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The Diplomat Hotel and Spa

3.0 star property

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Photo gallery for The Diplomat Hotel and Spa

Terrace/patio
Point of interest
Indoor pool, sun loungers
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Place, Parc Howard Museum
    ‪15 min walk‬
  • Place, The Ffwrnes Theatre
    ‪4 min drive‬
  • Place, Plas Llanelly House
    ‪5 min drive‬

Room options

View all photos for Classic Single Room

A hotel room with a bed, bedside tables, a chair, a desk, and a window with curtains.

Classic Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and a small table.

Classic Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a chair, a window with curtains, wall-mounted lamps, and a framed picture.

Classic Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Classic Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Twin Room

Club Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Double Room (Annex Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Coach House Single Room (Annex Building)

A hotel room with a bed, bedside tables, a desk with a chair, a window with curtains, and a wall-mounted hanger.

Coach House Single Room (Annex Building)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building) | Premium bedding, desk, laptop workspace, iron/ironing board

Coach House Executive Double Room (Annex Building)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Llanelli

Plas Llanelly House is within a mile (2 km) of The Diplomat Hotel and Spa, and other popular sites like Parc y Scarlets are within a couple of miles (3 km). This 50-room, 3-star hotel has 3 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Parc Howard Museum - 15 min walk - 0.8 miles
  • The Ffwrnes Theatre - 4 min drive - 1.3 miles
  • Plas Llanelly House - 5 min drive - 1.3 miles
  • Parc y Scarlets - 8 min drive - 3.2 miles
  • Oxwich Bay Beach - 54 min drive - 23.3 miles

Getting around

  • Llanelli Station - 6 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪The Phil Bennett - ‬10 min walk
  • ‪The Halfmoon - ‬4 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Nando's - ‬4 min drive
  • ‪The New Drovers - ‬3 min drive

About this property

The Diplomat Hotel and Spa

Guests of The Diplomat Hotel and Spa enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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  • Free WiFi
  • Restaurant
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Bicycle cleaning area
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

Are free cancellation options available at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on Jun 28, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Diplomat Hotel and Spa?

This hotel is located in Llanelli within a short 12-minute walk of Parc Howard Museum. You'll also find Parc y Scarlets and Plas Llanelly House within a short drive.

Will I be able to park at The Diplomat Hotel and Spa?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at The Diplomat Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, and couples treatments.

Does The Diplomat Hotel and Spa have a casino?

No, The Diplomat Hotel and Spa doesn't have a casino.

Will I find an indoor pool at The Diplomat Hotel and Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Diplomat Hotel and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including 3 restaurants and an indoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at The Diplomat Hotel and Spa?

No, but guests can enjoy a steam room at this hotel.

Does The Diplomat Hotel and Spa have a restaurant with a breakfast menu?

Yes, The Diplomat Hotel and Spa has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will The Diplomat Hotel and Spa allow pets to stay for free?

No, pets aren't allowed at The Diplomat Hotel and Spa though service animals are welcome.

Are there connecting rooms at The Diplomat Hotel and Spa?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Diplomat Hotel and Spa?

Yes, some guestrooms at The Diplomat Hotel and Spa offer a terrace and may feature garden views.

Does The Diplomat Hotel and Spa offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Diplomat Hotel and Spa.

The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 198 out of 412 reviews
Rating 8 - Good. 127 out of 412 reviews
Rating 6 - Okay. 50 out of 412 reviews
Rating 4 - Poor. 24 out of 412 reviews
Rating 2 - Terrible. 13 out of 412 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome from the staff and lovely food
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking Very up market feel hotel but family friendly Breakfast staff were super attentive and very professional
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andy

Liked: Amenities
Good stay nice hotel excellent restaurant 👍👍
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
Friendly staff and good food
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very oldie worldly but great value for money, staff really good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities
Food, spa
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, carpet and bathroom. Staff very helpful, and courteous. Food lovely.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice - great stay
Stayed 1 night in May 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities
Nice, modern room with lovely spacious bathroom. Breakfast was disappointing, but dinner was excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thanks
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Llanelli

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very comfortable stay and thanks to good amenities and friendly staff
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and all the staff were very nice
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

Our third time staying at the Diplomat and Im sure we'll be back again soon. Room was amazing, super comfy bed, staff friendly as always and excellent spa facilities.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Love stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been before, comfortable stay. All staff always welcoming and ready to assist.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Subramanian

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Good hotel great food

Great food room was large though outdated. Free biscuits and coffee.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Munmohan singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Coach House and it was lovely
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024