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View all photos for Classic Double Room, 1 Double Bed, Lake View

Classic Double Room, 1 Double Bed, Lake View | 1 bedroom, in-room safe, soundproofing, free cribs/infant beds

Classic Double Room, 1 Double Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Garden View

Classic Room, 2 Twin Beds, Garden View | 1 bedroom, in-room safe, soundproofing, free cribs/infant beds

Classic Room, 2 Twin Beds, Garden View

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Queen Bed, Lake View

Deluxe Suite, 1 Queen Bed, Lake View | 1 bedroom, in-room safe, soundproofing, free cribs/infant beds

Deluxe Suite, 1 Queen Bed, Lake View

  • 753 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | 1 bedroom, in-room safe, soundproofing, free cribs/infant beds

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lubumbashi

Located within a mile (2 km) of Lubumbashi Golf Club, Hotel Pullman Lubumbashi Grand Karavia is within 3 miles (5 km) of Lubumbashi Zoological Park. This 5-star hotel has 197 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lubumbashi Golf Club - 2 min drive - 1.0 mile
  • Lubumbashi Zoological Park - 4 min drive - 2.2 miles
  • Musée National de Lubumbashi - 4 min drive - 2.2 miles
  • University of Lubumbashi - 7 min drive - 3.6 miles
  • Frederic Kibassa Maliba Stadium - 11 min drive - 6.0 miles

Restaurants

  • ‪Restaurant La Francoise - ‬6 min drive
  • ‪Hotel Planet Hollybum - ‬5 min drive
  • ‪Arche De Noé - ‬13 min drive
  • ‪Lk Lounge - ‬16 min walk
  • ‪Xpression Bar Restaurant - ‬16 min walk

About this property

Hotel Pullman Lubumbashi Grand Karavia

Luxury hotel with bars and spa services
Guests of Hotel Pullman Lubumbashi Grand Karavia enjoy an outdoor pool, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a business center, a computer station, and express check-in.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and wardrobes or closets are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CDF 87,500 for adults and CDF 43,750 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HABANA
  • La Bonne Table
  • POOL BAR

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (51 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CDF 87500 for adults and CDF 43750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3 PM—-11:30 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Property is also known as

Grand Karavia Hotel Lubumbashi
Grand Karavia Lubumbashi
Karavia
Pullman Lubumbashi Karavia
Hotel Pullman Lubumbashi Grand Karavia Hotel
Hotel Pullman Lubumbashi Grand Karavia Lubumbashi
Hotel Pullman Lubumbashi Grand Karavia Hotel Lubumbashi

Frequently asked questions

Are free cancellation options available at Hotel Pullman Lubumbashi Grand Karavia?

Hotel Pullman Lubumbashi Grand Karavia offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do close to Hotel Pullman Lubumbashi Grand Karavia?

This hotel is located in Lubumbashi within a short 17-minute walk of Lubumbashi Golf Club. You'll also find Lubumbashi Zoological Park and Musée National de Lubumbashi within a short drive.

Will I be able to park at Hotel Pullman Lubumbashi Grand Karavia?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Pullman Lubumbashi Grand Karavia?

Spa services at the hotel include hot stone massages, mani/pedis, and facials.

Does Hotel Pullman Lubumbashi Grand Karavia have a casino at the property?

No, Hotel Pullman Lubumbashi Grand Karavia doesn't have a casino.

Will I find an indoor pool at Hotel Pullman Lubumbashi Grand Karavia?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Pullman Lubumbashi Grand Karavia?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Pullman Lubumbashi Grand Karavia?

No, there isn't a spa tub at this hotel.

Does Hotel Pullman Lubumbashi Grand Karavia have a restaurant that serves breakfast?

Yes, Hotel Pullman Lubumbashi Grand Karavia serves buffet breakfast for a surcharge each morning at La Bonne Table.

Will Hotel Pullman Lubumbashi Grand Karavia allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Pullman Lubumbashi Grand Karavia.

Are there connecting rooms at Hotel Pullman Lubumbashi Grand Karavia?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Pullman Lubumbashi Grand Karavia?

No, you won't find guestrooms with balconies at Hotel Pullman Lubumbashi Grand Karavia.

Does Hotel Pullman Lubumbashi Grand Karavia have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Pullman Lubumbashi Grand Karavia.

Hotel Pullman Lubumbashi Grand Karavia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 76 reviews
Rating 8 - Good. 41 out of 76 reviews
Rating 6 - Okay. 8 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 6 out of 76 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

MUBIAYI

Stayed 1 night in May 2025

8/10 Good

Fabrice Mansoni

Liked: Cleanliness
The lift was not worn for a few days
Stayed 15 nights in May 2024

8/10 Good

Cyril

Business traveler
Liked: Staff & service, room comfort

Okay

It was okay
Stayed 5 nights in Oct 2023

8/10 Good

Kimberly

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
5 Star ONLY by DRC standards - this should be clear on the booking. Don’t say you’re in international hotel and then not adjust your star rating to reflect international standards. The AC in half the rooms we booked never cooled the room. The showers have broken tiles, shower drain covers, and mold. The staff are always friendly. The property is far off the road and the pool is beautiful, very deep, and very cold (refreshing). Guests are not discouraged from making rude remarks or gestures, which lessened considerably the enjoyable atmosphere. (I was properly and conservatively clothed.) The pool house showers are broken - there’s water but it sprays out of the top of the fixture, not from the shower head. There are no pool towels. And when there’s a function, it’s pretty loud and guests smoke everywhere outside rather then a specific area. On my send stay, the AC worked well, but the first stay was rough. The food buffets… breakfast. The egg station is the only food served hot. They’re are about 20 other dishes that should be warm, but we’re always cold. The lunch and dinner buffets were plentiful but you must love over cooked meats. Ordering off the menu was better, and all options are VERY expensive for what you get. Very expensive for most areas of the world, crazy for the DRC. It’s not safe to leave the property so come prepare to stay if you don’t have a local private vehicle, driver, and security. 3-1/2 stars at best
Stayed 7 nights in Aug 2023

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman was excellent.
Stayed 1 night in Aug 2023

8/10 Good

Xiaoyang

Stayed 2 nights in Jul 2023

6/10 Okay

Badarudeen

Business traveler
Room was not safe. And locking system failed Shifted to another room.
Stayed 3 nights in Jun 2023

10/10 Excellent

Pierre Cheelton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Craig

Liked: Amenities
Disliked: Staff & service

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The electronic system needs to be improved, the room card, sometimes work, sometimes it doesn’t I was going back and forth to the reception to get it reactivated, the same thing with the elevator, the card doesn’t always work. Please let the customer know if they book online, if it’s a classic booking, they won’t have a fridge in their room! Luckily I was moved to a room with a fridge after I complain! Thumbs up for that! Overall I enjoyed my stay and the buffet is great
Stayed 3 nights in Aug 2022

10/10 Excellent

Matala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and organized.
Stayed 5 nights in Jul 2022

8/10 Good

Coenie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid base and springboard to engage Lubumbashi

The rooms are tidy and clean and the people are friendly. If you do not speak French you might find it difficult to order room service. Food is good but with limited variety. WiFi works well but drops frequently and one needs to reconnect. It is a solid base to use and a springboard to engage the city of Libumbashi commercially.
Pullman Front View
Stayed 4 nights in Feb 2022

4/10 Poor

Bisanga

Disliked: Amenities, property conditions & facilities
The service need to be improved . Staffs are poorly trained and forget a lot of order at the restaurant . The overall experience from check in to restaurant was average and at best a 1 or 2 stars service
Stayed 5 nights in Sep 2021

8/10 Good

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business trip

Everything was fine and clean
Stayed 1 night in Sep 2021

8/10 Good

Matala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated at an excellent location. They are trying their best to keep the place clean and net. The food was great. However, there are issues that needs to be taken seriously such as people smoking beyond the designated smoking area (rooms, buisness area, etc). Some staff are rude and not welcoming.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Jul 2021

8/10 Good

Coenie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service - great food

The rooms are clean, the service professional and the food of a very high standard. At a rate of 150 USD per night it is somewhat pricy for what you get. It is safe and secure and certainly I will stay there in future.
Stayed 2 nights in Jun 2021

8/10 Good

Coenie

Business traveler
Liked: Cleanliness, staff & service, room comfort

Friendly and helpful staff.

At a cost of 150- 200 USD/ night the hotel can certainly be upgraded. The staff is friendly and accommodating and the quality of the food is truly great! Amenities are expensive.
Stayed 4 nights in Jun 2021

6/10 Okay

Coenie

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, amenities
Absolute appalling service in the dining and bar areas. Never have I had had such bad cooked fish and chips. No salt and pepper on the table. Tomato and Mozzarella cheese salad was served with gouda. I booked a double room for 2 people and had only 2 flat pillows and 1 set of towels. No TV service and the WiFi was non-existing.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was pleasant
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel overall is fine, the check-in and check-out process is a bit slow but otherwise the staff is friendly and helpful
Stayed 1 night in Feb 2020

6/10 Okay

Tolu

Business traveler
Disliked: Cleanliness
Stayed 6 nights in Aug 2019

6/10 Okay

JHW

Liked: Cleanliness, staff & service
Hotel is very noisy. Night club downstairs so guests come back to rooms early hours of the morning making noise in the passage and fighting in rooms
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

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