Hotel Sercotel Portales

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Sercotel Portales

Exterior
Interior
Junior Double Room | Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast for a fee
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
Portales, 85, Logroño, La Rioja, 26001
  • Place, Calle del Laurel
    ‪2 min walk‬
  • Place, Concatedral Santa Maria de La Redonda
    ‪5 min walk‬
  • Place, Bodegas Franco Espanolas
    ‪10 min walk‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪12 min drive‬

Room options

Classic Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Logroño

Located in Logroño City Centre, Hotel Sercotel Portales is next to Museo de la Rioja and Calle del Laurel. This 48-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library.

What's nearby

  • Museo de la Rioja - 1 min walk - 0.0 miles
  • Calle del Laurel - 2 min walk - 0.1 miles
  • Church of Santiago el Real - 3 min walk - 0.2 miles
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.3 miles
  • Bodegas Franco Espanolas - 10 min walk - 0.5 miles

Getting around

  • Logroño Railway Station (LGV) - 6 min drive
  • Logrono (RJL-Agoncillo) - 18 min drive

Restaurants

  • ‪La Tertulia - ‬1 min walk
  • ‪Blanco y Negro - ‬3 min walk
  • ‪The Berty’s - ‬1 min walk
  • ‪Tio Agus - ‬2 min walk
  • ‪El Soriano - ‬2 min walk

About this property

Hotel Sercotel Portales

Guests of Hotel Sercotel Portales enjoy free WiFi in public areas, coffee in a common area, and a library. Self parking is offered for EUR 18 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, hair dryers, and safes are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 33.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 33.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño

Frequently asked questions

Is a free cancellation option available at Hotel Sercotel Portales?

Hotel Sercotel Portales offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Sercotel Portales?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Portales on Jul 5, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Sercotel Portales?

This hotel is situated in Logroño City Centre, just steps from Museo de la Rioja and Calle del Laurel, and within a short walk of Concatedral Santa Maria de La Redonda. You'll also find Bodegas Franco Espanolas and Casa de Las Ciencias less than a mile away.

Is there parking available at Hotel Sercotel Portales?

Yes, parking is offered for EUR 18 per day.

Does Hotel Sercotel Portales feature a casino at the property?

No, Hotel Sercotel Portales doesn't have a casino.

Is there an indoor pool at Hotel Sercotel Portales?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Sercotel Portales?

Couples staying at this hotel will appreciate amenities like a minibar as well as a 24-hour front desk and a library.

Does Hotel Sercotel Portales have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Sercotel Portales have a restaurant with a breakfast menu?

Hotel Sercotel Portales offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Sercotel Portales allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Sercotel Portales for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Hotel Sercotel Portales have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Sercotel Portales?

The closest major airport to Hotel Sercotel Portales is Logrono (RJL-Agoncillo), which is 9.1 mi away (18 minutes by car).

Are there rooms with balconies at Hotel Sercotel Portales?

No, you won't find guestrooms with balconies at Hotel Sercotel Portales.

Hotel Sercotel Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 461 reviews
Rating 8 - Good. 145 out of 461 reviews
Rating 6 - Okay. 24 out of 461 reviews
Rating 4 - Poor. 9 out of 461 reviews
Rating 2 - Terrible. 2 out of 461 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mrs L

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just on the edge of the town while travelling with our 2 small dogs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Great hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless clean room, friendly staff, excellent locations, especially for pilgrims doing El Camino de Santiago.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Logrono and access to local wineries for tours
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, and friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location along the Camino. There’s a Taco Bell nearby, huge plus.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and you can’t ask for a better location!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well situated to enjoy Logroño.

Excellent experience during a four-night stay. Great location, outstanding reception staff (Noemi was wonderful), close to many restaurants, shopping and entertainment.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was modern, clean, and centrally located to easily walk to the many nearby cafe’s, bars, and restaurants.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Really good! Most definitely will recommend. Cleanliness, room space, amenities, parking, area, location, staff... everything was perfect. If we go back to Logroño will most certainly look here first. (have already recommended to friends).
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern but great location near old town

Great location on edge of pedestrian rambla casco viejo
Easy walk from hotel right into center city pedestrian friendly rambla
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The hotel was clean and in a perfect location for enjoying great food and wine! Each day I had a new question to ask, and Leyre L was so kind and patient helping me to find what I needed! I looked forward to seeing her every morning.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
This is a wonderful property in the heart of Old Town. Very convenient location, walkable to anything. It was nice to have breakfast available. Our room was very clean and comfortable. Clean is a priority for us! The bed was very comfortable too!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value hotel in a perfect location, very helpful staff and nicely clean
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stopover enroute to ferry ports.

A good hotel well-situated for the city centre and the fantastic tapas bars Logrono is known for.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of Logrono yet lovely and quiet and dog friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent; location (in city center)and staff super friendly. Our room was spacious and super clean. Overall great stay!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great stay at a modern, clean, conveniently located hotel with a great staff. Would definitely stay again.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Excellent service from all personnel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 4 nights in May 2025
Verified

8/10 Good

marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lively area
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ghayth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience
Stayed 2 nights in Aug 2025