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Pacific Hotel

3.0 star property

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Photo gallery for Pacific Hotel

Lobby lounge
Bathroom shower
Exterior
Lobby
Staircase

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
108 Sussex Gardens, London, England, W2 1WA
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Iron/ironing board, free WiFi

Standard Single Room

  • City view
  • 90 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Iron/ironing board, free WiFi

Standard Double Room

  • City view
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Iron/ironing board, free WiFi

Standard Triple Room

  • City view
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi

Standard Quadruple Room

  • City view
  • 151 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Iron/ironing board, free WiFi

Standard Twin Room

  • City view
  • 120 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, Pacific Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 32-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • The Grosvenor Victoria Casino London - 4 min walk - 0.3 miles
  • Hyde Park - 7 min walk - 0.4 miles
  • Kensington Gardens - 7 min walk - 0.4 miles
  • Paddington Central - 9 min walk - 0.5 miles
  • Marble Arch - 14 min walk - 0.7 miles

Getting around

  • Paddington Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • London City Airport (LCY) - 52 min drive

Restaurants

  • ‪Blank Street Coffee - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬4 min walk
  • ‪The Monkey Puzzle - ‬2 min walk
  • ‪The Dickens Tavern - ‬3 min walk
  • ‪Sawyers Arms - ‬4 min walk

About this property

Pacific Hotel

Guests of Pacific Hotel have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones are also available.

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  • 24/7 front desk
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 6 for adults and GBP 6 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 6 for adults and GBP 6 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - SYS_Eviivo
This property accepts credit cards; cash is not accepted
  • Check-in: 1 PM—-midnight
  • Check-out: 10 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is SYS_Eviivo.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pacific Hotel London
Pacific London
Pacific Hotel Hotel
Pacific Hotel London
Pacific Hotel Hotel London

Frequently asked questions

Is free cancellation available at Pacific Hotel?

Pacific Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Pacific Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park, Kensington Gardens, and Paddington Central. You'll also find Marble Arch and Park Lane less than a mile away.

Is there parking available at Pacific Hotel?

No, there isn't parking at this hotel.

Does Pacific Hotel include a casino?

No, Pacific Hotel doesn't have a casino.

Will I find an indoor pool at Pacific Hotel?

No, there is no indoor pool at this hotel.

Is Pacific Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a city view and free WiFi.

Does Pacific Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pacific Hotel have a restaurant that serves breakfast?

Yes, Pacific Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Pacific Hotel allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel.

Does Pacific Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Pacific Hotel?

The closest major airport to Pacific Hotel is London City Airport (LCY), which is 12.6 mi away (52 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.8 mi away (42-minute drive).

Are there rooms with balconies at Pacific Hotel?

No, there aren't any guestrooms with balconies at Pacific Hotel.

Pacific Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 47 out of 933 reviews
Rating 8 - Good. 193 out of 933 reviews
Rating 6 - Okay. 349 out of 933 reviews
Rating 4 - Poor. 223 out of 933 reviews
Rating 2 - Terrible. 121 out of 933 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Sono stato in una camera singola, l' ascensore non era funzionanante e penso che sia l' unica pecca. Per il resto era abbastanza pulito, personale molto cortese e colazione buona. La camera era un po' piccola, ma comunque era specificato. Per quanto pagato lo consiglierei sicuramente.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Presentacion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating

Employee & Staff are nice & kind helpful
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel in the centre of London and close to all public transport. The staff were friendly and they provide a decent cooked breakfast. The only disappointing thing was my room wasn't cleaned before my arrival as the staff manning the reception had to run upstairs to my room to remove rubbish that was left over by the previous occupant. Otherwise it's a good hotel for an overnight stay.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt for pengene.

Vi er lige vendt hjem efter 3 dages ophold. Og var godt tilfreds med hotellet. Beliggenheden var perfekt 2 min til undergrunden :) Hotellet er slidt, men rengøringen, servicen er i top. Morgenmaden var simpel, men god. Æg, bacon, bønner, og toastbrød med smør og marmelade. Værelser af ældre datoer, men der var det, som man skulle bruge. Klædeskab, skrivebord, seng, natbord. Badeværelset var kæmpe stort, og med badekar. Meget venlig og hjælpsom personale. Alt i alt et godt ophold til billige penge :)
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pacific

Bra och renligt men dåligt tryck i duschen
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
La Qualità risulta in linea con il prezzo inferiore alla media
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Anne

Disliked: Staff & service, property conditions & facilities
Stairway handrail unsafe No lift Poor greeting as a guest
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
have friendly stuff and a good location but need some attention for room cleaning and renewing bathroom
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
De kamer was erg klein en het hotel is super gehorig. Het personeel was te alle tijde vriendelijk en behulpzaam. Helaas was de put In de badkamer verstopt, waardoor we tijdens het douchen moesten oppassen voor een overstroming. De deur openen en sluiten was ook een hele opgave, maar al met al hebben we het overleefd en voelden we ons veilig in Pacific hotel. De locatie was perfect!
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Maribel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel lejos de tener tres estrellas parece un hostal. La habitación necesita reforma con urgencia. No nos hicieron la cama en tres días solo extendían la colcha sin quitar las arrugas de la cama. Lo único bueno es su ubicación por tener el metro en la zona y el personal de recepción es amable. No hablan español.
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs!!!

Most unprofessional and dirty hotel. The hotel first couldn't find my reservation. When they finally found my reservation I was given a room key to a room that was already occupied. The second room was also occupied by bed bugs. I then went back to the front counter and returned the key and asked for a refund. The front desk employee refused to refund my money.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uninhabitable

Group / family room with 3 beds x 2 nights 1st room substandard with massive dip in mattress & signs of improper cleaning. No shield over bath tub, no handtowels, bath mats. (These are not supplied, and when asked for additional towels, were told that none were available) Bathroom door handle fell off from inside, window is designed not to close. Solicitation and loud noise immediately outside hotel. Second room, after requesting to move appeared cleaner & at least had a shower cubicle albeit in an extremely confined space. Window closes and locks but solicitation and loud noise continued on 2nd night, immediately outside the hotel, in front of of the bedroom. Told reception and asked if i had said anything and told they cannot control what goes on in the street. We have now left, with bitemarks over our bodies from what seems to be an infestation of bedbegs. Breakfast is also poor with a choice of oily fried eggs, bacon & a small spoonful of beans. Toast tea, coffee & juice provided which is ok but more choice on food is needed, particularly at the rate they're asking for. I will not stay here again and neither would I recommend it. Hotels.com & other booking sites ought to examine whether this listing should be present on their sites.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

If you’re looking for a cheap and relatively central place to stay in London, this is definitely the place! The room was perfect, and I have no complaints. The staff were also super friendly and nice.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, near Paddington tube station. Service was great, but the lift was out of order... My bedroom was on the third floor. 50 steps. Apart this little thing, the rest was great.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

void this flea pit

Room was tired and scruffy which is sort of ok for the price but clearly their were other residents in the room. A day or two later it was clear I had a dozen or more insect bites.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Tetyana

Disliked: Room comfort

Correct pour le prix est bien placé

Petit hôtel prix raisonnable Matelas horrible Petit déjeuner correct mais à l’heure !!!
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
Te klein bed Badkamer was te klein Je hoort het als er mensen boven aan het lopen zijn
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Good price and easy access in central London. But I couldn’t sleep by very strong bed bugs. It was nightmare, Bed bugs bites me all part of my bodies.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, rooms basic but clean, breakfast more than substantial and staff very nice
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff are nice and location is good. That’s about it everything else was a nightmare. Bathroom is really small which is not a big deal if only it is clean. They gave us used soap with hair on it. The toilet won’t flush properly. The carpet is dirty, the elevator is broken, the stairs is safety hazard. Worst of all the bed bugs, my daughters legs is full of bed bugs bite, I thought it from mosquitoes since we leave the window open cuz there’s no AC until we saw few bed bugs crawling on the sheets. We left in the morning right away. I will not go back or recommend this hotel to anyone
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Wifi worked okay. The rooms all had a window.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Susanne

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bra läge men oerhört nergånget hotell . Sängar som flytta på sig när man satt i dom , kändes som att man låg på fjärdarna från sängen , toalett som satt löst samt golv som också var löst . Vid fråga om det fanns något de kunde göra fick jag veta att fe skulle stängs ner om några månader
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambulanssit ajavat useaan otteeseen ohi koska sairaala on kadun päässä. Yöllä tosin eivät käyttäneet sireenejä lähellä. Teeveden keitin löytyi muttei mukeja, vain lasi. Olisin kaivannut huoneeseen myös tv käyttöohjeet ja jonkinlaisen hotellin oman info lehtisen. Sänky oli mukava ja tv kanavia monta. Suihkun lämmin vesi oli hyvin riittävä vaikka suihkun paine alempi kuin haluaisin.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

à éviter

Pour arriver à la chambre pour 4, il fallait prendre un escalier trés raide. La chambre n'est pas climatisée et donne sur une rue trés bruyante. Impossible de ne pas être réveillé toutes les heures. Propreté de la chambre à revoir, il y avait une bouteille de soda sous le lit quand on est arrivé. Problème de chasse aux toilettes, ils n'ont pas su réparer. Cabine de douche minuscule, impossible de se changer. Literie trés mauvaise, lit à ressort. Déjeuner très léger, thé ou café (imbuvable) et quelques toasts avec confiture. Ne réservez pas dans cet hôtel !
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situado, pero mediocres habitaciones

Inicialmente nos pusieron en una habitación que no era como habíamos reservado y en la que no se podían cerrar la ventana ni la puerta de acceso a un patio de luz. Nos quejamos y nos cambiaron a una habitación más acorde a nuestra reserva. Aun así, la puerta de la ducha estaba estropeada y no tenia ningún armario para poner la ropa, solo dos mesitas de noche. El desayuno estaba bien, y la localización del hotel es muy buena, con la estación de metro a 300m y paradas de bus casi en la puerta. Algunos ruidos por la noche debido al tráfico y ambulancias.
Stayed 4 nights in Jul 2019