Hotels in Lopes

"The staff were sweet and the restaurant was great. However there is a general lack of maintenance . Wasn’t just us, on speaking to other guests they all had issues with their rooms. We had three rooms 1) First room had a leak in the roof- occasionally. Probably when upstairs was showering 2) Second room -Electricity kept tripping and needed to be continually requested to switch back on 3) third room had an underground leak which FLOODED the entire room. Twice! Eventually after 2 nights of camping in other peoples rooms, we were Offered another room. Upstairs, no self catering, no apology or refund. It’s unfortunate because otherwise it’s a great place to stay. However we will not be going back "

"Ocean is 30 min walk away, Location as indicated is wrong… Hotels.com is unwilling to fix the issue, I suppose it gets them bookings. Please check on Google maps confirming the location before booking. Hope this helps. "

"The booking I had requested to be changed to 31 December was booked for 31 January and we had no accommodation for the evening of the 31 December. This I discovered when I informed the person who works for or owns the lodge on the 31st of December that we would see him that evening. I am still waiting for my refund as he then informed us he is fully booked so can no longer assist us. He also said it was my responsibility to check the invoice to make sure he had put the correct date on it even though in my message to him I clearly stated the 31st December."