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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Exterior
Lobby
Breakfast, lunch, dinner served; Modern European cuisine
Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
The Bridge, Maidenhead, England, SL6 8DW
  • Cliveden House
    ‪7 min drive‬
  • Windsor Castle
    ‪12 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Maidenhead

Thames Riviera Hotel, Sure Hotel Collection by Best Western places you next to Thames River and Thames Path. This 52-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • Cliveden House - 7 min drive - 3.9 miles
  • Windsor Racecourse - 11 min drive - 7.5 miles
  • Windsor Castle - 12 min drive - 8.3 miles
  • LEGOLAND® Windsor - 13 min drive - 9.3 miles

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Bakedd - ‬12 min walk
  • ‪The Bear - ‬12 min walk
  • ‪Grenfell Arms - ‬6 min walk
  • ‪Knead - ‬15 min walk
  • ‪Hall & Woodhouse - ‬6 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Eco-certified hotel with a 24-hour front desk and a restaurant
At Thames Riviera Hotel, Sure Hotel Collection by Best Western, guests have access to free WiFi in public areas, a meeting room, and a terrace. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include laundry facilities, a garden, and barbecue grills.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and ironing boards are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What's there to do near Thames Riviera Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Maidenhead and just steps from Thames River and Thames Path. You'll also find Cliveden House and Hedsor House within a short drive.

How much does it cost to stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Thames Riviera Hotel, Sure Hotel Collection by Best Western on Jun 12, 2025 start from $85.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western include a casino?

No, Thames Riviera Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, there isn't a spa tub at this hotel.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, Thames Riviera Hotel, Sure Hotel Collection by Best Western serves a full breakfast for a surcharge each morning at The Blue River Cafe.

Will Thames Riviera Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western though service animals are welcome.

Are there connecting rooms at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Thames Riviera Hotel, Sure Hotel Collection by Best Western?

The closest major airport to Thames Riviera Hotel, Sure Hotel Collection by Best Western is Heathrow Airport (LHR), which is 17.2 mi away (28 minutes by car). Another top airport is Farnborough (FAB), which is located 23.9 mi away (56-minute drive).

Are there rooms with balconies at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, at Thames Riviera Hotel, Sure Hotel Collection by Best Western, there aren't any guestrooms that list a balcony.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 113 out of 521 reviews
Rating 8 - Good. 203 out of 521 reviews
Rating 6 - Okay. 118 out of 521 reviews
Rating 4 - Poor. 57 out of 521 reviews
Rating 2 - Terrible. 30 out of 521 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities
Fantastic setting on the river but the property was very run down. Smelt snd felt damp, bedroom windows not cleaned in years, wallpaper peelingno lift to our room, room only serviced once during 3 night stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good. Staff service, cleaning good everything.
Stayed 1 night in Feb 2025

6/10 Okay

Navdeep

Disliked: Staff & service
I stayed 6 nights. every day, i asked for housekeeping, every day they said no problem, it will be done. They showed up three times. All the staff were nice and polite, i am only rating them low on customer service because of lack of follow through.
Stayed 6 nights in Feb 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and warm, we had noisy neighbours though on the one night we stayed.
Stayed 1 night in Feb 2025

6/10 Okay

JONATHAN

Liked: Cleanliness, staff & service

Overnight in Maidenhead

Booked an overnight room as was eating at a lovely restaurant in nearby Bray
Stayed 1 night in Feb 2025

8/10 Good

NALINI, Berkhamsted

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely helpful staff. Hotel itself is functional. Bathroom was tired, needed painting. Room itself was fine. Broken window which slammed in the night. Good parking and convenient location on the river. Breakfast was ok
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Staff were lovely and helpful. I enjoyed my stay, it was clean. The bathroom was very cold so I turn the heating up & left the door open to heat up.
Stayed 1 night in Jan 2025

10/10 Excellent

Estefanía

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 2 nights in Jan 2025

8/10 Good

charlesj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

I can not find anything wrong with the property. The only thing is that there is no bed side switch for a light. An small issue if your like me and read in bed, and having to get up to turn lights off. Heater is very complicated to use and set.
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and friendly!
Stayed 1 night in Dec 2024

4/10 Poor

M

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Shower had pubes from the previous guest. Wasn’t clean at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially bar man who seems to have look after restaurant as well. Was realy helpful all time Only problem was in room lukewarm water in morning then none till next day none in sink. Couldn't have a shower or wash up in evening. Room was excellent
Stayed 4 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Disappointing Stay with Basic Comforts Lacking

The room and bed were comfortable, but I was unable to get more than lukewarm water from the tap or shower throughout my stay. Although I reported this issue to reception, nothing was done to address it. I stayed for three nights in total (paid for by my company), and not having a proper shower for the entire duration was extremely disappointing. Other members of our group experienced issues with uncomfortable mattresses and noise, which seems to be hit or miss, with little evidence of proper maintenance. Breakfast was mediocre at best—barely warm and with very limited options. This place might be suitable for a one-night stay if you're not too concerned about bed quality or a decent breakfast, but I wouldn’t recommend it for anything more than that.
Stayed 1 night in Dec 2024

6/10 Okay

Helena

Business traveler
Disliked: Property conditions & facilities, room comfort

Share a room with a stranger?

My check in was ok but my colleague’s was not - got given a key to ‘his’ room on check in, only to enter the room and find a woman already in there! Shocking and very concerning for the rest of our stay, especially as there seems to be no inside lock on the doors. Also no heating - it’s 2am and I can’t sleep because it’s freezing. Other minor (ish) niggles -no safe in the room and no shelf in the shower
Stayed 1 night in Dec 2024

2/10 Terrible

Kirsty

Stayed 1 night in Dec 2024

8/10 Good

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

6/10 Okay

Bradley

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a simple straight forward stay, plenty of hot water and yes recently renovated or at least given a coat of paint and maybe a new bathroom. The main problem is the windows remain single glazed old units and so are draughty. In itself this wouldn't be too bad but I couldn't work the room temperature so ended up just staying under the duvet for the evening. Nothing bad about staying here, overall pretty average and it was convenient for me so I'm not concerned but don't go here thinking you are going to have an opulent experience.
Stayed 1 night in Dec 2024

6/10 Okay

Keith

Avarage hotel. Possibly nice in the summer as the location on the river is very good
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a stale smell in the bathroom, could be just the drains, the door lock is temperamental and the room could do with a Mirror. Other than that I would have given 5 stars for everything. :)
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Room was nice and smart, but unfortunately had cobwebs in several parts and my bed was broken on arrival on one side - otherwise was lovely, just a shame about the bed
Stayed 2 nights in Nov 2024

2/10 Terrible

Ryan

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024