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Sure Hotel by Best Western Lockerbie

3.0 star property
Hotel in Lockerbie with a fitness center and a restaurant

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Lockerbie

Exterior
Reception
Bar (on property)
Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lunch and dinner served, British cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
Old Annan Road, Lockerbie, Scotland, DG11 2RB
  • Dryfesdale Lodge Visitor Centre
    ‪2 min drive‬
  • Dalscone Farm Fun
    ‪20 min drive‬
  • Dumfries Ice Bowl
    ‪23 min drive‬
  • Carlisle (CAX)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, View

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking, View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Lockerbie

Sure Hotel by Best Western Lockerbie places you within 2 miles (3 km) of Lockerbie Golf Club and Dryfesdale Lodge Visitor Centre. This 21-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Dryfesdale Lodge Visitor Centre - 2 min drive - 1.5 miles
  • Thomas Carlyle's Birthplace - 6 min drive - 6.1 miles
  • Dalscone Farm Fun - 20 min drive - 16.1 miles
  • Dumfries Ice Bowl - 23 min drive - 18.5 miles
  • Caerlaverock Castle - 24 min drive - 20.3 miles

Getting around

  • Lockerbie Station - 4 min drive
  • Glasgow International Airport (GLA) - 90 min drive

Restaurants

  • ‪Crolla - ‬6 min drive
  • ‪Cafe 91 - ‬19 min walk
  • ‪Best Pizza & Kebab - ‬2 min drive
  • ‪Ecclefechan Hotel - ‬6 min drive
  • ‪Just Be - ‬2 min drive

About this property

Sure Hotel by Best Western Lockerbie

Hotel in Lockerbie with a fitness center and a restaurant
Sure Hotel by Best Western Lockerbie features a gym, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include an arcade/game room, a terrace, and a picnic area.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Coffee makers, desks, and free toiletries are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Rollaway bed fee: GBP 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Queens Hotel Lockerbie
Queens Lockerbie
Sure Hotel Best Western Lockerbie
Sure Best Western Lockerbie
Sure By Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel
Sure Hotel by Best Western Lockerbie Lockerbie
Sure Hotel by Best Western Lockerbie Hotel Lockerbie

Frequently asked questions

What's there to do close to Sure Hotel by Best Western Lockerbie?

This hotel is located in Lockerbie, close to Thomas Carlyle's Birthplace, Dino Park, and Lockerbie Golf Club. You'll also find Lockerbie Ice Rink and Lochmaben Golf Club within a short drive.

Is parking available on site at Sure Hotel by Best Western Lockerbie?

Yes, self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Lockerbie include a casino at the property?

No, Sure Hotel by Best Western Lockerbie doesn't have a casino.

Is there an indoor pool at Sure Hotel by Best Western Lockerbie?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sure Hotel by Best Western Lockerbie?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Are there hot tubs at Sure Hotel by Best Western Lockerbie?

No, this hotel doesn't have a spa tub.

Does Sure Hotel by Best Western Lockerbie feature a restaurant that includes a breakfast menu?

Yes, Sure Hotel by Best Western Lockerbie serves a full breakfast each morning for a surcharge from its restaurant.

Does Sure Hotel by Best Western Lockerbie allow pets to stay free of charge?

No, pets aren't allowed at Sure Hotel by Best Western Lockerbie.

Does Sure Hotel by Best Western Lockerbie have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sure Hotel by Best Western Lockerbie?

The closest major airport to Sure Hotel by Best Western Lockerbie is Carlisle (CAX), which is 28.3 mi away (35 minutes by car).

Can I book a room with a balcony at Sure Hotel by Best Western Lockerbie?

No, at Sure Hotel by Best Western Lockerbie, there aren't any guestrooms that list a balcony.

Sure Hotel by Best Western Lockerbie Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 93 reviews
Rating 8 - Good. 36 out of 93 reviews
Rating 6 - Okay. 15 out of 93 reviews
Rating 4 - Poor. 6 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stop over

Last minute booking as I was driving north. Shortly after received a courtesy call checking for arrival time. Very large car park. Close to the motorway (no noise issues) Very polite receptionist. Room was clean and bed was comfortable. I have zero complaints from my overnight stop.
Stayed 1 night in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character. All the staff were very friendly and professional, especially Glen who runs the hotel excellently! Thank you for a great stay, I'll definitely see you again when I'm next up that way :-)
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service
Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat.
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Szilvia

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too!
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dawn

Business traveler
Stayed 1 night in May 2024

2/10 Terrible

Kerry

Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not the greatest

The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present. Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest.
Stayed 1 night in Sep 2023

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

christopher

Stayed 1 night in Jun 2023

2/10 Terrible

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not a great hotel

Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately.
Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest
Stayed 1 night in Jun 2023

10/10 Excellent

brian

Stayed 3 nights in Mar 2023

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Lovely hotel and a lovely building. Very quiet when i stayed there so no food or bar open but that was OK for me. I had a lovely room, directly over the entrance and featured in the room pictures.
Stayed 1 night in Dec 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Good food. Shower over the bath was a challenge to regulate and a bit poor.
Stayed 1 night in Oct 2022

8/10 Good

Keith

Stayed 3 nights in Sep 2022

6/10 Okay

Clare

Liked: Staff & service
Disliked: Property conditions & facilities

Dated, food excellent.

Ideal stopping point en route to highlands but very run down. Thin walls so you can hear next room. We did not get a good sleep because next door had a radio and tv on. The build is very old and they have done as much as possible but limited. Bathroom door did not close. The food options and taste was delicious. The breakfast was really good too. The staff were really helpful and friendly. There is no lift.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine apart from the heating being on in the halls whilst it was 29 degrees outside but apart from that, everything was spot on.
Stayed 1 night in Aug 2022