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The Westin London City

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Photo gallery for The Westin London City

A modern lounge with a fireplace, comfortable seating, and large windows offering a city view.
Creator video
View from property
A rooftop dining area with a table set for four, surrounded by potted plants and a view of the Capitol building.
A modern lobby with a city view, featuring sofas, round tables, and large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
60 Upper Thames Street, London, England
  • Place, Financial District
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, St. Paul's Cathedral
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a seating area, and a view of the outside.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a table, and a view of the city.

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a small table, and a bookshelf.

Signature Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Signature Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a chair, and a desk.

Signature Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the city.

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Luxury Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Duplex, 1 Bedroom (View)

A modern hotel room with a large bed, a TV mounted on the wall, and a view of a cityscape.

Duplex, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, City View

A modern bedroom with a bed, bedside table, and a circular rug.

Executive Suite, 1 Bedroom, City View

  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 3 Bedrooms, River View (The Cadogan Residence, View)

A hotel room with a large bed, a desk with a chair, a TV, and a wooden wardrobe.

Room, 3 Bedrooms, River View (The Cadogan Residence, View)

  • River view
  • 1770 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

A hotel room with a large bed, a desk with a chair, a TV, and a wooden wardrobe.

Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

  • River view
  • 1770 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Westin London City is within a mile (2 km) of popular sights such as Tower of London and Tower Bridge. This 226-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour gym. It's connected to the convention center in central London and also close to London Eye and Trafalgar Square.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • River Thames - 1 min walk - 0.1 miles
  • St. Paul's Cathedral - 6 min walk - 0.4 miles
  • London Bridge - 12 min walk - 0.7 miles
  • Tower of London - 16 min walk - 0.9 miles

Getting around

  • Mansion House Underground Station - 4 min walk
  • London Cannon Street Station - 5 min walk
  • London City Airport (LCY) - 37 min drive

Restaurants

  • ‪Rosslyn Coffee - ‬5 min walk
  • ‪Host - ‬5 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Shake Shack Mansion House - ‬5 min walk
  • ‪Ye Olde Watling - ‬6 min walk

About this property

The Westin London City

Guests of The Westin London City enjoy a full-service spa, an indoor pool, and a 24-hour gym. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include tablet computers, sitting areas, and espresso makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Jul 26 - Jul 27
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 32 per day)
  • Onsite parking available only on request

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hithe + Seek
  • Mosaic

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 7 meeting rooms
  • Computer station

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 32 per day (984 ft away)
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

The Westin London City Hotel
The Westin London City London
The Westin London City Hotel London

Frequently asked questions

Is free cancellation available at The Westin London City?

The Westin London City offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin London City?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at The Westin London City on Jul 31, 2026 start from $407, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Westin London City?

This hotel is situated in London City Centre, just steps from River Thames, and within a 10-minute walk of St. Paul's Cathedral and London Bridge. You'll also find The Shard and Tower of London less than a mile away.

Is there parking available at The Westin London City?

Yes, though parking is available on request.

Is there a spa available at The Westin London City?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, and aromatherapy.

Are there luxury amenities available at The Westin London City?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and in-room massages at this hotel.

Does The Westin London City include a casino on the premises?

No, The Westin London City doesn't have a casino.

Will I find an indoor pool at The Westin London City?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at The Westin London City?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an indoor pool.

Does The Westin London City have a hot tub?

No, but this hotel does have a sauna.

Does The Westin London City have a restaurant that serves breakfast?

Yes, The Westin London City serves an English breakfast for a surcharge each morning at Hithe + Seek.

Will The Westin London City allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Westin London City for a fee of GBP 50 per pet, per night. The property also provides food and water bowls.

Does The Westin London City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Westin London City?

The closest major airport to The Westin London City is London City Airport (LCY), which is 8.9 mi away (37 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.6 mi away (66-minute drive).

Are there rooms with balconies at The Westin London City?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Does The Westin London City host weddings?

There are wedding services available at The Westin London City if that's in your vacation plans.

The Westin London City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 292 out of 375 reviews
Rating 8 - Good. 49 out of 375 reviews
Rating 6 - Okay. 21 out of 375 reviews
Rating 4 - Poor. 5 out of 375 reviews
Rating 2 - Terrible. 8 out of 375 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

chloe annabel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay Facilities great and well maintained
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Great location, good facilities, friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, hospitable staff & excellent accommodations.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Samirah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean modern hotel in a perfect location for everything you need.. I got a 90 massage with Lina in the heavenly spa located in the hotel and it was the best thing ever! Myself and my partner will be booking another weekend spa break here very soon! Wonderful place!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jack

Liked: Amenities
Staff and brekfast was nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldnt have been more helpful. Fabulouds modern hotel. Great location for city center. Amazingly confortable beds. Would highly recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities and masseuse. Staff were very friendly and helpful with any extra requests made. Would have appreciated a wider selection of hot food in the breakfast buffet. Overall great stay, would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great property.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christos

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Aesthetics, amenities, restaurant, personnel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay. I will return there shortly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great great great place to stay. Highly recommended.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Amir

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful and the staff was superb! Special shoutout to Stalin, who went above and beyond to make sure we were comfortable and made our stay memorable after a rough start. We appreciate him! The Club access was a plus.
Omelette station at the restaurant was a great treat
Stayed 3 nights in Jan 2026
Verified

8/10 Good

John Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Room was good ! Coffee lounge machine was broken for 2 days
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Youme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very good the hotel was clean and staff were very friendly,
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa excellent location great service really friendly staff it was the perfect choice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The staff were really great to us, especially the person who checked us in and helped us several times, Dominiciale ? (Italian from Rome). The door staff + also especially the Concierge were very helpful with tips.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

LANCE

Very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay — spotless room, friendly staff, and excellent service. Spa was relaxing an
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

bobbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Krisjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place mostly for adults. They had great activitiea for kids as well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Great property and very attentive staff.
Stayed 3 nights in Nov 2024