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Upemba Hôtel

4.5 star property
Beaux Arts hotel with 2 restaurants and a full-service spa

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Photo gallery for Upemba Hôtel

Reception
Single Room | Egyptian cotton sheets, premium bedding, down comforters
Exterior
Restaurant
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
34 Av. Mwepu, Lubumbashi, Haut-Katanga
  • Place, Lubumbashi Zoological Park
    ‪10 min walk‬
  • Place, Musée National de Lubumbashi
    ‪3 min drive‬
  • Place, Lubumbashi Golf Club
    ‪6 min drive‬
  • Airport, Lubumbashi (FBM-Lubumbashi Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Family Double or Twin Room

  • 75 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, down comforters

Economy Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room

  • 54 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Luxury Double Room

Luxury Double Room | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Luxury Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lubumbashi

Located within a mile (2 km) of Lubumbashi Zoological Park, Upemba Hôtel is within 2 miles (3 km) of Musée National de Lubumbashi. This 4.5-star hotel has 80 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Lubumbashi Zoological Park - 10 min walk - 0.6 miles
  • Musée National de Lubumbashi - 3 min drive - 1.2 miles
  • University of Lubumbashi - 4 min drive - 3.1 miles
  • Lubumbashi Golf Club - 6 min drive - 3.4 miles
  • Frederic Kibassa Maliba Stadium - 6 min drive - 3.4 miles

Restaurants

  • ‪Restaurant La Francoise - ‬4 min walk
  • ‪Hotel Planet Hollybum - ‬3 min drive
  • ‪Lk Lounge - ‬6 min drive
  • ‪La Bonne Table - ‬6 min drive
  • ‪Xpression Bar Restaurant - ‬4 min drive

About this property

Upemba Hôtel

Beaux Arts hotel with 2 restaurants and a full-service spa
At Upemba Hôtel, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free valet parking, as well as a free shuttle from the airport to the hotel (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and bathrobes, and Select Comfort beds with Egyptian cotton sheets and down comforters ensure a restful night. Balconies, coffee makers, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Beaux Arts architecture
  • Built in 2015
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime

Check-out

Check-out before 6:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 6:00 AM—-anytime
  • Check-out: 6:00 AM
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Upemba Hôtel Hotel
Upemba Hôtel Lubumbashi
Upemba Hôtel Hotel Lubumbashi

Frequently asked questions

Is free cancellation available at Upemba Hôtel?

Upemba Hôtel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see close to Upemba Hôtel?

This hotel is located in Lubumbashi within a short 16-minute walk of Lubumbashi Zoological Park. You'll also find Lubumbashi Golf Club and Frederic Kibassa Maliba Stadium within a short drive.

Is parking available on site at Upemba Hôtel?

Yes, secured valet parking is offered for free at the hotel.

Is there a spa available at Upemba Hôtel?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Upemba Hôtel feature a casino?

No, Upemba Hôtel doesn't have a casino.

Is there an indoor pool at Upemba Hôtel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What do couples enjoy most about Upemba Hôtel?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as an outdoor pool.

Are there hot tubs at Upemba Hôtel?

No, there isn't a spa tub at this hotel.

Does Upemba Hôtel feature a restaurant that includes a breakfast menu?

Yes, Upemba Hôtel has 2 restaurants, and serves free continental breakfast each morning.

Does Upemba Hôtel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Upemba Hôtel.

Are there connecting rooms at Upemba Hôtel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Upemba Hôtel?

Yes, every guestroom at Upemba Hôtel comes with a balcony with some featuring city views.

Does Upemba Hôtel have a wedding venue?

There are wedding services available at Upemba Hôtel if that's in your vacation plans.

Upemba Hôtel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Pascal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It took them 2 hours to check us in after a 22 hours flight, and telling us to pay extra because the price we booked with online was not accurate according to the receptionist the room was full of dust everywhere, the shower door wasn't working properly, and they are cockroach in the room, wifi was not working properly at all. I won't recommend this place to anyone. While booking it says it includes one way from the airport to the hotel or from the hotel to the airport. But they are not respecting what they said and accomplished them. They don't do proper maintenance at all
Stayed 17 nights in Aug 2025

6/10 Okay

Benny

Liked: Staff & service
I din’t like they policy about the free transportation (shuttle) they charge $30 to take their customers to the airport, but on Expedia the shuttle is free.
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything promised, I got it on time. The room service was excellent and quick.
Stayed 15 nights in Nov 2024

4/10 Poor

Gianni

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The credit card using is limited
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Room had a lot of cockroaches
Stayed 14 nights in Apr 2024

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impression

It’s a good Hotel 🏨 and the most important thing that I appreciate is that the people a friendly
Stayed 2 nights in Dec 2022

4/10 Poor

Francis

Stayed 4 nights in Apr 2025

10/10 Excellent

François

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Hôtel bien situé, recommandé par l'ami congolais qui m'avait invité.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jean vicky

Stayed 3 nights in Nov 2024

10/10 Excellent

arnold

Stayed 2 nights in Nov 2024

10/10 Excellent

Fallone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

Ghislain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable et personnel attentionné
Stayed 7 nights in Nov 2024

6/10 Okay

Basile

Business traveler
Liked: Cleanliness, staff & service

C'est OK

Il y a eu quelques problèmes avec la climatisation, l'électricité. Cependant le staff a assez vite réagit et m'a mis dans une autre chambre.
Stayed 3 nights in Mar 2024

6/10 Okay

El Hadji Malick

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilettes avec une mauvaise odeur. Tâches. Wifi pas opérationnelle
Stayed 2 nights in Jun 2022