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Raffles London at The OWO

5.0 star property

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Premium bedding, down comforters, memory foam beds, minibar
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Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
57 Whitehall, London, England, SW1A 2BX
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Place, Big Ben
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

10.0 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, down comforters, memory foam beds, minibar

Suite, Corner

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down comforters, memory foam beds, minibar

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Ministerial)

Premium bedding, down comforters, memory foam beds, minibar

Suite (Ministerial)

  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Westminister)

Suite (Westminister) | Premium bedding, down comforters, memory foam beds, minibar

Suite (Westminister)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Executive Twin Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Twin

Junior Suite Twin | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite Twin

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, down comforters, memory foam beds, minibar

Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

London

Located in London City Centre, Raffles London at The OWO is within a 5-minute walk of popular attractions such as Trafalgar Square and Thames River. This 120-room, 5-star hotel has 9 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Trafalgar Square - 3 min walk - 0.2 miles
  • Thames River - 4 min walk - 0.3 miles
  • Leicester Square - 6 min walk - 0.4 miles
  • Big Ben - 8 min walk - 0.4 miles
  • Piccadilly Circus - 9 min walk - 0.5 miles

Getting around

  • Charing Cross Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 57 min drive

Restaurants

  • ‪The Clarence - ‬1 min walk
  • ‪Sherlock Holmes - ‬4 min walk
  • ‪The Tattershall Castle - ‬4 min walk
  • ‪Old Shades - ‬2 min walk
  • ‪50 Kalò Di Ciro Salvo - ‬4 min walk

About this property

Raffles London at The OWO

At Raffles London at The OWO, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is offered for GBP 70 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, laundry facilities, and wedding services.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. IPads, minibars, and electric kettles are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • 9 restaurants
  • Couples/private dining

Restaurants on site

  • Mauro Colacreco
  • Mauro's Table
  • Saison
  • The Drawing Room
  • The Guards Bar and Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Smooth flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPad

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 80.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Valet parking fee: GBP 70 per night
  • Rollaway bed fee: GBP 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT, and WeChat Pay
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT, and WeChat Pay.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)

Frequently asked questions

Are free cancellation options available at Raffles London at The OWO?

Raffles London at The OWO offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Raffles London at The OWO?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Raffles London at The OWO on Mar 30, 2026 start from $1,131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Raffles London at The OWO?

This hotel is situated in London City Centre within a 10-minute walk of Trafalgar Square, Big Ben, and Leicester Square. You'll also find Piccadilly Circus and London Eye less than a mile away.

Is there parking available at Raffles London at The OWO?

Yes, valet parking is offered for GBP 70 per night. Accessible parking and electric car charging are also available for guests.

Is a spa located at Raffles London at The OWO?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Raffles London at The OWO include a casino at the property?

No, Raffles London at The OWO doesn't have a casino.

Is there an indoor pool at Raffles London at The OWO?

Yes, this hotel has an indoor pool.

Is Raffles London at The OWO a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and 3 bars.

Are there hot tubs at Raffles London at The OWO?

No, but this hotel does have a steam room.

Does Raffles London at The OWO have a restaurant with a breakfast menu?

Yes, Raffles London at The OWO has 9 restaurants, and serves a full breakfast each morning for a surcharge.

Does Raffles London at The OWO allow pets to stay for free?

Yes, pets stay free at Raffles London at The OWO and the property also provides food and water bowls for pets.

Does Raffles London at The OWO have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Raffles London at The OWO?

The closest major airport to Raffles London at The OWO is London City Airport (LCY), which is 9.8 mi away (46 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.1 mi away (57-minute drive).

Are there rooms with balconies that I can book at Raffles London at The OWO?

Yes, some guestrooms at Raffles London at The OWO offer a furnished balcony.

Does Raffles London at The OWO host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Raffles London at The OWO.

Raffles London at The OWO Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 89 out of 95 reviews
Rating 8 - Good. 3 out of 95 reviews
Rating 6 - Okay. 1 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel G

Stayed 8 nights in Dec 2025

10/10 Excellent

Xiayang

Stayed 4 nights in Nov 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is ALWAYS amazing and wonderful everytime we stay here. The staff is warm and courteous. They know their guests by name and call them by it EVERYTIME they encounter them without prompts or computers. The rooms are beautiful and spacious with every amenity imaginable. This is our favorite hotel in the world.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful old building lovingly restored. Perfect room, very quiet. Amazing spa and pool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything worked as expected. Extra friendly staff, beautiful hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Klaus

Business traveler
Liked: Property conditions & facilities, room comfort
Overall the room did not meet our expectations. The room lacked a wauw effect. The amenities (slippers, toothbrush, comb etc.) did not match the general standard nor the pricepoint of the room. The bathrobes seemed in bad condition and washed too hard. Upon checkout we were presented with a discretionary service charge (in other words a tip for the staff). We have never experienced this before and to be honest it puts the guest in an akward and uncomfortable position. The pool area was exceptional, however the staff forgot to bring our coffee order. Although we ordered two similar coffees, one coffee was cold and mild and the other hot and strong. The amount of coffee in the cups was also not the same. We had dinner in The Drawing room, which is beautiful and cosy. The live music gave the atmosphere a boost too. Although the staff were very nice and friendly the service seemed a bit unorganized. We had the prawn cocktails as starters. The prawns were too chewy and the dish needed more salad to balance out the amount of dressing and prawns. The ass.manager Matthew was indeed friendly and very serviceminded. The venison dish was great as were the sides. Overall the staff is veey good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel with a great history. The difference between this hotel and other 5* hotels is the staff. They were all pleasant and helpful and really made you feel comfortable in your surroundings. The staff really are what makes this a great hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eduard

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility; steeped in history. Staff providing excellent service. Best 5* hotel in London.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel. The staff were incredible. Our room was lovely, large and clean. Everything about the hotel is exceptional. The Pool and gym are second to none in the world.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the Best Ever hotel you’ll stay in.

Everything about Raffles London is first class. We like luxury and without doubt this hotel beats every other hotel we’ve been too. Likewise Guerlain spa and treatments sensational. Our new go to stay when we travel to London.
Stayed 1 night in Sep 2025

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wonder if even heaven has better accommodations than the OWO. Fantastic property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, beautiful, historic building. Perfect location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

RODRIGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, Riverside

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Jul 2025

10/10 Excellent

Zeenat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jul 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025