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Hôtel d'Alsace

2.0 star property
Hotel with a bar, near Part Dieu Mall

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Photo gallery for Hôtel d'Alsace

Hotel d'Alzace features a classic facade with large windows and a prominent entrance.
Welcome to our reception area, where friendly staff are available 24/7 to assist with your stay.
Relax in comfort with a large bed and convenient bedside table.
Stroll down the hallway to the dining area, where a wooden table and chairs await.
Enjoy a convenient kitchenette with a microwave, coffee machine, and ample storage for your essentials.

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
15 cours Tolstoi, Villeurbanne, 69100
  • Part Dieu Mall
    ‪15 min walk‬
  • Tête d'Or Park
    ‪4 min drive‬
  • Bellecour Square
    ‪8 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪26 min drive‬

Room options

View all photos for Family Room

Two single beds with dark duvets and striped bedding, a bedside table, and a window with curtains.

Family Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Relax in comfort with a large bed and convenient bedside table.

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Cozy retreat with a single bed, wooden desk, and mounted TV.

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Villeurbanne

Located in République - Tolstoï within a short walk of Oxygen Tower, Hôtel d'Alsace is within a mile (2 km) of Part Dieu Mall. This 32-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free newspapers in the lobby.

What's nearby

  • Part Dieu Mall - 15 min walk - 0.8 miles
  • Tête d'Or Park - 4 min drive - 1.1 miles
  • Hôtel de Ville de Lyon - 7 min drive - 1.9 miles
  • Bellecour Square - 8 min drive - 2.6 miles
  • Place des Terreaux - 8 min drive - 2.2 miles

Getting around

  • Republique Villeurbanne Station - 12 min walk
  • Lyon Part-Dieu Station - 14 min walk
  • Saint-Exupery Airport (LYS) - 27 min drive

Restaurants

  • ‪Miwa Sushi - ‬4 min walk
  • ‪Le Morgon - ‬5 min walk
  • ‪Café Lobut - ‬2 min walk
  • ‪L'Arc en Ciel - ‬3 min walk
  • ‪Dragon d'Or - ‬2 min walk

About this property

Hôtel d'Alsace

Hotel with a bar, near Part Dieu Mall
Guests staying at Hôtel d'Alsace enjoy free WiFi in public areas and free newspapers. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Other amenities include phones, desks, and free toiletries.

Languages

Arabic, English, French, German, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 7 per person
  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 6 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 10.0 per night
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 7.00 per person
  • Pet fee: EUR 6 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: noon
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel d'Alsace Villeurbanne
Hôtel d'Alsace
d'Alsace Villeurbanne
Hôtel d'Alsace Hotel
Hôtel d'Alsace Villeurbanne
Hôtel d'Alsace Hotel Villeurbanne

Frequently asked questions

Is free cancellation available at Hôtel d'Alsace?

Hôtel d'Alsace provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around Hôtel d'Alsace?

This hotel is situated in République - Tolstoï within a short 16-minute walk of Part Dieu Mall and also 15 minutes on foot from Oxygen Tower. You'll also find Bellecour Square and Tête d'Or Park within a short drive.

Will I be able to park at Hôtel d'Alsace?

No, there isn't parking available at the hotel.

Does Hôtel d'Alsace have a casino at the property?

No, Hôtel d'Alsace doesn't have a casino.

Will I find an indoor pool at Hôtel d'Alsace?

No, there is no indoor pool at this hotel.

Is Hôtel d'Alsace a good place to stay for couples?

Amenities at this hotel that appeal to couples include a bar and a 24-hour front desk.

Are there hot tubs at Hôtel d'Alsace?

No, there isn't a spa tub at this hotel.

Does Hôtel d'Alsace feature a restaurant that includes a breakfast menu?

Hôtel d'Alsace offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Hôtel d'Alsace allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel d'Alsace for a fee of EUR 6 per pet, per stay.

Are there connecting rooms at Hôtel d'Alsace?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hôtel d'Alsace?

The closest major airport to Hôtel d'Alsace is Saint-Exupery Airport (LYS), which is 17 mi away (27 minutes by car).

Can I book a room with a balcony at Hôtel d'Alsace?

No, you won't find guestrooms with balconies at Hôtel d'Alsace.

Hôtel d'Alsace Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 28 out of 84 reviews
Rating 4 - Poor. 18 out of 84 reviews
Rating 2 - Terrible. 14 out of 84 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
The staff was very nice, from maintenance ti the desk. They only gave us 1 towel and the rest were out for cleaning our first morning, so my sister and I had to share. The room was alright, but the neighboring area was awful. Not only did it feel safe, and the neighboring bar was incredibly loud, but the construction was terrible. Nothing like a jackhammer at 6 AM. I'd stay in the west side of Lyon Gare Dieu next time.
Stayed 2 nights in Jun 2017

4/10 Poor

Roger, Bromley, Kent

Liked: Cleanliness

Convenient for Lyon, Parc Dieu Train station.

Had a single room on 4th Floor. Small shower but fine for an overnight stay. No stairs, have to use a rather small lift, but not a problem. Breakfast was very basic, probably better to use a nearby café. Large open window was pleasant for fresh air at night, room not overlooked at all from other buildings.

6/10 Okay

Chris

Liked: Cleanliness, staff & service, room comfort
Late check-in and very polite service

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kim

Stayed 1 night in Jan 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix. Personnel agréable

Stayed 2 nights in Feb 2020

6/10 Okay

Papa Boubacar

Stayed 2 nights in Dec 2019

10/10 Excellent

MARCOUX

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Hôtel très bien situé, personnel adorable. Très correct pour 1 nuit dans le cadre d'un déplacelent de travail.
Stayed 1 night in Nov 2019

8/10 Good

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities

Bilan

Chambre tt pres de l'ascenseur donc un peu bruyant.lampes de chevet ne fonctionnaient pas. Dans l'ensemble bon rapport qualité prix.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bruyant, propreté très limite..

Très bruyant. J'ai extrêmement mal dormi à cause des bruits dans le couloir.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness
Hôtel correct pour une nuit de passage à Lyon !
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Très mal insonorisé, et pas d'escaliers donc on peut continuer à entendre les bruits des voisins (et surtout de l'ascenceur) jusqu'à très tard. Ayant un examen le lendemain, disons que je n'étais pas exactement ravi
Stayed 1 night in Jul 2019

6/10 Okay

Romuald

Stayed 3 nights in Mar 2019

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne surtout pas fréquenté.

Hormi le personnel qui reste acceuillant dans la globalité , l'état de propreté de la chambre que l'ont a eu reste déplorable, wc bouché, selles et cheveux dans le siphon de la baignoire, constaté par le personnel de nuit qui ne pouvait y remédier, draps tachés remplis de cheveux et poils, frequentation douteuse dans les couloirs etc etc... aucun geste commerciale en vu de cette hygiène lamentable...
Stayed 1 night in Mar 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

女性一人で利用しました。

受付けの雰囲気が少し暗くて怖いかもと思いましたが、スタッフさんは親切でした。 部屋の鍵がうまく使えず、使い方を聞きに受付に戻ったら、 一緒に部屋まで来てくれて、実演して見せてくれました。 夜に到着して、早朝に出発したので数時間の滞在でしたが、快適に過ごせました。
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Toilette encrassée et odeur pestilentielle dans la chambre ...
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パーデュー駅から少し歩く（15分くらい）。今回利用した部屋はバスタブがあったが、シャワーカーテンはなかったので浴びる時に注意が必要だった。部屋によって違うと思うが、ベッド脇にはコンセントが無い（机のとこにはある）ので、延長コードを持参出来る人はした方がいいかもしれない。すぐ裏手に大きめのスーパーがあり、道斜め向かいには日付が変わるくらいまでやってるSpar(スーパー）もあった。Wifiはそんなに早くないです。
Stayed 2 nights in May 2018

6/10 Okay

Thierry

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Liked: Room comfort
Très bruyant ce 24 décembre de plus odeur désagréable persistante
Stayed 1 night in Dec 2017

2/10 Terrible

CLaire

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel ancien

Hôtel ancien mais qui est en train de renover ses chambres. Je pense qu'il sera bien plus agréable dans quelques mois
Stayed 1 night in Jun 2017