Heeton Concept Hotel City Centre Liverpool

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Royal Albert Dock
VIP Access

Choose dates to view prices

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Reception
1 bedroom, desk, free WiFi, bed sheets
1 bedroom, desk, free WiFi, bed sheets
Exterior
Superior Quadruple Room | 1 bedroom, desk, free WiFi, bed sheets

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
James Street, Liverpool, England, L2 7PQ
  • Cavern Club
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room (King - Disability Access)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room (King)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Liverpool

Located in Liverpool City Centre, Heeton Concept Hotel City Centre Liverpool is within a 5-minute walk of popular attractions such as Port of Liverpool Building and Museum of Liverpool. This 154-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Cavern Club - 4 min walk - 0.3 miles
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.3 miles
  • Liverpool ONE - 5 min walk - 0.3 miles
  • Royal Albert Dock - 6 min walk - 0.4 miles
  • ACC Liverpool - 12 min walk - 0.7 miles

Getting around

  • Liverpool James Street Station - 1 min walk
  • John Lennon Airport (LPL) - 27 min drive

Restaurants

  • ‪The Captain Alexander - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - ‬3 min walk
  • ‪Matou Pan Asian Restaurant - ‬2 min walk
  • ‪Brasco Lounge - ‬4 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Hotel with a 24-hour front desk, a quick walk to Royal Albert Dock
Guests of Heeton Concept Hotel City Centre Liverpool enjoy free WiFi in public areas, express check-in, and express check-out. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. This hotel also has a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and desks. Housekeeping is available once per stay.

Languages

English, Estonian, French, Greek, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 18 per day); discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 18 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Are free cancellation options available at Heeton Concept Hotel City Centre Liverpool?

Heeton Concept Hotel City Centre Liverpool offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Heeton Concept Hotel City Centre Liverpool?

This hotel is situated in Liverpool City Centre within a 10-minute walk of Royal Albert Dock, Liverpool Pier Head Ferry Terminal, and Liverpool ONE. You'll also find The Beatles Story Museum and M&S Bank Arena less than a mile away.

Is there parking available at Heeton Concept Hotel City Centre Liverpool?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 18 per day (discounts available).

Does Heeton Concept Hotel City Centre Liverpool have a casino on the premises?

No, Heeton Concept Hotel City Centre Liverpool doesn't have a casino.

Will I find an indoor pool at Heeton Concept Hotel City Centre Liverpool?

No, there is no indoor pool at this hotel.

Are there hot tubs at Heeton Concept Hotel City Centre Liverpool?

No, this hotel doesn't have a spa tub.

Does Heeton Concept Hotel City Centre Liverpool feature a restaurant that includes a breakfast menu?

No, Heeton Concept Hotel City Centre Liverpool doesn't have a restaurant that serves breakfast.

Will Heeton Concept Hotel City Centre Liverpool allow pets to stay for free?

No, pets aren't allowed at Heeton Concept Hotel City Centre Liverpool.

Does Heeton Concept Hotel City Centre Liverpool have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Heeton Concept Hotel City Centre Liverpool?

The closest major airport to Heeton Concept Hotel City Centre Liverpool is John Lennon Airport (LPL), which is 9 mi away (27 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.1 mi away.

Are there rooms with balconies at Heeton Concept Hotel City Centre Liverpool?

No, you won't find guestrooms with balconies at Heeton Concept Hotel City Centre Liverpool.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 379 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Colin

Stayed 1 night in Apr 2025

4/10 Poor

Phoebe

Stayed 2 nights in Apr 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for both Liverpool city centre and Albert Docks. Staff were friendly and room was comfortable and clean.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good but noisy

Lovely except broken lift made loud banging noise all night
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and comfortable room
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Ok and convenient, but I expected more.

A convenient location, but no fridge in the room for drinks, no bath, the pillows were hard, and the room quite cold at night. It was however clean, and had the other essentials. But really quite expensive for what is was.
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was. Amazing. Stay lovely. Hotel..
Stayed 1 night in Feb 2025

10/10 Excellent

murali

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

jonathan

Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service, room comfort

Cheap and cheerful

Location was good, not many towels provided, smell of smoke in the foyer, we stayed on the top floor and were woke to the sound of drilling and paint fumes.
Stayed 1 night in Feb 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

jodie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great location

Great stay, staff made an effort to put ballons on door and put card through the door for my partners birthday
Stayed 1 night in Oct 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great staff. Horrible bed.

Staff was wonderful. Room not so much. The two twins pushed together did not completely merge, leaving a major void between them. The sheets were not tucked in well and came undone, leaving the mattress exposed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was amazing, especially for the price. The staff helped me find places to eat. I wish I was told about some of the discounts they offer for the local museums, but I should've asked first. Overall amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Annette

Definitely recommend

Fantastic friendly check in. Very helpful with left luggage.
Stayed 1 night in Sep 2024