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Claro Makassar

4.0 star property
Hotel in Makassar with 3 restaurants and a nightclub

Choose dates to view prices

Photo gallery for Claro Makassar

Interior entrance
Front of property
Minibar, in-room safe, desk, free WiFi
Treatment room
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Jl. A. P. Pettarani No. 3, Makassar, South Sulawesi, 90222
  • Mall Panakkukang
    ‪3 min drive‬
  • Mall Ratu Indah
    ‪3 min drive‬
  • Center Point Of Indonesia
    ‪7 min drive‬
  • Makassar (UPG-Sultan Hasanuddin Intl.)
    ‪17 min drive‬

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Room options

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, free WiFi

Deluxe King

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for President Suite

President Suite | Minibar, in-room safe, desk, free WiFi

President Suite

  • City view
  • 3380 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, free WiFi

Deluxe Twin

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed, Pool View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • City view
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Makassar

Located within 2 miles (3 km) of Mall Panakkukang, Claro Makassar places you within a few miles (5 km) of Mall Ratu Indah. This 585-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Mall Panakkukang - 3 min drive - 1.5 miles
  • Mall Ratu Indah - 3 min drive - 1.8 miles
  • Losari Beach - 5 min drive - 2.9 miles
  • Center Point Of Indonesia - 7 min drive - 3.3 miles
  • Pelabuhan Makasar - 7 min drive - 5.0 miles

Getting around

  • Maros Station - 28 min drive
  • Makassar (UPG-Sultan Hasanuddin Intl.) - 30 min drive

Restaurants

  • ‪Legend Coffee Shop - ‬1 min walk
  • ‪Four Points by Sheraton Makassar - ‬11 min walk
  • ‪Red Corner Cafe - ‬11 min walk
  • ‪Carita Lounge & Resto - ‬1 min walk
  • ‪Sunachi 中餐厅 - ‬1 min walk

About this property

Claro Makassar

Hotel in Makassar with 3 restaurants and a nightclub
Claro Makassar features a nightclub, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Indonesian

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8.0 out of 10, Very Good, 65 reviews
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The price is $40
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Total includes taxes and fees
Swiss-Belhotel Makassar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Carita Lounge
  • KOI
  • Legend
  • Sunachi

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 19 meeting rooms
  • Business center
  • Conference center

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Grand Clarion
Grand Clarion Convention
Grand Clarion Convention Makassar
Grand Clarion Hotel & Convention
Grand Clarion Hotel & Convention Makassar
Claro Makassar Hotel
Clarion Hotel And Convention Makassar
Claro Makassar Hotel
Claro Makassar Makassar
Claro Makassar Hotel Makassar

Frequently asked questions

Is free cancellation available at Claro Makassar?

Claro Makassar provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Claro Makassar?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Claro Makassar on Jun 12, 2025 start from $54.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Claro Makassar?

This hotel is located in Makassar, close to Mall Panakkukang, Losari Beach, and Pelabuhan Makasar. You'll also find Mall Ratu Indah and Makam Pangeran Diponegoro within a short drive.

Is there parking available at Claro Makassar?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Claro Makassar?

Spa services at the hotel include massages.

Does Claro Makassar include a casino on the premises?

No, Claro Makassar doesn't have a casino.

Will I find an indoor pool at Claro Makassar?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Claro Makassar good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Are there hot tubs at Claro Makassar?

Yes, this hotel has a spa tub.

Does Claro Makassar feature a restaurant that includes a breakfast menu?

No, Claro Makassar doesn't have a restaurant that serves breakfast.

Does Claro Makassar allow pets to stay for free?

No, pets aren't allowed at Claro Makassar.

Does Claro Makassar have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Claro Makassar?

The closest major airport to Claro Makassar is Makassar (UPG-Sultan Hasanuddin Intl.), which is 13.2 mi away (30 minutes by car).

Can I book a room with a balcony at Claro Makassar?

No, you won't find guestrooms with balconies at Claro Makassar.

Claro Makassar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 52 reviews
Rating 8 - Good. 21 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Omar

Business traveler
Liked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

Nathaniel

Stayed 3 nights in May 2024

6/10 Okay

Ian

Liked: Room comfort
Stayed 10 nights in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy with everything

clean room and great customer service. will definitely stay here again.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Dec 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large clean room.

The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Vitriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the central of the city

Stayed 4 nights in Oct 2018

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Amrita, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Grand

My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort, i can finish my jobs savely . My kids also enjoy this hotel facilities. Thanks
Stayed 2 nights in Jul 2018

4/10 Poor

ebbie, england

Liked: Staff & service
Disliked: Room comfort

It’s for local people but not a standard for trsm

I booked this hotel for my mom & dad, they had a family wedding held in there. I booked for grand clarion which is a new building of hotel but instead they gave an old room, no carpet & a very small twin bed. The bathroom locked from outside instead from in side for normal bathroom. I’m not surprised when my dad told me, we had an experience when me & my husband stay in there, so not a standard for westerner.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Staff & service

Good loication

Generally all round v satisfactory service ! Good spread of Breakfast n service namely Ilham AT LOBBY Service Mgr Genta n front desk Railla v helpful in enquiries
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Big hotel, but the service wasnt really good..

Mini bar is empty... towel so small and thin.. Concierge dont know anything..
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel and Pool with a few improvements

On the advertised room facilities there was supposed to be a bathtub but we got to the room and there wasn't. I went back down to ask if I could please get a room with a bathtub and they said their were no rooms at the same price with a bathtub and that it would be extra charge to upgrade rooms. I pleaded my case a few times and waited about 15 min by the time they went back and forth to the manager to see if they would upgrade for me. They finally did but it wasn't a pleasant experience. The wifi didn't work. In addition they did not inform us at check in that we should get parking vouchers for free parking. The breakfast could use a pick me up. Otherwise nice hotel and pool!
Stayed 1 night in May 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Unprofessional staff

the concierge is out of staff the morning breakfast is too crowded

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Andrie, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

GCH

Receptionist work very slow

4/10 Poor

ABrough, Indonesia

Disliked: Cleanliness, property conditions & facilities, room comfort

Location is okay but very crowded on weeding

It took me 20 minutes for check in, i had to wait to lobby and confirm again to a receptionist which make me very tired. The facilities is old fashion which some of them need to paint again, marks on table. As soon as walk out from lift , the air was very hot, it seemed the air conditioner didnt work.

8/10 Good

Andrie, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is good, but towel is a bit old.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel out of the way a bit but well worth it.

The only 2 niggles i had , not enough seating in lobby and not enough info about what's on in the evening.

6/10 Okay

Bambang

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