallorca Resort on Aug 1, 2026 start from $378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Alua Calas de Mallorca Resort?

Alua Calas de Mallorca Resort offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Alua Calas de Mallorca Resort?

This hotel is located in Manacor, just steps from Cala Antena Beach. You'll also find Cala Domingo Beach and Cala Murada Beach within a short drive.

Will I be able to park at Alua Calas de Mallorca Resort?

No, there isn't parking at the hotel but you'll find free parking.

Is there a spa at Alua Calas de Mallorca Resort?

Spa services at the hotel include massages.

Does Alua Calas de Mallorca Resort include a casino?

No, Alua Calas de Mallorca Resort doesn't have a casino.

Will I find an indoor pool at Alua Calas de Mallorca Resort?

Yes, this hotel has an indoor pool along with 4 outdoor pools. Guests have pool access between 10:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Alua Calas de Mallorca Resort?

There are plenty of amenities for couples at this hotel, including 2 restaurants, 4 outdoor pools, and a poolside bar.

Does Alua Calas de Mallorca Resort have a hot tub?

No, this hotel doesn't have a spa tub.

Does Alua Calas de Mallorca Resort have a restaurant that serves breakfast?

Yes, Alua Calas de Mallorca Resort has 2 restaurants, and serves free buffet breakfast each morning.

Will Alua Calas de Mallorca Resort allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alua Calas de Mallorca Resort for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Does Alua Calas de Mallorca Resort have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Alua Calas de Mallorca Resort?

The closest major airport to Alua Calas de Mallorca Resort is Palma de Mallorca Airport (PMI), which is about 29.9 mi away.

Can I book a room with a balcony at Alua Calas de Mallorca Resort?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and mountain views.

Alua Calas de Mallorca Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 73 reviews
Rating 8 - Good. 22 out of 73 reviews
Rating 6 - Okay. 12 out of 73 reviews
Rating 4 - Poor. 9 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kasper Erik Sommer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice - welcoming staff and nice surroundings
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Abbey Rose

Liked: Cleanliness, staff & service
Was a nice hotel, nice much around. Same same food!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Robyn Ashley

Liked: Cleanliness, amenities, property conditions & facilities
I loved the outdoor massages!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Atefeh Sadri

Liked: Cleanliness, property conditions & facilities
Excellent service and hotel
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Shamaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed out stay but the restaurant closed early.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from the property, always clean and well maintained. Food is repetitive and not that many options, they have different theme dinners most days, but you can barely see any changes in dishes, although we always find something delicious. Area around is beautiful, walks are great, small beach nearby, which looked a bit dirty, there are some shops and places to eat out too. Staff are mostly friendly and happy to serve, we saw a lady that was having a bit of a meltdown looking after tables during lunch, but the rest were friendly. AI cocktails are premixed and only 5-6 available, tasted good. Beer was good too. Overall the money paid and value of the stay was great, so can't really fault it, I would recommend!
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect
Stayed 10 nights in Jun 2023
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable bedroom - slept very well. Good breakfast- did not have any other meals as we have family who have a holiday home nearby and we ate with them. Great pool - nice cliff walks around the hotel. Very friendly and efficient staff. Good value for money.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great girls holiday

I visited for 4 nights with 7 friends celebrating a 50th birthday. We all loved the resort, great sized outdoor areas, lovely pools, 2 x snack bars, 2 x restaurants. We found the food and drink to be really good, so much so we didnt venture far as we enjoyed the entertainment too. There is a beautiful sandy cove to the right of the hotel, takes about 15mins to walk there and the beach bar is so lovely too. There are a few bars and restaurants nearby but not a big place. Staff were all really friendly and i wasnt hesitate returning for a fun or chill out holiday
Stayed 4 nights in May 2025
Verified

4/10 Poor

Tara

Liked: Staff & service, property conditions & facilities
The staff and shows were good. The property does not have beach access. The dinning experience was a disappointment and did not have enough food for the “later dinner”. Hot water only lasts a few minutes and then turns cold. The pool was ice cold and if you wanted a new towel it was 1 euro a day with a $10 deposit. Safe was in the room and the hotel charged 3.90 a day. We purchased the “all inclusive” package. These are not included.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Maurício

Liked: Cleanliness, amenities
One of the best experiences I have already had in a hotel. The room is not the more luxury I have seem, but the overall experience is amazing with their food selection, show options in the evening and big pool, and the amazing view if you are luck to get the pool view. Pool access is from 10am to 7pm. There are fitness activities in the pool with instructors that is really fun. Every day at 21h30 they have a 1hour show and I really enjoyed all of them. Cala Antena is connected to the hotel, you have direct access to the beach with a quick walk and it is one of the most beautiful in the island. With 10/15 minutes walking you can reach Cala Domingos that is also such a nice beach. I definitely recommend this place. Const: - only cons I’d like to mention it that the gym has missing equipment, there are weights there like 4k, 5kg and then it jumps to 15kg ?? Where are the 7kg, 10kg, etc? So basically there are things missing in the gym. This should be easy to them to fix and hopefully is just temporary.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Freezing pools. No beach access. You have to put a deposit to use beach towels which you have to pay if you want them changed. You have to pay for the safe that's in your room which makes no sense. To book for the spa, you have to go down to the reception to book & pay for your appointment. A lot of it doesn't make sense. The food was horrible but they had gluten free things so it made up a little bit.
Stayed 4 nights in Oct 2022
Verified

4/10 Poor

O A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Death by a Thousand Cuts

This hotel has a lot going for it: stunning views, genuinely lovely staff who couldn’t be happier to help, and the build and facilities are really nice and impressive in the abstract: it’s a pretty hotel with great views and pools and the like!Food was mixed, albeit mostly hits: sushi night and Mexican night were particularly great, and breakfast was really good. The problem is that this feels like a premium hotel, at a premium price tag, making as many small cuts as possibly to cut costs and charge more: -Coffee was available at breakfast, but the machines turned off during other meal times; we reckon this was to cut down on how much dessert people would eat. (No coffee and cake). Premium wine at dinner for a charge. Breakfast orange juice was dilute, not real OJ. Saw a cockroach in the on day one but think it’s a one off. The poolside snack bar had burgers, chips and pizza, but only sometimes sweet treats. Basic ice lollies (freeze pops) were available, but all ice cream options, even plain ones, were an extra charge. -The Bar had signs for drinks that were not included in all inclusive: a €7.50 drink would be €5.50 with all inclusive. All inclusive coffee was basic and served in plastic cups, with coffee in a real cup costing extra. - we arrived at 4am and were charged for the previous days food, but were also charged €25 extra to have lunch on our check out day- Hyatt Policy. Sad to see a lovely hotel being run in austerity mode - slight changes and it’d be fab!
Stayed 7 nights in May 2024
Verified

4/10 Poor

O A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Death by a Thousand Cuts

This hotel has a lot going for it: stunning views, genuinely lovely staff who couldn’t be happier to help, and the build and facilities are really nice and impressive in the abstract: it’s a pretty hotel with great views and pools and the like!Food was mixed, albeit mostly hits: sushi night and Mexican night were particularly great, and breakfast was really good. The problem is that this feels like a premium hotel, at a premium price tag, making as many small cuts as possibly to cut costs and charge more: -Coffee was available at breakfast, but the machines turned off during other meal times; we reckon this was to cut down on how much dessert people would eat. (No coffee and cake). Premium wine at dinner for a charge. Breakfast orange juice was dilute, not real OJ. Saw a cockroach in the on day one but think it’s a one off. The poolside snack bar had burgers, chips and pizza, but only sometimes sweet treats. Basic ice lollies (freeze pops) were available, but all ice cream options, even plain ones, were an extra charge. -The Bar had signs for drinks that were not included in all inclusive: AI instead granted a discount of around 20%.. All inclusive coffee was basic and served in plastic cups, with coffee in a real cup costing extra. - we arrived at 4am and were charged for the previous days food, but were also charged €25 extra to have lunch on our check out day- Hyatt Policy. Sad to see a lovely hotel being run in austerity mode - slight changes and it’d be fab!
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Souhail

Liked: Cleanliness, staff & service, amenities
Nous avons passé un séjour exceptionnel à l’hôtel Alua à Majorque. Le cadre est tout simplement superbe : vue imprenable, jardins soignés, et une atmosphère à la fois paisible et chaleureuse. L’établissement est parfaitement entretenu, aussi bien dans les parties communes que dans les chambres, ce qui contribue grandement au confort général. Mais ce qui fait toute la différence ici, c’est le personnel : attentionné, souriant, toujours aux petits soins, aussi bien pour les adultes que pour les enfants. Chaque membre de l’équipe donne véritablement le sentiment d’être accueilli avec bienveillance et professionnalisme. Nous avons été touchés par tant de gentillesse et de petites attentions au quotidien. Que ce soit pour se détendre, profiter des infrastructures ou explorer les environs, tout est réuni pour passer un séjour parfait. Nous repartons avec de magnifiques souvenirs, et une seule envie : revenir très vite !
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Lore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij hadden een heel mooi uitzicht vanop ons balkon en de laatste dagen met het slechte weer, was er wel zichtbaar vuil aanwezig in de zee. Voor de rest werd de kamer altijd schoongemaakt enkel spijtig dat de haren niet werden opgeruimd maar gewoon tegen de wc werd gedweild... Ook kraakten de bedden heel hard...
Stayed 10 nights in Sep 2025
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel et très propre. Vue magnifique, personnel extrêmement sympathique. Restauration correcte Petit bémol concernant l’accès aux transat autour des piscines, malgré le fait qu’il soit interdit de réserver des transat, des 8h ils sont tous ils le sont déjà tous … Dans l’ensemble c’est un séjour très positif
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato por parte del personal del hotel. Muy contentos durante toda la estancia.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dom lever verkligen inte upp till sina stjärnor. 2-3 stjärnor max. - Superkall pool. Är det inte blå himmel och jättevarmt kan man inte bada över huvudtaget. - Vid incheckningen var vi tvungna att lämna 10€ per handduk i deposition. Det kostade ytterligare 1€ om man ville byta till en ren handduk. Och 1€ per glas om man ville dricka i all inclusive barerna. Detta gick INTE att betala med kort så efter en lång dags resande med småbarn vart vi tvungna att gå till en bankomat för att ta ut kontanter. Absolut inte den service man förväntar sig på ett hotell med fler än 2 stjärnor. - Utbudet på mat är väldigt litet. Maten är vällagad men det blir uttjatat med pommes och spagetti varje måltid i en vecka… - Utbudet för barn är under all kritik. Barnpoolen är ett fotbad med 15°C vatten. 2x5m och 35cm djup den andra är lika stor men 50cm djup. Ingen av dem har något för barn annat än att dom är grunda så de kan stå bott. - Personalen i receptionen informerar vid incheckning att man ej får reservera solsängar. Men när klockan är 8 är det helt fullt med handukar redan. - Hela hotellet är för litet för antalet rum. De är för få hissar, för få solsängar och för få restaurangplatser. Det leder till att de blir kö, stress och trängsel. - All personal har varit trevliga och vänliga och de kan inte påverka hur hotellet styrs. Förutom möjligen vissa saker i receptionen som hade kunnat haft en mer serviceinriktad inställning och inte bara flinat och säga tyvärr inget vi kan göra.
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Christian

Liked: Cleanliness, amenities
Disliked: Staff & service
Positiv: Das Hotel hat eine traumhafte Aussicht. Mitarbeiter sind bemüht. Wein gibt es direkt aus der Flasche, was ein positiver Aspekt ist. Negativ: Inländische Spirituosen sind kostenpflichtig wie Martini. Aber teils Export Getränke wie Balantines gratis. Das hatten wir auf Mallorca noch nicht gehabt. Lange Schlangen vor den Restaurants mit Wartezeit. Leider ist alles sehr auf das Englische Publikum ausgelegt. Leider die schlechteste Animation, die wir bisher erlebt haben. Es gab kaum Programm. Morgen ein kurzer Tanz, ab und zu Joga und dann hat man die Animation um 15:00 Uhr zum Wasser Aerobic gesehen. Abendshow war unterirdisch. Lediglich ein schöner Abend mit Flamenco Show. Alles in allem waren wir nicht zufrieden.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat bestens gepasst. Wir hatten wunderbare Familien-Badeferien.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Stéphan

Liked: Cleanliness, amenities, property conditions & facilities
Séjour au top. Piscine, activités, repas.
Stayed 6 nights in Jul 2025
Verified

4/10 Poor

joseba iñaki arregui

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ninguna seguridad, personas ajenas al hotel en la piscina y en el hotel
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

Hotel aceptable

En general puedo decir que es un Hotel aceptable pero para nada le pondría una categoría de 4 estrellas. Las camas son incomodas y las almohadas son horrorosas. No esperéis las prestaciones y calidades de lo que se espera para un Hotel de esta categoría.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Rebecca

Liked: Staff & service
Der Aufbau der Anlage und des Hotels ist gut, die Aussicht aufs Meer sehr schön und auch die Eingangshalle mit seinen Sitzmöglichkeiten ein Hingucker. Allerdings merkt man an vielen Stellen, dass das Hotel in die Jahre gekommen ist. Zudem waren die neuen Handtücher häufig dreckig und auch das Geschirr etc. Das Personal ist sehr freundlich und die Buchten in der Nähe schön.
Stayed 7 nights in Jun 2024