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Chapter South Bank

2.0 star property
Adults-only apartment with a 24-hour front desk connected to a shopping center in London

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Photo gallery for Chapter South Bank

Enjoy unobstructed views of the interior from the glass facade, featuring a dining area and seating space with sofas.
Relax in a serene space with a large window, comfortable chair, and cozy bench.
Relax in a serene bedroom with a large window, desk area, and plush chair.
Enjoy cooking and relaxing in this spacious kitchen and living area, featuring a central island, oven, and comfortable seating.
Cozy apartment with a kitchenette, living area, and a comfortable bed.

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
17 Great Suffolk St, London, England, SE1 0NS
  • London Bridge
    ‪15 min walk‬
  • St. Paul's Cathedral
    ‪15 min walk‬
  • London Eye
    ‪18 min walk‬
  • London (LCY-London City)
    ‪21 min drive‬

Room options

View all photos for Standard Studio

Cozy retreat with a single bed, desk, and kitchenette, perfect for a compact stay.

Standard Studio

  • 226 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Studio

Cozy retreat with a single bed, kitchenette, and wardrobe.

Studio

  • 183 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Apartment

Relax in a spacious room with a large bed, desk, and shelving unit, featuring a door to a bathroom and a large mirror.

Standard Apartment

  • 454 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Relax in a bright and airy space with a neatly made bed, a comfortable chair, and a desk for work or relaxation.

Standard Double Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

Cozy retreat with a single bed, bedside table, and wardrobe.

Deluxe Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Studio

Relax in a serene bedroom with a large bed, nightstand, and armchair.

Superior Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Apartment, 2 Bedrooms

Relax in a bright and airy space with a neatly made bed, a comfortable chair, and a desk for work or relaxation.

Apartment, 2 Bedrooms

  • 400 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Cozy retreat with a neatly made bed, wooden desk, and mirror.

Apartment, 1 Bedroom

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Cozy retreat with a neatly made bed, desk, and wardrobe for a comfortable stay.

Apartment

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Studio

Relax in a spacious room with a large bed, flat-screen TV, and ample storage.

Grand Studio

  • 312 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

London

Chapter South Bank places you in London City Centre, within a leisurely stroll of popular sights such as The Shard and Thames River. This 159-room apartment building welcomes guests with conveniences like free in-room WiFi, concierge services, and laundry facilities. It's connected to a shopping center in central London and also close to St. Paul's Cathedral and London Bridge.
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What's nearby

  • The Shard - 13 min walk - 0.7 miles
  • London Bridge - 15 min walk - 0.8 miles
  • St. Paul's Cathedral - 15 min walk - 0.8 miles
  • London Eye - 18 min walk - 1.0 mile
  • Big Ben - 5 min drive - 1.5 miles

Getting around

  • Southwark Underground Station - 4 min walk
  • London Waterloo East Station - 8 min walk
  • London City Airport (LCY) - 37 min drive

Restaurants

  • ‪The White Hart, Southwark - ‬1 min drive
  • ‪Jamboree Foodfest & Bar - ‬4 min walk
  • ‪Origin Coffee - ‬3 min walk
  • ‪Bankside Sandwich Bar - ‬3 min walk
  • ‪Lord Nelson - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chapter South Bank

Adults-only apartment with a 24-hour front desk connected to a shopping center in London
Guests staying at Chapter South Bank enjoy free WiFi in public areas, laundry facilities, and a communal living room. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.
Each apartment is shared and features a separate bedroom. Guests can expect to find free WiFi and a 32-inch TV with digital channels.

Languages

English

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Bedrooms

  • Bedroom
  • Bedsheets provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (59 inch wide door)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board on request
  • Luggage storage

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a historical district
  • In a shopping district
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • Shared accommodations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number hotel_license

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chapter South Bank London
Chapter South Bank Apartment
Chapter South Bank Apartment London

Frequently asked questions

Is free cancellation available at Chapter South Bank?

Chapter South Bank offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to do near Chapter South Bank?

This apartment is situated in London City Centre within a short 14-minute walk of The Shard and also 18 minutes on foot from St. Paul's Cathedral. You'll also find London Bridge and London Eye less than a mile away.

Will I be able to park at this apartment?

No, there isn't parking at this apartment.

Does Chapter South Bank include a casino?

No, Chapter South Bank doesn't have a casino.

Is there an indoor pool at Chapter South Bank?

No, there is no indoor pool at this apartment.

Is Chapter South Bank a good place to stay for couples?

At this adults-only apartment, couples will appreciate amenities like concierge services and a 24-hour front desk plus some apartments include kitchens.

Does Chapter South Bank have a hot tub?

No, there isn't a spa tub at this apartment.

Does Chapter South Bank have a restaurant that serves breakfast?

No, Chapter South Bank doesn't have a restaurant that serves breakfast.

Will Chapter South Bank allow pets to stay for free?

No, pets aren't allowed at Chapter South Bank.

How close is the airport from Chapter South Bank?

The closest major airport to Chapter South Bank is London City Airport (LCY), which is 7.8 mi away (37 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (62-minute drive).

Can I book a room with a balcony at Chapter South Bank?

No, at Chapter South Bank, there aren't any apartments that list a balcony.

Chapter South Bank Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 4 out of 13 reviews

6.8/10

Cleanliness

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unless you're looking for very low end student digs where you will not get any sleep, do not stay here! This is listed as being 'luxury' and we had booked a 'deluxe apartment'; there is nothing luxury or deluxe about this facility at all. We were able to leave our luggage until it was time to check in, but when we returned after check in time, the keys we were given would not open the door to our apartment. We had planned on freshening up and going out for the evening, but had to wait over an hour for a working key. The whole block and our apartment were uncomfortably hot, even after leaving the window open all night - we then had to shut it at about 5am as it sounded like a party was happening outside. Very worn and thin uncomfortable matress with two thin pillows and one very small thin duvet between the 2 of us. We asked for an iron in the morning to be told they didn't know if they had one - we got one eventually but had to wait. We could hear every little noise from the rest of the corridor - sounded like someone was in and out of the room next door every 20 minutes going back and forth, and any time someone ran a tap or flushed the toilet, we could hear it in our room. Didn't sleep a wink and decided to book somewhere else for the rest of our stay. When we told the receptionist we were leaving he did not seem surprised, in fact he said it was understandable and advised us to contaxt Expedia for a refund. Please take heed and do NOT stay here!
Stayed 4 nights in Mar 2025

8/10 Good

Brynn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness

Sorry to say, avoid

I have never written a review before, but this is not at all what I expected (I stay in hotels in London weekly). This is student accomodation. Amongst other things, the last bit of patience I had was gone when I was shown into my room and it had an unmade, slept in bed, it smelt, and the first solution offered by the host was to change the bedsheets. Clearly, the whole apartment needed to be cleaned and was not suitable for a customer paying for a week long stay and with work to do.
Stayed 5 nights in Dec 2024

8/10 Good

Chun Hei

Liked: Cleanliness
There is construction near the facility and every morning I was woken up by the noise. The heat inside the dorm was super hot and I don’t know how to lower the heat. One good thing was that I was able to check in earlier than the regular time because the room was ready, however, it doesn’t seem like the staffs know that the website offered to drop off luggage at the place before check in hours. I was there 5 hrs early but didn’t know where to leave my luggage and it was raining at that time.
Stayed 3 nights in Dec 2024

8/10 Good

Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was great but no wondows for fresh air, was very stuffy in room no air conditioner. Tv reception was poor.
Stayed 4 nights in Aug 2024

4/10 Poor

El

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Traveled with partner
Liked: Amenities, property conditions & facilities
Construction work made it for a loud morning. Sinks were constantly blocked because drainage was slow. Floors were filthy and we do not wear shoes indoors. Hallways are very very warm but that's fine. Rooftop is pretty. Room is good in general.
Stayed 3 nights in Jul 2024

8/10 Good

Sue Ting

Liked: Cleanliness, amenities, property conditions & facilities
It was a studio apartment with en suite bathroom, there is a small window for ventilation, otherwise pretty stuffy. No fan, no AC.
Stayed 2 nights in Jul 2024

6/10 Okay

Chan

Chapter South Bank

This is student hostel, not a hotel, I realized it before book. Room is good with sufficient space. Cleanliness is acceptable. However, they only provide a pack of amenity set and 1 tissue roll for 5 nights stay is absolutely not enough. I went down to office request for the additional shower gel and tissue roll, they promise to provide addtinal to room but it never happened. Also, no air-conditioning, so don't know what is the feeling when stay during summer time.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Nice & comfortable studio

I had the superior studio on the 6th floor, which was well equipped with kitchenette and a small bathroom. It is in a great location, it is quiet (except when the tiny window is opened, there is some train noise), comfortable and clean. I would come again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lara

Liked: Cleanliness

Surpreendeu muito

A estadia foi excelente, a equipe foi sempre receptiva, e muito proativa, a localização é muito boa também, próximo a estação Black friars, e também próximo a vários pontos de onibus.
Stayed 3 nights in Apr 2025

2/10 Terrible

Janelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Schlecht
Stayed 3 nights in Mar 2025

2/10 Terrible

Caitlin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room do not look like they are presented in the pictures. The bathroom is small and uncomfortable. The window is way to small but when you open the window it’s way to loud. You can hear all the other rooms. The tv remote didn’t work. She had to change the room because the door lock wouldn’t work. The reception is not even a reception just three tables in a room. Wouldn’t recommend it and I will never go back there. The bed was hard and gave you back pain. The fridge handle was broken. There was a cigarette burn on the floor. The hotel refers to themselves as luxury student accommodation but the luxury is not given. Do not book it or you will be disappointed.
Stayed 4 nights in Feb 2025