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Comfotel PRPL

3.0 star property
Hotel in London, near Kensington High Street

Choose dates to view prices

Photo gallery for Comfotel PRPL

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Breakfast buffet
Interior entrance
Courtyard

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
33 Shepherd's Bush Road, London, England, W6 7lu
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

Arran House Hotel

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  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
7.2 out of 10, Good, 326 reviews
$64 nightly
The price is $77
Jan 11 - Jan 12, 2026
Total with taxes and fees
Arran House Hotel

About the neighborhood

London

Located in Hammersmith within a short walk of Westfield London Shopping Centre, Comfotel PRPL is within a mile (2 km) of other popular sights such as Kensington High Street. The 19 rooms at this 3-star hotel include coffee makers and flat-screen TVs.

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Olympia Events - 15 min walk - 0.8 miles
  • Eventim Apollo - 16 min walk - 0.9 miles

Getting around

  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Liz Cafe - ‬4 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk

About this property

Comfotel PRPL

Hotel in London, near Kensington High Street
At Comfotel PRPL, guests have access to free WiFi in public areas. Staff members are on hand to provide luggage storage and a safe deposit box at the front desk.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Other amenities include coffee makers, safes, and desks.

Similar properties

Breakfast buffet
Euro Hotel Hammersmith
  • Free WiFi
  • Housekeeping
6.4 out of 10, 736 reviews
$62 nightly
The price is $75
Jan 15 - Jan 16, 2026
Total with taxes and fees
Euro Hotel Hammersmith

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Frequently asked questions

Is free cancellation available at Comfotel PRPL?

Comfotel PRPL offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfotel PRPL?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Comfotel PRPL on Jan 6, 2026 start from $58.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfotel PRPL?

This hotel is situated in Hammersmith within a short 16-minute walk of Kensington High Street and also 12 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Comfotel PRPL?

No, there isn't parking available at the hotel.

Does Comfotel PRPL include a casino at the property?

No, Comfotel PRPL doesn't have a casino.

Will I find an indoor pool at Comfotel PRPL?

No, there is no indoor pool at this hotel.

Does Comfotel PRPL have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfotel PRPL have a restaurant with a breakfast menu?

No, Comfotel PRPL doesn't have a restaurant that serves breakfast.

Will Comfotel PRPL allow pets to stay for free?

No, pets aren't allowed at Comfotel PRPL.

Does Comfotel PRPL have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Comfotel PRPL?

The closest major airport to Comfotel PRPL is Heathrow Airport (LHR), which is 13 mi away (32 minutes by car). Another top airport is London City Airport (LCY), which is located 16.4 mi away (69-minute drive).

Are there rooms with balconies at Comfotel PRPL?

No, at Comfotel PRPL, there aren't any guestrooms that list a balcony.

Comfotel PRPL Reviews

Reviews

6.4
Rating 10 - Excellent. 111 out of 549 reviews
Rating 8 - Good. 132 out of 549 reviews
Rating 6 - Okay. 123 out of 549 reviews
Rating 4 - Poor. 86 out of 549 reviews
Rating 2 - Terrible. 97 out of 549 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

loadux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, Would want to stay there again
Stayed 1 night in Sep 2025

6/10 Okay

Vicki, Red Boiling Springs

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff unpleasant Rooms were not clean
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Melendra

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The reception staff was terrible. We had to ask for simple things, like extra pillows 3 times before anything happened. Also, the light in the bathroom flickered constantly or didn't turn on at all most of the time. They sent someone up once, but his solution only solved the problem until we turned the light off and on again. We had to use your phone torches to see.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahmed, London

Stayed 1 night in Aug 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in Shepherds Bush

Shower was dirty and stained . Bed had a broken base Horrible customer service
Stayed 2 nights in Aug 2025

6/10 Okay

Joanna

Traveled with group
Liked: Amenities, property conditions & facilities
Ok, did the job for the price. Bathroom in 1 room hadnt been cleaned and bed linen had stains.
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a great experience

My room was basically a glorified closet, which I didn't realize. The bed was really uncomfortable and lumpy, the service was essentially nonexistent. There was no air (but a giant fan) so I had to leave the windows cracked and I had a few bugs.They did replace my towel and take out my trash in-between days so that was nice. I would not recommend this place nor would I stay there again. The pictures are definitely deceiving.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassidy

Stayed 3 nights in Jul 2025

6/10 Okay

Zoe

Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sabrina

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
is close to transportation and Westfield shopping center. The room could be cleaner.
Stayed 4 nights in Aug 2025

8/10 Good

Yvette

Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No food showing on pic breakfast 15min walk to park car ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tasha

Liked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Karly

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Be careful for the fake photos

We checked in and checked out on the same day because of the room had no air conditioning and no fan and located underground. The room had a bad smell. I stayed for about an hour and I felt extremely sick due to my asthma attack. The pictures are not true to what they offer. I spoke to the staff and they asked me to talk with hotel.com for the refund. And I have requested for the refund from the hotel.com but it takes long time for them to contact to the staff. It’s about four days+, still need to wait for another 48hours to confirm with the hotel. I am not sure if we can get our money back.
Stayed 4 nights in Jul 2025

4/10 Poor

yinan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My shower stopped working mid shower and water did not come back on until almost 10minutes later and it was luke warm water.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Good
Stayed 3 nights in Jul 2025

6/10 Okay

Allan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was cheap for one night, four of us stayed. The room was tidy but I wouldn't call it clean, carpet (which looked like an apprentice had fit it) and some of the furniture had some questionable marks on it. They've tried to make it look like an upmarket hotel but have come up short. The floorboards creaked, it was warm (a massive fan was provided), the place just felt like it needed a deep clean, the extractor fan in the bathroom was full of dust. It was OK for the price, we literally slept there and that was it, we wouldn't stay again.
Stayed 1 night in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Philip

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Don't expect too much

Good value, basic hotel, that appears to be undergoing updating. Friendly healthy staff. I stayed in 2 rooms where the mattresses were not great. A lot of stairs if you get a room on higher floors.
Stayed 3 nights in Jul 2025