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Best Western The Hatfield Hotel

3.5 star property
Hotel in Lowestoft with a 24-hour front desk and a restaurant

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Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner
Outdoor wedding area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • Place, South Beach
    ‪3 min walk‬
  • Place, Lowestoft Harbour
    ‪5 min drive‬
  • Place, Pleasurewood Hills
    ‪8 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 767 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Lowestoft

Best Western The Hatfield Hotel places you next to South Beach and within a 10-minute walk of Hollywood Cinema. This 3.5-star hotel has 33 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • South Beach - 3 min walk - 0.2 miles
  • Hollywood Cinema - 4 min walk - 0.3 miles
  • The Marina Theatre - 16 min walk - 0.9 miles
  • Lowestoft Harbour - 5 min drive - 2.3 miles
  • Pleasurewood Hills - 8 min drive - 3.5 miles

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪The Plough & Sail - ‬4 min walk
  • ‪Spring Tide - ‬6 min walk
  • ‪East Point Pavilion - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪The Harbour Inn - ‬6 min walk

About this property

Best Western The Hatfield Hotel

Hotel in Lowestoft with a 24-hour front desk and a restaurant
Guests of Best Western The Hatfield Hotel enjoy access to free WiFi in public areas, a business center, and a meeting room. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, free newspapers, and a terrace.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Frequently asked questions

What is there to do close to Best Western The Hatfield Hotel?

This hotel in Lowestoft is within a 10-minute walk of South Beach and Hollywood Cinema. You'll also find The Marina Theatre and Merchant House Gallery less than a mile away.

Is there parking available at Best Western The Hatfield Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western The Hatfield Hotel feature a casino on the premises?

No, Best Western The Hatfield Hotel doesn't have a casino.

Will I find an indoor pool at Best Western The Hatfield Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western The Hatfield Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a turndown service as well as a bar.

Are there hot tubs at Best Western The Hatfield Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western The Hatfield Hotel have a restaurant that serves breakfast?

Yes, Best Western The Hatfield Hotel serves a full breakfast for a surcharge each morning at LT1 Fish and Chips & More.

Will Best Western The Hatfield Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western The Hatfield Hotel though service animals are welcome.

Does Best Western The Hatfield Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western The Hatfield Hotel?

The closest major airport to Best Western The Hatfield Hotel is Norwich (NWI-Norwich Intl.), which is about 24.1 mi away.

Are there rooms with balconies at Best Western The Hatfield Hotel?

No, you won't find guestrooms with balconies at Best Western The Hatfield Hotel.

Reviews

Best Western The Hatfield Hotel Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 190 out of 463 reviews
Rating 8 - Good. 173 out of 463 reviews
Rating 6 - Okay. 67 out of 463 reviews
Rating 4 - Poor. 20 out of 463 reviews
Rating 2 - Terrible. 13 out of 463 reviews

Reviews

8/10 Good

Elaine

Liked: Cleanliness, staff & service
I liked the friendliness of the staff, the room was a nice size, but the bed was a bit old. I would have liked a few more food options on the menu The shower over the bath was unusable for me as the side was to tall and there was no handrail Even though there was a lift we still had to cope with to many stairs for myself and my husband The hot water was far to hot, care homes, schools and other public places sould be around 44%C
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel generally down at heel. Staff super stressed and too few. Check in experience not great; agreeing one hour extra to check out seemed to stress out receptionist (who was also serving at the bar). Lift out of service during big wedding reception; food pretty bad. Altogether needs some focused attention/
Stayed 1 night in Aug 2025

8/10 Good

Richard, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and helpful staff
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Night out with the Boys

Arrived at 2:30 pm and couldn’t check in due to no rooms available (a bit disappointed as I needed to get changed before meeting the boys at 3:00 pm. Managed to get a car parking spot which was good, as limited parking. Hotel clean same as my room which was quite basic but had a good shower.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort

Dated, but I will be back…..

So, not the most modern hotel in the world and quite frankly, it is overdue a refurb but that should not put you off staying. The Team are extremely welcoming, the rooms are clean and daily housekeeping cannot be faulted. Breakfast choice is good and I enjoyed what was put in front of me. I have stayed elsewhere in Lowestoft and paid more for the privilege however I will return to the Hatfield because of the friendly Team and the seafront location.
Stayed 2 nights in Jul 2025

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

LEWIS

Stayed 1 night in Jul 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointment

Room shabby and cramped and airless, creaking floorboards including corridor so bed shook whenever someone passed by. Disappointing. But breakfast excellent and I commend the lady who managed the breakfast restaurant, very friendly and efficient.
Stayed 5 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Great location, amazing staff, ok rooms.

Staff were absolutely amazing but the rooms were not able to cope with the exceptional temperatures.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Great.
Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing break

Throughly enjoyed our stay at the Hatfield, very friendly staff, the hotel is right on the sea front.. good for walking in either direction .
Beneath the pier
View from our window at dusk
Stayed 1 night in Jul 2025

2/10 Terrible

Mohan

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Reception area needs a make over

Used to stay at the Hatfied on a regular basis but this is the first visit for about 20 years. The entrance/reception area has not changed at all and on first appearances seems really neglected and off putting. But once in the hotel other areas are better; bar/ outside terrace, rooms were fine & clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Staff & service, amenities
Everything was satisfactory
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant. Friendly staff, nice views and lovely breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st room I checked onto was the size of a student dogs. Poor quality throughout and not worth the money. Reception changed the room, and whilst better was equally rum down. Could feel the springs in the bed which made for a rough night's sleep. Room was also extremely hot. Has the chicken gyro at dinner and sent it back, chicken was not cooked through. Overall the place is on dire need of an upgrade. I travel regularly and base my choice on the reviews, this place does not deserve anything near what is stated.
Stayed 1 night in Jun 2025

6/10 Okay

Helen

We love Lowestoft. 😊

We stayed in a sea view room which had a lovely view of the sea, unfortunately because the temperature reached 28%c the room was very warm even with the windows open, so it really spoiled our stay here. We didn’t eat in the restaurant but the food looked good. .
Stayed 2 nights in Jun 2025

6/10 Okay

Graham Hinton

The hotel is in a wonderful location. The room was ok if dated and the bed wasn’t comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Fiona

Traveled with family
Disliked: Property conditions & facilities
Decor is dated. Hotel reception service is good. Restaurant manager is lacking customer service skills and stood watching his staff run off their feet.
Stayed 2 nights in May 2025

6/10 Okay

Malcolm

Traveled with family
Liked: Cleanliness

Tired

Very basic l, tired decor and threadbare carpet. Restaurant manager was reluctant to help his staff at a very busy breakfast. The dirty dishes left on the table until we left
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright rooms with en-suite. Beds are very comfortable and the linens are soft.
Stayed 1 night in May 2025

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