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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch, dinner served; Modern European cuisine
Reception
Exterior
Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1

Standard King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

About the neighborhood

Maidenhead

Thames Riviera Hotel, Sure Hotel Collection by Best Western places you next to Thames River and Thames Path. This 52-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Thames Path - 1 min walk - 0.1 miles
  • Thames River - 1 min walk - 0.1 miles
  • Maidenhead Railway Bridge (Maidenhead Viaduct) - 5 min walk - 0.3 miles
  • York Road - 15 min walk - 0.8 miles
  • Maidenhead Heritage Centre - 16 min walk - 0.9 miles

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Knead - ‬15 min walk
  • ‪A Hoppy Place Maidenhead - ‬15 min walk
  • ‪Presto Italian Street Food - ‬12 min walk
  • ‪Bakedd - ‬12 min walk
  • ‪The Lord Grenfell - ‬7 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

At Thames Riviera Hotel, Sure Hotel Collection by Best Western, guests have access to free WiFi in public areas, a meeting room, and a terrace. Self parking is available for GBP 10 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. This smoke-free hotel also has a banquet hall.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and ironing boards are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What's there to do near Thames Riviera Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Maidenhead, just steps from Thames River and Thames Path, and within a short walk of Maidenhead Railway Bridge (Maidenhead Viaduct). You'll also find Cliveden House and Dorney Lake within a short drive.

How much does it cost to stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Thames Riviera Hotel, Sure Hotel Collection by Best Western on Mar 29, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yes, parking is offered for GBP 10 per night.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western include a casino?

No, Thames Riviera Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, this hotel doesn't have a spa tub.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, Thames Riviera Hotel, Sure Hotel Collection by Best Western serves a full breakfast for a surcharge each morning at The Blue River Cafe.

Will Thames Riviera Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western though service animals are welcome.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Thames Riviera Hotel, Sure Hotel Collection by Best Western?

The closest major airport to Thames Riviera Hotel, Sure Hotel Collection by Best Western is Heathrow Airport (LHR), which is 17.2 mi away (28 minutes by car). Another top airport is Farnborough (FAB), which is located 23.9 mi away (56-minute drive).

Are there rooms with balconies at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, you won't find guestrooms with balconies at Thames Riviera Hotel, Sure Hotel Collection by Best Western.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 138 out of 599 reviews
Rating 8 - Good. 236 out of 599 reviews
Rating 6 - Okay. 133 out of 599 reviews
Rating 4 - Poor. 59 out of 599 reviews
Rating 2 - Terrible. 33 out of 599 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Keri

Stayed 1 night in Nov 2025

8/10 Good

charlie

Stayed 1 night in Dec 2025

8/10 Good

rhian

Slight problem with heating but manager resolved issue
Stayed 1 night in Dec 2025

8/10 Good

Keith

Traveled with family
The room was clean. However the central heating wasn’t working but a fan heater was provided.
Stayed 2 nights in Dec 2025

8/10 Good

Cyrus

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service
Staff were so lovely . hotel is “a bit OLD and decor tired but It was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Tristan

Stayed 3 nights in Nov 2025

4/10 Poor

Suvi

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, staff & service
I stayed in a cheap room, not very nice, but the staff are great,restaurant food is really good.
Stayed 4 nights in Nov 2025

4/10 Poor

Alexander

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
With a glorious position by the river, from the outside the hotel looks shabby, very tired and unloved with peeling paint. My room was located in a separate building at the rear of the main hotel. Functional is probably the best description but, again, the room showed a lack any maintenance with wallpaper peeling from the wall and mildew around the picture window frames. My room was freezing and there were no instructions on how the air conditioning unit worked. Once I had worked it out, the draught it created was quite unpleasant. The bathroom was poorly appointed: no shelf to put your things on and a filthy stained toilet seat! The room just didn't feel very clean. Breakfast was adequate but I won't be making a return visit.
Stayed 1 night in Nov 2025

6/10 Okay

Aisling

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Budget hotel where basically everything has seen better days. I stayed in November and my room was cold at night. The sheets and bathroom were clean but there is a lot of noise from other guests through the walls.
Stayed 2 nights in Nov 2025

2/10 Terrible

Meena

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was very dirty and outdated. The pictures on this website are completely misleading and feel like a scam - they must have been taken years ago or heavily edited, because the actual condition of the property is nowhere near what’s shown online. Also, the fire alarm went off on two different mornings around 10am and lasted for about 10-20 minutes each time. When I went to the lobby, the receptionist told me that it wasn’t due to a fire but because of construction work somewhere in the hotel that was triggering the alarm. The staff didn’t bother to cover or disable the alarms properly. It was extremely loud and disruptive, and they didn’t do anything about it until it happened again the next day. Overall, the experience was very disappointing. For the price we paid, I expected at least basic cleanliness and comfort. I would not recommend this hotel to anyone, and I think the management seriously needs to address the false advertising and poor maintenance.
Stayed 8 nights in Oct 2025

8/10 Good

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Oct 2025

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was a room for a travelling worker. The best bit was the food in the evening, very tasty.
Stayed 1 night in Oct 2025

6/10 Okay

Ian

Stayed 1 night in Sep 2025

8/10 Good

Luke

Stayed 2 nights in Sep 2025

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

Karen

Business traveler
Disliked: Property conditions & facilities, room comfort
Disappointed this time. Room noisy due to huge air con unit outside. Bed far too soft, room tatty. First room they gave me already had a male occupant; not ideal for a solo female traveler. They gave me a glass of wine whilst they sorted new room and took my bags up but I then overheard the duty manager complaining at the staff for giving me a free glass of wine. Usually a much better stay so hopefully a one off
Stayed 1 night in Oct 2025

6/10 Okay

Liza

Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

HAZEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR ROOM WAS CLEAN AND BRIGHT AS WAS THE HOTEL GENERALLY. PARKING WAS EASY INSIDE AND INSIDE THE HOTEL BOUNDARY. STAFF WERE HAPPY AND VERY HELPFUL. DID NOT USE LAUNDRY SERVICES. HAD A GREAT STAY AND WILL COME AGAIN.
Stayed 3 nights in Sep 2025