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Uno Hotel Thames

3.0 star property
Riverfront hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Uno Hotel Thames

Front of property - evening/night
Lunch and dinner served, Italian cuisine
View from property
1 bedroom, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Ray Mead Road, Maidenhead, England, SL68NR
  • Cliveden House
    ‪6 min drive‬
  • Windsor Castle
    ‪12 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

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Room options

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double Room, River View

Executive Double Room, River View | 1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room, River View

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Maidenhead

Uno Hotel Thames places you next to Thames River and Thames Path. This 35-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Thames Path - 2 min walk - 0.1 miles
  • Cliveden House - 6 min drive - 3.7 miles
  • Windsor Racecourse - 11 min drive - 7.5 miles
  • Windsor Castle - 12 min drive - 8.3 miles
  • LEGOLAND® Windsor - 13 min drive - 9.3 miles

Getting around

  • Taplow Station - 2 min drive
  • Heathrow Airport (LHR) - 24 min drive

Restaurants

  • ‪Bakedd - ‬14 min walk
  • ‪The Bear - ‬15 min walk
  • ‪Grenfell Arms - ‬10 min walk
  • ‪Knead - ‬17 min walk
  • ‪Hall & Woodhouse - ‬10 min walk

About this property

Uno Hotel Thames

Riverfront hotel with a 24-hour front desk and a restaurant
Guests of Uno Hotel Thames enjoy free WiFi in public areas, a meeting room, and a terrace. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include laundry facilities and a banquet hall.
20-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Polish, Slovak, Spanish

Similar properties

Exterior

Thames Riviera Hotel, Sure Hotel Collection by Best Western

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
7.2 out of 10, Good, 521 reviews
$66 nightly
The price is $79
Jun 8 - Jun 9
Total includes taxes and fees
Thames Riviera Hotel, Sure Hotel Collection by Best Western

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The River Bar
  • The Trevi Italian Restaur

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: GBP 15.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Thames
Thames Hotel
Thames Hotel Maidenhead
Thames Maidenhead
The Thames Hotel
Uno Hotel Thames Hotel
Uno Hotel Thames Maidenhead
Uno Hotel Thames Hotel Maidenhead

Frequently asked questions

Is free cancellation available at Uno Hotel Thames?

Uno Hotel Thames offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Uno Hotel Thames?

This hotel is located in Maidenhead, just steps from Thames River and Thames Path, and within a short walk of Maidenhead Railway Bridge (Maidenhead Viaduct). You'll also find Cliveden House and Hedsor House within a short drive.

Is there parking available at Uno Hotel Thames?

Yes, self parking is offered for free at the hotel.

Does Uno Hotel Thames include a casino on the premises?

No, Uno Hotel Thames doesn't have a casino.

Will I find an indoor pool at Uno Hotel Thames?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Uno Hotel Thames?

At this riverfront hotel, couples will appreciate amenities like a bar and a restaurant plus some guestrooms include river views.

Are there hot tubs at Uno Hotel Thames?

No, this hotel doesn't have a spa tub.

Does Uno Hotel Thames have a restaurant with a breakfast menu?

No, Uno Hotel Thames doesn't have a restaurant that serves breakfast.

Will Uno Hotel Thames allow pets to stay free of charge?

No, pets aren't allowed at Uno Hotel Thames.

Does Uno Hotel Thames have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Uno Hotel Thames?

The closest major airport to Uno Hotel Thames is Heathrow Airport (LHR), which is 14.2 mi away (24 minutes by car). Another top airport is Farnborough (FAB), which is located 24.7 mi away (49-minute drive).

Can I book a room with a balcony at Uno Hotel Thames?

Yes, some guestrooms at Uno Hotel Thames offer a balcony and may feature river views.

Uno Hotel Thames Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 851 reviews
Rating 8 - Good. 342 out of 851 reviews
Rating 6 - Okay. 183 out of 851 reviews
Rating 4 - Poor. 81 out of 851 reviews
Rating 2 - Terrible. 46 out of 851 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

H.M

Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Stayed 1 night in Feb 2025

6/10 Okay

Tony

Business traveler
Disliked: Cleanliness, property conditions & facilities

Closed but very helpful

The hotel is actually closed for a refurbishment, there was no actual booking, however the staff sorted 2 rooms for us, very friendly staff.
Stayed 1 night in Jan 2025

4/10 Poor

Maurciio

Stayed 1 night in Nov 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service
Building work in progress. Good location. Lovely staff.
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Liked: Staff & service
Friendly and great location with easy parking. Room was clean although a little dated, but as they seem to be renovating sure this will change. A shame lots of hotel is closed for renovations and not mentioned when booking, however the great view, clean and spacious room and ease of stay means I would happily stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Traveled with group
Disliked: Amenities, property conditions & facilities
The hotel is very basic and is currently being refurbished. There are no dining facilities. The heating wouldn't work in our twin room so we were moved to a family room when I complained. We stayed here as we were walking the Thames path and it's in a great position for that. So hopefully when it's finished it will welcome other walkers.
Stayed 1 night in Nov 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel has a very rich history and shows its age. It was under major renovations November, 2024. The staff was awesome and the hotel is very clean. There is no elevator and since the lower level is under construction it requires carrying luggage upstairs. There is a secured parking lot at the hotel.
Stayed 2 nights in Nov 2024

4/10 Poor

CHRISTOPHER

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy decor in room, TV and heating didn't work, hotel corridors filthy otherwise the room was fine!
Stayed 1 night in Nov 2024

2/10 Terrible

Annette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property shouldn't be open. It's a building site. The communal areas are dirty, half of it is closed, the other half should be. It's freezing cold, the staff have no idea and the manager is a liberty taker. DO NOT STAY HERE. We found another hotel to stay in (The Thames Riviera Hotel just down the road - so much nicer) and I am now fighting to get my money refunded for the Uno Thames Hotel. Shocking.
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not a four star hotel.

On arrival of the hotel we noticed the restaurant was closed for renovation, only to then find out the entire 1st floor was also under renovation. We stayed in a suite 209/211. The room we stayed in has wallpaper peeling off the walls, carpet was dirty, bathroom has black mould on the tiles all around the shower and the shower curtain was stained and disgusting. A toilet bush was leaning up againt the wall with no cover. Renovation work was on going until 8.30pm, which kept my 5 year old away. We were then woken at 6am by people talking above the room. I understand the building was built in the late 1800s but the siund was as though someone was shouting outside the door. The hotel smelt like a mix of building dust and curry. The two member of staff i spoke to were polite, bedding was clean and the carpark being included in the price are the only positives from this stay over. Photos show the state of the room.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Dont bother, youll regret it

We stayed here for a wedding for 2 nights unfortunately we were charged a 2nd time for our stay for 2 rooms / 2 nights and as we could not connect to the WIFI at first we had no choice but to pay but after a short while we demanded a refund after showing proof of payment in the APP. We were also told there was a flood on the first floor which meant that the communal areas were covered in building dust / debris on the carpets. After reviewing previous reviews it seems they're having upgrade works done and not a first floor leak! The restaurant was not open for business and the breakfast was served in the bar and was as basic as it gets however the cheese and ham was not covered in anyway to prevent cross contamination. We spoke to a helpful young lady called Lily who was happy to help with our queries. On checking out part of our party in a 2nd room were told to pay an additional £25 and felt very anxious as they couldn't leave as the booking was in my name. No explanation was given for the charge which after several minutes was all of a sudden dismissed. The double rooms are tiny, beds way too soft,shower is a trickle at best and a sewer smell in the bathroom. Although we thought it was good value for money at the time we wouldnt stay again for free.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Business traveler
Liked: Staff & service
I stayed for a week on business. The room was clean and the bed was comfortable. Decor and fixtures are dated however, the hotel is currently being refurbished and hopefully these will be improved. The noise from other guest rooms were an issue but if you're looking for a cheap and cheerful hotel you can't really go wrong. Parking was also free with plenty of available spaces
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
An aging building looking a little sad and neglected Bed was comfortable enough but the furnishings quite basic.
Stayed 1 night in Jul 2024

2/10 Terrible

Rodney

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They are undergoing major renovations in the hotel. This was not mentioned on the website. The hotel was dirty from the on going construction & the noise was very evident from our room. Construction continued into the evenings as well. I would not recommend this hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Caroline

Traveled with partner
Disliked: Property conditions & facilities
This hotel is greatly in need of renovation. It feels old and in some areas looks shabby. New owners no doubt intend to transform it. The location is beautiful. Literally across the road is the river at Maidenhead Riverside. It has its own car park and 3 mins drive or 15 mins walk to Boulters Lock restaurant which is well worth a visit.
Stayed 3 nights in Aug 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs updating!

On arrival at the hotel we could hear loud banging. It turned out to be a room renovation taking place so it wasn’t exactly relaxing. This continued until around 5pm. The room we were assigned had a terrible smell, like a rat had died in there. We were given another room which was better. However, the extractor fan in the bathroom didn’t work, the curtains were hanging off the rail, and the light in the bathroom kept flashing on and off. The room definitely needed updating. The carpet seemed quite dirty; I didn’t even like walking on it. The bed was falling apart. Definitely wouldn’t recommend and wouldn’t stay there again. The staff were friendly and helpful, and we were given a complimentary continental breakfast due to the issues we had experienced.
Stayed 1 night in Sep 2024

6/10 Okay

BLAIR

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel looks nice from outside, on closer inspection does reveals some tired exterior (like others I suppose). Entrance lobby is nice enough & clean & Receptionist was cheery & friendly. I had a twin room & staying for one night, as here for the weekend & just looking for a nice comfortable sleep (which I got). Firstly I should say that this met my purpose. Not too expensive but for the money I have stayed in better. Corridors, room doors & room itself was dated & could do with a refresh/upgrade but generally was clean. Part of curtains hanging off track. Carpets in hotel seemed to have some threadbare bits at tread edges. I did notice some other rooms were having work done so maybe that is happening over time - although was a bit noisy (thin walls) & another guest did complain after 5pm that work was still going on but wasn't for too much longer. Shower not the most powerful but hot enough. Refreshments & toiletries provided & clean towels. Beds comfy enough & were clean, decent mattress. Pillows a little thin for my liking. No air conditioning but we did have a fan provided & it wasn't too noisy. Surrounding area seemed nice enough (next to the Thames). View from room wasn't great but that wasn't what I was there for. Decent enough TV but live channels for some reason didn't work (except ITV ones)...free wifi so was able to use the SMART features to get some TV. All in all it was a decent enough stay & I'd possibly stay again if it got that refresh it needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great location right next to the river Thames. The hotel is easy to find with good sized car park at the back. Well connected to main roads into/out of London and close to Heathrow airport. The access to the Thames path is right outside the hotel so good place to visit if you like walking along the riverbank.
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
Fab location next to the river Thames. Really convenient as its well connected to main roads and routes near London, M25 and Heathrow airport.
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked a very basic room as was at an event nearby and just needed a bed for the night. Room was very basic and dated - curtains were hanging off the rail etc. but it was very clean in the room and bathroom. The big plus was the amazing view of the River Thames so I may well book again if I'm in that area but don't expect frills! And the road was quiet during the night.
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Traveled with family
Liked: Staff & service

Adequate

The Hotel did not give a good first impression reception was dim it is obviously in need of improvement but the room was clean and the staff were pleasant.The taps in the bathroom were very hard to turn on and there was no soap although there was shower gel and shampoo.The room was serviced OK and the apple along with biscuits was a nice touch.In a perfect position by the Thames.
Stayed 2 nights in Sep 2024