Aparthotel

Smartr Madrid Gran Vía 47

3.5 star property
Pet-friendly aparthotel with a 24-hour front desk connected to a rail/subway station in Madrid

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Photo gallery for Smartr Madrid Gran Vía 47

Restaurant
2 bedrooms, individually decorated, individually furnished
2 bedrooms, individually decorated, individually furnished
Microwave, stovetop, coffee/tea maker, toaster
2 bedrooms, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

View in a map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Studio with Gran Via Views (2 people)

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom (4 People)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Studio, Terrace (2 People)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio with Sofa Bed (2 people)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed

Single Studio

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Apartment, 2 Bedrooms (B - 4 People)

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms (3 People)

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Smartr Madrid Gran Vía 47 is next to popular attractions like Gran Via and Plaza de España - Princesa. This 67-room, 3.5-star aparthotel welcomes guests with in-room amenities like kitchenettes, microwaves, and coffee makers. It's connected to a rail/subway station in central Madrid, and also a short walk from Puerta del Sol and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Prado Museum - 19 min walk - 1.0 mile

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Honest Greens - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Sky Lounge Hotel Indigo - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Re:fuel - ‬3 min walk

About this property

Smartr Madrid Gran Vía 47

Pet-friendly aparthotel with a 24-hour front desk connected to a rail/subway station in Madrid
Smartr Madrid Gran Vía 47 features free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Each apartment is soundproofed and features a kitchenette and space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 43-inch flat-screen TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker and an ironing board. Weekly housekeeping is available.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for EUR 30 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 55 lbs per pet
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 15 for children
  • Nearby parking fee: EUR 36 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number VT-11639-VT11712

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Frequently asked questions

Is a free cancellation option available at Smartr Madrid Gran Vía 47?

Smartr Madrid Gran Vía 47 offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see close to Smartr Madrid Gran Vía 47?

This aparthotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Puerta del Sol. You'll also find Royal Palace of Madrid and Plaza Mayor less than a mile away.

Will I be able to park at this aparthotel?

Yes, there is a garage.

Does Smartr Madrid Gran Vía 47 feature a casino at the property?

No, Smartr Madrid Gran Vía 47 doesn't have a casino.

Will I find an indoor pool at Smartr Madrid Gran Vía 47?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Smartr Madrid Gran Vía 47?

Couples staying at this aparthotel will appreciate amenities like a kitchenette as well as concierge services and a 24-hour front desk.

Are there hot tubs at Smartr Madrid Gran Vía 47?

No, this aparthotel doesn't have a spa tub.

Does Smartr Madrid Gran Vía 47 have a restaurant that serves breakfast?

Smartr Madrid Gran Vía 47 offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Smartr Madrid Gran Vía 47 allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Smartr Madrid Gran Vía 47 for a fee of EUR 30 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Smartr Madrid Gran Vía 47?

The closest major airport to Smartr Madrid Gran Vía 47 is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (22 minutes by car).

Can I book a room with a balcony at Smartr Madrid Gran Vía 47?

Yes, some apartments at Smartr Madrid Gran Vía 47 offer a terrace and may feature city views.

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 144 out of 423 reviews
Rating 8 - Good. 132 out of 423 reviews
Rating 6 - Okay. 75 out of 423 reviews
Rating 4 - Poor. 42 out of 423 reviews
Rating 2 - Terrible. 30 out of 423 reviews

8.0/10

Cleanliness

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Excellent location the only issue was the internet connection very weak.
Stayed 2 nights in Aug 2025

6/10 Okay

Lourdes

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Ana

Disliked: Amenities, property conditions & facilities
This property does not match the pictures. The rooms are rundown. Smartr only supplied sheets, no blankets. I had to use my single towel as a made up blanket. The room was so little there was no room to open the suitcase and it had a particular smell. I tripped many times between the bathroom and the bedroom because the divisor plate was loose. I was supposed to stay for 4 nights. After just one night I booked another place to stay. I was really bombed after having such a good experience at the Smartr Valencia.
Stayed 4 nights in Jun 2025

4/10 Poor

Adneris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Condition for the room study were very deteriorated.
Stayed 3 nights in Jun 2025

4/10 Poor

Bianca

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The best part about the property was the location which is right on the gran via. The room was nothing like the images. The floor tiles broken and in the bathroom as well with a strange odor coming from bathroom. If you want to save some money then book this, but spend entire day out in the city. Overall, you get what you pay for.
Stayed 3 nights in Jun 2025

4/10 Poor

Johnny, San Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning in room was terrible Bathroom design in room terrible No stairs rails safety
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne, Darwen

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff in walking distance to all the places I wanted to see
Cathedral
Royal Palace
Stayed 3 nights in Jun 2025

6/10 Okay

Juvenal

Disliked: Cleanliness, room comfort
Hotel bien ubicado, pero instalaciones viejas y descuidadas, nuestra estancia el primer día fue patética la habitación con una cama super pequeña donde al siguiente día pedimos que nos. Ambularan de habitación y nos dieron una con una mejor cama pero con el aire acondicionado malo, hicimos el reclamo para que repararan el aire y cuando llegamos en la noche no habían hecho nada y la persona del turno de la noche lo que me dio fue un ventilador para que tratara de dormir por qué no tenían habitaciones disponibles para cambiarnos, pasamos otra noche sin poder dormir y en la mañana hicimos el reclamo donde la manager que nos atendió de forma grocera y sin ganas de resolver lo que hizo fue discutir que allí ya habían arreglado el problema, la invité a subir a la habitación y el técnico fue con ella y se percataron de que el aire no servía, les envié un correo electrónico para que me hicieran un ajuste en el precio por las mallas noche que pagué y no disfruté pero no he tenido respuestas, así que piénsenlo antes de ir a este hotel muy mal estado
Stayed 4 nights in Jun 2025

4/10 Poor

Marisol

Liked: Cleanliness, room comfort
Depart. Impecable,vista hermosa, cómodo, amplio, con cocina bien equipada, baño cómodo, muy buena ducha, el problema fue que pagué con aire acondicionado, y 3 días no estuvo roto, con 34 grados fue difícil! Dormir así !
Stayed 5 nights in May 2025

6/10 Okay

Frank

Traveled with family
The location was great. Right on Gran Via. Property is run down. Apartments/Condo converted into hotel. A/C's temperature is the same for every room. You can't control it. We were hot. Bath is extremely, extremely small. We stayed 1 night. Don't think we will stay there again.
Stayed 1 night in May 2025

6/10 Okay

Noel

Traveled with family
Too small. Beds are uncomfortable. Nice central location to the Gran Via…
Stayed 2 nights in Jun 2025

6/10 Okay

Lucia

Traveled with family
Liked: Cleanliness, amenities
Excellence ubicación
Stayed 3 nights in May 2025

10/10 Excellent

Gloria, San Juan

Liked: Cleanliness, property conditions & facilities
Location location location, price and an incredible breakfast for 14 euros with incredible views and perfect service!
Stayed 3 nights in May 2025

2/10 Terrible

Benjamín

Business traveler
Disliked: Cleanliness, room comfort
Pésima experiencia en Smart Madrid Gran Vía Desde que llegué, la experiencia fue decepcionante. A pesar de haber llegado a la hora establecida para el check-in, la habitación no estaba lista y tuve que esperar más de una hora y media. Para colmo, el aire acondicionado del edificio no funcionaba bien, y tuve que insistir y discutir para que me cambiaran a una habitación donde por lo menos funcionara el aire, ya que hacía mucho calor. La habitación era extremadamente pequeña, con camas incómodas y estrechas. La limpieza dejaba mucho que desear, especialmente en los pasillos. En el baño, la ducha estaba rota: el cabezal se caía y tenía que usarlo con la mano. En resumen: si estás buscando un lugar cómodo y decente para disfrutar unos días en Madrid, evita este hotel. No lo recomiendo para nada.
Stayed 3 nights in May 2025

2/10 Terrible

juan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose the hotel because on the description states that it has air conditioning. For the 3 nights I was there the air conditioner didn’t work, I reported it right away 2 or 3 times during the day and they kept promising that they would send somebody to fix it but never happened, the smell in the room was horrible, it was hard to describe, ur smelled like chemical cleaners, kind of like when you use industrial cleaners in a not ventilated area. I had to buy an air freshener and spray it several times a day and keep the windows open. A dog was barking in the room next door. Because I had no AC with the outside temperature of 28-30 degrees we had to sleep with the window open and you could hear the big avenue noise all night. I had a 3 night stay and when I checked it there was only half a roll of toilet paper for 2 people. After such a bad experience I just decided not to ask for it and just go to the store to buy my own. Te remote for the tv didn’t work. I desisted from keeping to ask about the AC as I could tell front desk was getting annoyed that I kept asking for it. Someone from the morning shift, a guy with a thick beard when I asked about the AC he raised his voice and in a rude manner without even looking at me he said “I KNOW, WE ARE WORKING ON IT” I liked seating in the lobby where the AC was working all the time and it was cool. I guess that’s why they didn’t bother to fix the AC. As long as they are nice and cool they couldn’t care about the comfort of the guests.
Stayed 3 nights in May 2025

8/10 Good

Alice

Liked: Cleanliness, room comfort
Stayed 12 nights in Apr 2025

8/10 Good

Janette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It’s a perfect secret in the Gran Via. It’s like a small studio. We even got a balcony! Old building but you veg everything you need. This is location! Location! Location! The name won’t be outside the building. Just look for the number.
Stayed 2 nights in May 2025

8/10 Good

Karem, Jacksonville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really walking distance to every attraction . The room was not ready at check in but they let me leave my laugage to start my journey. The breakfast they offer is in another hotel across the street it was ok.
Stayed 2 nights in May 2025

4/10 Poor

Julian Esteban

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The good points are: the location, beds (bed and sofa) and bathroom. Bad points: room is too noisy ( there are bars and a lot of parties until 6-7 am) is difficult to sleep. The a/c doesnt work well, they say we will hace soap to clean dishes and we didnt get any. We had to leave early because a family emergency so we couldnt check for solutions
Stayed 3 nights in May 2025

4/10 Poor

samer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old. The rooms are old, lack of identity, poor toilets, old floor/ceiling , mostly everything is super old. The only good thing is the location that is very good in the middle of everything
Stayed 2 nights in May 2025

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent Location!!
Stayed 2 nights in May 2025

8/10 Good

Nellie Cataline

Traveled with group
Liked: Cleanliness, property conditions & facilities
It is an old building, but safe, and right in the middle of everithing
Stayed 3 nights in May 2025

6/10 Okay

Edison

Traveled with partner
Rooms are not as pictured.
Stayed 1 night in May 2025

4/10 Poor

Enrique

Traveled with partner
Disliked: Amenities, property conditions & facilities
A/C didn’t work. Shower is tiny.
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness

Good stay. But frustrated

Stated May9-13 8th floor. Tried contacting hotel twice about check in time. No reply. Room is nice. Spacious. Balcony nice and spacious. There's is a table and chairs on balcony. But no pillows. Stated in the listing the room has air-conditioning. But upon arrival we were told there's only air conditioning in june-aug. That was not made clear during booking. We were quite warm. And could not keep the balcony door open, as it had no screen to block bugs/animal. We did not sleep well because of this. Contacted hotels.com. It's been 5 days since I filed complaint. And hotels.com says they're still trying to reach the hotel to rectify the situation. The area is central to everything. There is a small elevator.
Stayed 4 nights in May 2025