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Hotel Diana

2.0 star property
Hot springs Lucca hotel connected to a rail/subway station, a quick walk to Piazza Napoleone

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Photo gallery for Hotel Diana

Reception
1 bedroom, individually decorated, desk, blackout drapes
Shower, free toiletries, hair dryer, bidet
Bicycling
Daily buffet breakfast (EUR 10 per person)

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Pet friendly

Explore the area

Map
Via della Dogana 9, Lucca, LU, 55100
  • Piazza Napoleone
    ‪3 min walk‬
  • Guinigi Tower
    ‪6 min walk‬
  • Piazza dell'Anfiteatro
    ‪8 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

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Room options

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  • 1 Double Bed OR 2 Twin Beds

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Triple Room | 1 bedroom, individually decorated, desk, blackout drapes

Triple Room

  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel Diana is within a 5-minute walk of Piazza Napoleone and within 15 minutes of other popular attractions like Guinigi Tower. This 9-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services. Centrally located in Lucca, the hotel is connected to a rail/subway station and also a short walk from Puccini Museum and Piazza dell'Anfiteatro.

What's nearby

  • Walls of Lucca - 1 min walk - 0.0 miles
  • Cathedral of St Martin - 2 min walk - 0.1 miles
  • Piazza Napoleone - 3 min walk - 0.2 miles
  • Guinigi Tower - 6 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 7 min walk
  • Galileo Galilei Airport (PSA) - 36 min drive

Restaurants

  • ‪Pasticceria Pinelli - ‬4 min walk
  • ‪Old City Bar - ‬3 min walk
  • ‪In Pasta - cibo e convivio - ‬3 min walk
  • ‪Pizzeria Fuori di Piazza - ‬4 min walk
  • ‪Luccalibri Libreria - Caffè Letterario - ‬6 min walk

About this property

Hotel Diana

Hot springs Lucca hotel connected to a rail/subway station, a quick walk to Piazza Napoleone
At Hotel Diana, guests have access to free WiFi in public areas, a computer station, and express check-in. If you drive, self parking is EUR 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 80 per vehicle roundtrip. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include express check-out, free newspapers, and laundry facilities.
22-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. In-room massages are available, and other amenities include free local calls and desks. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 10 per accommodation, per stay
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per day
  • Cribs/infant beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 80 (roundtrip)
  • Self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 01910090461
This property accepts major credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-8:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number IT046017A14C6CZ9Q3

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • Tax ID number is 01910090461.
  • This property accepts major credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Hotel Diana.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Frequently asked questions

Is free cancellation available at Hotel Diana?

Hotel Diana provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Diana?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Diana on Aug 13, 2025 start from $82.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Diana?

This hotel is situated in Lucca Historical Center, just steps from Walls of Lucca and Cathedral of St Martin, and within a short walk of Piazza Napoleone. You'll also find Church of San Michele in Foro and Guinigi Tower less than a mile away.

Is there parking available at Hotel Diana?

Yes, parking is offered for EUR 20 per night with in/out privileges.

Does Hotel Diana include a casino?

No, Hotel Diana doesn't have a casino.

Will I find an indoor pool at Hotel Diana?

No, there is no indoor pool at this hotel.

Is Hotel Diana good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and private dining.

Does Hotel Diana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Diana have a restaurant that serves breakfast?

Hotel Diana offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Diana allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Diana for a fee of EUR 10 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Diana?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Diana?

The closest major airport to Hotel Diana is Galileo Galilei Airport (PSA), which is 22.2 mi away (36 minutes by car).

Can I book a room with a balcony at Hotel Diana?

No, there aren't any guestrooms with balconies at Hotel Diana.

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 213 reviews
Rating 8 - Good. 64 out of 213 reviews
Rating 6 - Okay. 21 out of 213 reviews
Rating 4 - Poor. 4 out of 213 reviews
Rating 2 - Terrible. 1 out of 213 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.
Stayed 6 nights in Apr 2025

6/10 Okay

Daniel

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quality for price. Great also the private parking at E20
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Stayed 1 night in Jan 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
good location to inner city and train
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of charm. It is close to many visitor attractions in a quiet side street. It relates back to it's foundation as a hotel in the 1950s with atractive travel posters.the rooms are spacious with modern shower room and toilets. Ther is adequate storage for a short stay and a large comfortable bed. The reception is in another building one street away which is of historical significance to lovers of classical guitar and cello music. It is where Luigi Boccerini lived and worked.
Stayed 3 nights in Sep 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aubergo Diana - great location!

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience, nice reception,clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

carmen, kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff, great location
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best hotels in Lucca!

The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Matthew, Totnes

Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Stayed 2 nights in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice staff.

Great location midway between station and Duomo. Very clean plus helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Flora

Liked: Cleanliness, staff & service

Simple hotel

Simple hotel, nice people but rooms are not well insulated, it was super noisy.
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Stayed 1 night in Sep 2023

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Stayed 4 nights in Aug 2023