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Eurostars Plaza Mayor

4.0 star property
Hotel with a rooftop terrace, a short walk to Puerta del Sol

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Photo gallery for Eurostars Plaza Mayor

Enjoy a wide selection of fresh fruits, pastries, and prepared dishes at our buffet.
Welcome to our hotel lobby, featuring a reception desk, long corridor, and a striking wall-mounted artwork.
Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and coffee table.
Enjoy a casual meal in our outdoor dining area, set with tables, chairs, and fine china.
Relax in a spacious room with a large bed, desk, and stunning city view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047
  • Plaza Mayor
    ‪5 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Relax in a stylish room with a large bed, desk, and city view.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Standard Double Room Single Use

Relax in a stylish room with a large bed, desk, and city view.

Standard Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Relax in a stylish room with a large window, red sofa, and a comfortable bed with a red headboard.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Relax in a stylish room with a large window, red sofa, and a comfortable bed with a red headboard.

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room (with Extra Bed)

Relax in a stylish room with a large window, red sofa, and a comfortable bed with a red headboard.

Superior Double Room (with Extra Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Eurostars Plaza Mayor is within a 5-minute walk of popular attractions such as Puerta del Sol and Plaza de Santa Ana. This 92-room, 4-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Plaza Mayor - 5 min walk - 0.3 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Gran Via - 10 min walk - 0.6 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪La Rollerie - ‬2 min walk
  • ‪Pum Pum Bakery - ‬4 min walk
  • ‪Casa de Granada - ‬1 min walk
  • ‪Ginger - ‬3 min walk
  • ‪Yatai Market - ‬1 min walk

About this property

Eurostars Plaza Mayor

Hotel with a rooftop terrace, a short walk to Puerta del Sol
Guests of Eurostars Plaza Mayor enjoy a rooftop terrace, free WiFi in public areas, and a business center. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Eurostars Plaza Mayor?

Eurostars Plaza Mayor provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Eurostars Plaza Mayor?

This hotel is situated in Madrid Centro within a 10-minute walk of Puerta del Sol, Plaza Mayor, and Plaza de Santa Ana. You'll also find Gran Via and Royal Palace of Madrid less than a mile away.

Is parking available on site at Eurostars Plaza Mayor?

No, there isn't parking at this hotel.

Does Eurostars Plaza Mayor have a casino?

No, Eurostars Plaza Mayor doesn't have a casino.

Is there an indoor pool at Eurostars Plaza Mayor?

No, there is no indoor pool at this hotel.

Is Eurostars Plaza Mayor a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a café.

Are there hot tubs at Eurostars Plaza Mayor?

No, this hotel doesn't have a spa tub.

Does Eurostars Plaza Mayor feature a restaurant that includes a breakfast menu?

Yes, Eurostars Plaza Mayor serves buffet breakfast each morning for a surcharge from its cafe.

Does Eurostars Plaza Mayor allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Plaza Mayor.

Are there connecting rooms at Eurostars Plaza Mayor?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Eurostars Plaza Mayor?

The closest major airport to Eurostars Plaza Mayor is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Eurostars Plaza Mayor?

No, you won't find guestrooms with balconies at Eurostars Plaza Mayor.

Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 372 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ADA

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is located close to a lot of Madrid attractions. Walking distance
Stayed 6 nights in May 2025

8/10 Good

Barbie

Stayed 2 nights in May 2025

10/10 Excellent

Sharon, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked easy access to dining and shopping. Everything was within walking distance.
Stayed 7 nights in Apr 2025

10/10 Excellent

Suzanne, Bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a fabulous option for staying in Madrid. It is new, very nice, great breakfast and a nice reception desk with helpful personnel. We’ll be back!
Stayed 3 nights in May 2025

10/10 Excellent

jose nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Locations great, room is a little small
Stayed 1 night in Apr 2025

8/10 Good

Driss

Liked: Amenities
Staff at front desk very pleasant, helpfu and professional. Had room on 3 rd flr. Quiet and very clean. Hotel in most convenient area. Very walkable. Enjoyed.
Stayed 1 night in May 2025

10/10 Excellent

Farah, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Great breakfast.
Stayed 3 nights in Apr 2025

4/10 Poor

philip, the woodlands tx

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible beds!! Overrated!! Who give it 4 stars? I think it’s not even 3!! Front desk not nice, breakfast ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Amenities
Best of all! Location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Heena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is perfect for walking to the beautiful sights of Madrid. The staff were lovely and they were able to let us check in early. The room was well equipped with a lively big bed. The only downside was thw pillows weren't so comfortable, but the bed otself was great. The bathroom was a very good size with all the required amenities. I would definitely recommend this hotel to anyone travelling to Madrid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael Joseph, Watford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location. Would stay here again. Thank you.
Stayed 3 nights in Apr 2025

8/10 Good

maria m, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Veronika

Stayed 7 nights in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Had to open the window to cool off the room. Then it became noisy at night.
Stayed 5 nights in Apr 2025

8/10 Good

Luis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have accommodation for more than 2 people in the same room.
Stayed 4 nights in Apr 2025

6/10 Okay

Andres

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We think this hotel is overrated with a 4 stars, should be maximum 3 stars.
Stayed 5 nights in Apr 2025

8/10 Good

Alexander, Wayland

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander, Wayland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel with polite and professional staff
Stayed 1 night in Mar 2025

10/10 Excellent

Iuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

RODNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getting to know Madrid.

I was in tower B which was not over the street so was quiet. Excellent location to sights and metro. Good breakfast options.
Stayed 4 nights in Mar 2025

6/10 Okay

sabeen

Stayed 1 night in Mar 2025

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