My partner and family had a great time relaxing and having a greatly located rental to access all our favorite areas around the smokies. 4/5 stars, would be 5/5 but the upstairs A/C did not ever get cold which had everyone upstairs super hot, luckily it rained a lot and with the windows open it stayed cool. It was also extremely confusing figuring out the A/C units and thermostat as well as the lights for outside, so more detailed instructions would be super helpful. Overall fantastic time, and definitely will return!