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Pacific Hotel

3.0 star property
Hotel with a restaurant, a short walk to Hyde Park

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Photo gallery for Pacific Hotel

Lobby
Iron/ironing board, free WiFi
Front of property
Lobby lounge
Reception

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
108 Sussex Gardens, London, England, W2 1WA
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

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Room options

View all photos for Standard Double Room

Iron/ironing board, free WiFi

Standard Double Room

  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi

Standard Quadruple Room

  • 151 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Iron/ironing board, free WiFi

Standard Triple Room

  • 140 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi

Standard Twin Room

  • 120 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Iron/ironing board, free WiFi

Standard Single Room

  • 90 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

London

Located in London City Centre, Pacific Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 32-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Hyde Park - 8 min walk - 0.4 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Oxford Street - 3 min drive - 1.1 miles
  • Buckingham Palace - 5 min drive - 1.7 miles
  • Piccadilly Circus - 6 min drive - 1.9 miles

Getting around

  • Paddington Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Sawyers Arms - ‬3 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬4 min walk
  • ‪Mihbaj - ‬4 min walk
  • ‪It's All Greek to Me - ‬2 min walk

About this property

Pacific Hotel

Hotel with a restaurant, a short walk to Hyde Park
Guests of Pacific Hotel have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones are also available.

Languages

English

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Restaurant

Point A Hotel - Paddington

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
8.6 out of 10, Excellent, 1,409 reviews
$112 nightly
The price is $134
Aug 10 - Aug 11
Total includes taxes and fees
Point A Hotel - Paddington

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 6 for adults and GBP 6 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 6 for adults and GBP 6 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - SYS_Eviivo
This property accepts credit cards; cash is not accepted
  • Check-in: 1 PM—-midnight
  • Check-out: 10 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is SYS_Eviivo.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pacific Hotel London
Pacific London
Pacific Hotel Hotel
Pacific Hotel London
Pacific Hotel Hotel London

Frequently asked questions

Is free cancellation available at Pacific Hotel?

Pacific Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Pacific Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Baker Street less than a mile away.

Is there parking available at Pacific Hotel?

No, there isn't parking at this hotel.

Does Pacific Hotel include a casino?

No, Pacific Hotel doesn't have a casino.

Will I find an indoor pool at Pacific Hotel?

No, there is no indoor pool at this hotel.

Is Pacific Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and concierge services plus some guestrooms include city views.

Does Pacific Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pacific Hotel have a restaurant that serves breakfast?

Yes, Pacific Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Pacific Hotel allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel.

Are there connecting rooms at Pacific Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Pacific Hotel?

The closest major airport to Pacific Hotel is London City Airport (LCY), which is 12.6 mi away (52 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (42-minute drive).

Can I book a room with a balcony at Pacific Hotel?

No, there aren't any guestrooms with balconies at Pacific Hotel.

Pacific Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 47 out of 933 reviews
Rating 8 - Good. 193 out of 933 reviews
Rating 6 - Okay. 349 out of 933 reviews
Rating 4 - Poor. 223 out of 933 reviews
Rating 2 - Terrible. 121 out of 933 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Presentacion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating

Employee & Staff are nice & kind helpful
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel in the centre of London and close to all public transport. The staff were friendly and they provide a decent cooked breakfast. The only disappointing thing was my room wasn't cleaned before my arrival as the staff manning the reception had to run upstairs to my room to remove rubbish that was left over by the previous occupant. Otherwise it's a good hotel for an overnight stay.
Stayed 1 night in Oct 2019

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Stayed 3 nights in Oct 2019

4/10 Poor

Anne

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stairway handrail unsafe No lift Poor greeting as a guest
Stayed 1 night in Sep 2019

6/10 Okay

Ard Oskar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
have friendly stuff and a good location but need some attention for room cleaning and renewing bathroom
Stayed 6 nights in Aug 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs!!!

Most unprofessional and dirty hotel. The hotel first couldn't find my reservation. When they finally found my reservation I was given a room key to a room that was already occupied. The second room was also occupied by bed bugs. I then went back to the front counter and returned the key and asked for a refund. The front desk employee refused to refund my money.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uninhabitable

Group / family room with 3 beds x 2 nights 1st room substandard with massive dip in mattress & signs of improper cleaning. No shield over bath tub, no handtowels, bath mats. (These are not supplied, and when asked for additional towels, were told that none were available) Bathroom door handle fell off from inside, window is designed not to close. Solicitation and loud noise immediately outside hotel. Second room, after requesting to move appeared cleaner & at least had a shower cubicle albeit in an extremely confined space. Window closes and locks but solicitation and loud noise continued on 2nd night, immediately outside the hotel, in front of of the bedroom. Told reception and asked if i had said anything and told they cannot control what goes on in the street. We have now left, with bitemarks over our bodies from what seems to be an infestation of bedbegs. Breakfast is also poor with a choice of oily fried eggs, bacon & a small spoonful of beans. Toast tea, coffee & juice provided which is ok but more choice on food is needed, particularly at the rate they're asking for. I will not stay here again and neither would I recommend it. Hotels.com & other booking sites ought to examine whether this listing should be present on their sites.
Stayed 2 nights in Aug 2019

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

void this flea pit

Room was tired and scruffy which is sort of ok for the price but clearly their were other residents in the room. A day or two later it was clear I had a dozen or more insect bites.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, rooms basic but clean, breakfast more than substantial and staff very nice
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jul 2019

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff are nice and location is good. That’s about it everything else was a nightmare. Bathroom is really small which is not a big deal if only it is clean. They gave us used soap with hair on it. The toilet won’t flush properly. The carpet is dirty, the elevator is broken, the stairs is safety hazard. Worst of all the bed bugs, my daughters legs is full of bed bugs bite, I thought it from mosquitoes since we leave the window open cuz there’s no AC until we saw few bed bugs crawling on the sheets. We left in the morning right away. I will not go back or recommend this hotel to anyone
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Wifi worked okay. The rooms all had a window.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for everything. Staff friendly and helpful and good value for money
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very friendly staff, good breakfast. Rooms in need of refurbishment but overall good value for money.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Should note no AC in room 15. A good transit/econo hotel otherwise.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed twice (with only a day between the stays) and had a different room each time. The first was more spacious and quieter. A downside to both was the lack of cupboards. An electric kettle/jug was provided, but no tea, coffee or milk powder. Breakfast was good and served very quickly. The Paddington rail complex was only a few blocks away.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 14 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/ out, friendly staff, good location, good breakfast
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Good breakfast. Close to Paddington station
Stayed 1 night in May 2019