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DORMERO Hotel Altes Kaufhaus Lüneburg

Riverfront hotel with a 24-hour fitness center, 7-minute walk to Alter Kran

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Photo gallery for DORMERO Hotel Altes Kaufhaus Lüneburg

Exterior
Fitness studio
Restaurant
Deluxe Double Room | Premium bedding, free minibar, in-room safe, desk
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Kaufhausstr. 5, Lueneburg, 21335
  • Place, Am Sande
    ‪5 min walk‬
  • Place, Alter Kran
    ‪7 min walk‬
  • Place, Luene Abbey
    ‪15 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, free minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(80 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, free minibar, in-room safe, desk

Comfort Double Room

9.0 out of 10
Wonderful
(47 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • River view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Harbor view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lueneburg

DORMERO Hotel Altes Kaufhaus Lüneburg places you within a 10-minute stroll of popular attractions such as Alter Kran and Am Sande. This 3-star hotel has 83 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Am Sande - 5 min walk - 0.3 miles
  • Alter Kran - 7 min walk - 0.4 miles
  • Brewery Museum - 9 min walk - 0.5 miles
  • German Salt Museum - 14 min walk - 0.8 miles
  • Luene Abbey - 15 min walk - 0.8 miles

Getting around

  • Lüneburg Station - 8 min walk
  • Hamburg Airport (HAM) - 75 min drive

Restaurants

  • ‪Mälzer Mühle - ‬1 min walk
  • ‪Mama Rosa - ‬2 min walk
  • ‪Marina Café - ‬2 min walk
  • ‪Bäckerei Junge - ‬4 min walk
  • ‪Kaffeerösterei Ratzsch - ‬6 min walk

About this property

DORMERO Hotel Altes Kaufhaus Lüneburg

Riverfront hotel with a 24-hour fitness center, 7-minute walk to Alter Kran
Guests staying at DORMERO Hotel Altes Kaufhaus Lüneburg enjoy a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is offered for EUR 25 per day. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a 24-hour business center, and express check-out.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free minibar items, safes, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
DORMERO Hotel Bergström Lüneburg
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,052 reviews
$95 nightly
The price is $106
Feb 22 - Feb 23
Total with taxes and fees
DORMERO Hotel Bergström Lüneburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29.90 per person

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 1:00 PM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Bergström]
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 4.00 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29.9 per person
  • Covered self parking fee: EUR 25 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
Hotel DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
Lueneburg DORMERO Hotel Altes Kaufhaus Lüneburg Hotel
DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
DORMERO Altes Kaufhaus Lüneburg Lueneburg
DORMERO Altes Kaufhaus Lüneburg
Hotel DORMERO Hotel Altes Kaufhaus Lüneburg
Hotel Altes Kaufhaus
DORMERO Hotel Altes Kaufhaus Lüneburg Hotel
DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
DORMERO Hotel Altes Kaufhaus Lüneburg Hotel Lueneburg

Frequently asked questions

Are free cancellation options available at DORMERO Hotel Altes Kaufhaus Lüneburg?

DORMERO Hotel Altes Kaufhaus Lüneburg provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see around DORMERO Hotel Altes Kaufhaus Lüneburg?

Located steps from Stintmarkt, this hotel is in Lueneburg, and within a 10-minute walk of Alter Kran and Am Sande. You'll also find Theatre Lueneburg and Luene Abbey less than a mile away.

Is parking available on site at DORMERO Hotel Altes Kaufhaus Lüneburg?

Yes, covered parking is offered for EUR 25 per day with in/out privileges.

Is there a spa available at DORMERO Hotel Altes Kaufhaus Lüneburg?

Spa services at the hotel include massages.

Does DORMERO Hotel Altes Kaufhaus Lüneburg feature a casino at the property?

No, DORMERO Hotel Altes Kaufhaus Lüneburg doesn't have a casino.

Is there an indoor pool at DORMERO Hotel Altes Kaufhaus Lüneburg?

No, there is no indoor pool at this hotel.

What do couples enjoy most about DORMERO Hotel Altes Kaufhaus Lüneburg?

Amenities that appeal to couples at this riverfront hotel include a minibar stocked with free items and premium bedding in each guestroom with some featuring river views.

Are there hot tubs at DORMERO Hotel Altes Kaufhaus Lüneburg?

No, but guests can enjoy a sauna at this hotel.

Does DORMERO Hotel Altes Kaufhaus Lüneburg have a restaurant that serves breakfast?

DORMERO Hotel Altes Kaufhaus Lüneburg offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does DORMERO Hotel Altes Kaufhaus Lüneburg allow pets to stay free of charge?

Yes, pets stay free at DORMERO Hotel Altes Kaufhaus Lüneburg and the property also provides food and water bowls for pets.

Are there connecting rooms at DORMERO Hotel Altes Kaufhaus Lüneburg?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at DORMERO Hotel Altes Kaufhaus Lüneburg?

No, there aren't any guestrooms with balconies at DORMERO Hotel Altes Kaufhaus Lüneburg.

DORMERO Hotel Altes Kaufhaus Lüneburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 530 out of 947 reviews
Rating 8 - Good. 325 out of 947 reviews
Rating 6 - Okay. 66 out of 947 reviews
Rating 4 - Poor. 14 out of 947 reviews
Rating 2 - Terrible. 12 out of 947 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities
War echt perfekt!
Stayed 3 nights in Nov 2025

6/10 Okay

Elke

Das Frühstück war hervorragend, trotz kalten Rührei. Der Service beim Frühstück allerdings war eine Katastrophe. Es waren 3-4 Tische besetzt, dennoch wurde das Geschirr erst nach 30 Minuten abgeräumt, allerdings nur an einem Tisch und es wurde nicht drüber gewischt. Der Mitarbeiter hatte mehr Interesse an seinem Handy als an seinem Job. Zimmer und Gemeinschaftsräume waren sauber aber in die Jahre gekommen und das Bett war leider sehr unbequem, da durchgelegen. Leider konnte die Klimaanlage nicht unter 24 Grad geregelt werden.
Stayed 1 night in Nov 2025

10/10 Excellent

Dirk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder ein toller Aufenthalt
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Klas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast OK but considering how little we eat it's expensive. Otherwise this is a calm and nice hotel. A plus for the possibility to park.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die blonde junge Dame an der Rezeption war ausgesprochen freundlich. Dafür geben wir 15 !! Punkte.
Stayed 2 nights in Oct 2025

10/10 Excellent

robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, located in the center of Luneburg.
Stayed 3 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located to old town, walk over the bridge and you’re there! We asked the clerk for an upgrade so we could see old town and river and we got the one that was on the old facade end with an angled roofline so room was oddly designed but the view was superb!! And the bed was very comfortable. It was sparse with the amenities (coffee maker/hot pot/fridge/ironing board/etc) but we didn’t need them, or ask for them. I’m sure the other rooms are well equipped. Nice conversation areas near the reception with views of the river and old town and even provided snacks and beverages in the afternoon. I loved this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig stort udvalg til morgenmad- alt for meget at vælge imellem. Super venligt personale og vi fik en rigtig god velkomst. Værelset rent og med god plads - vi havde udsigt til floden. Fin service i fællesområdet.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfull stay. In the middle of all activities.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Stayed 1 night in Sep 2025

6/10 Okay

Ingeborg

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hjørdis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. In a cozy area. Beautifull location. Nice beds and a lot of space in the room. Would be nice if we could by coffee/the in the evening at the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Hotel

Stayed 3 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Hanne

Liked: Property conditions & facilities
Disliked: Cleanliness

Dyrt i forhold til at værelset var snavset

Et stort lyst værelse med udsigt til floden. Komfortabel seng. Stille og roligt. Desværre var rengøringen meget mangelfuld, der var ikke gjort rent på badeværelset og gulvet i værelset var ikke blevet vasket, der lå stadig snavs og der var pletter. Generelt snavset i krogene. Det ville have været dejligt med en elkedel.
Stayed 2 nights in Aug 2025

6/10 Okay

Helmut, Clarksville

Traveled with partner
Disliked: Cleanliness, amenities
Didn’t take breakfast since outside (there are many cafes nearby) was way cheaper. It was not made clear that room service had to be explicitly requested
Stayed 2 nights in Jul 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room with a nice view over the river. Parked at the nearby parking house (500 m) for 11 € (24h) Had breakfast on the other side of the river at ‘Annas Café’. Very cosy place, good food and friendly service, and much cheaper than at the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Grit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super Hotel, super freundliches Personal

Die Klimaanlage war ausgefallen und unser Zimmer hatte eine Raumtemperatur von 28*C. Man erklärte uns, dass das fehlende Bauteil fehle und nur schwer beschaffbar ist. Ohne große Diskussion hat man uns als Ausgleich ein kostenfreies Getränk an der Bar angeboten. Das fanden wir korrekt und respektvoll. Überhaupt waren alle Mitarbeiterinnen und Mitarbeiter an der Rezeption sehr sehr freundlich. Da fühlte man sich wirklich als Gast und herzlich willkommen.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrik

Liked: Staff & service, property conditions & facilities, room comfort

Couples vacation

Perfect location, very nice room, great breakfast, friendly staff, and to top it off free minibar.
Stayed 1 night in Jun 2025

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025