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Help Yourself Hostels - Restelo

2.0 star property
Hostel with a 24-hour front desk, near Belém Tower

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Photo gallery for Help Yourself Hostels - Restelo

Individually decorated, individually furnished, free WiFi
Exterior
Lobby sitting area
Interior detail
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

Map
R. Pedro de Sintra 17, Lisbon, Lisboa, 1400-277
  • Jerónimos Monastery
    ‪17 min walk‬
  • Belém Tower
    ‪3 min drive‬
  • Lisboa Congress Centre
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪11 min drive‬

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Room options

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, free WiFi

Standard Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory) | Individually decorated, individually furnished, free WiFi

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Lisbon

Located in Restelo within a mile (2 km) of Jerónimos Monastery, Help Yourself Hostels - Restelo is within 2 miles (3 km) of other popular sights such as Belém Tower. This 30-room hostel welcomes guests with conveniences like free in-room WiFi, a terrace, and a 24-hour front desk.
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What's nearby

  • Jerónimos Monastery - 17 min walk - 0.9 miles
  • Belém Tower - 3 min drive - 1.6 miles
  • Lisboa Congress Centre - 4 min drive - 2.1 miles
  • Avenida da Liberdade - 6 min drive - 5.0 miles
  • Rossio Square - 8 min drive - 5.7 miles

Getting around

  • Belem Station - 3 min drive
  • Cç. Ajuda (GNR) Stop - 18 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tau Ceti - ‬13 min walk
  • ‪Chang Feng - ‬4 min walk
  • ‪Gandhi Palace - Restelo - ‬10 min walk
  • ‪Pastelaria Majolie - ‬8 min walk

About this property

Help Yourself Hostels - Restelo

Hostel with a 24-hour front desk, near Belém Tower
At Help Yourself Hostels - Restelo, guests have access to free WiFi in public areas and a terrace. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Other amenities include refrigerators, ovens, and dishwashers.

Languages

English, Portuguese

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Highchair
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Mixer
  • Oven
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Individual decor
  • Individual furnishings
  • Shared accommodations

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 3:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: EUR 10 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 7:00 PM
  • Check-out: 3:00 PM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation

Frequently asked questions

Are free cancellation options available at Help Yourself Hostels - Restelo?

Help Yourself Hostels - Restelo provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What can I see around Help Yourself Hostels - Restelo?

This hostel is situated in Restelo within a short 20-minute walk of Jerónimos Monastery. You'll also find Belém Tower and Avenida da Liberdade within a short drive.

Is there parking available at Help Yourself Hostels - Restelo?

No, this hostel doesn't offer parking.

Does Help Yourself Hostels - Restelo feature a casino on the premises?

No, Help Yourself Hostels - Restelo doesn't have a casino.

Will I find an indoor pool at Help Yourself Hostels - Restelo?

No, there is no indoor pool at this hostel.

What amenities will couples enjoy at Help Yourself Hostels - Restelo?

Amenities at this hostel that appeal to couples include a terrace and a 24-hour front desk.

Does Help Yourself Hostels - Restelo have a hot tub?

No, there isn't a spa tub at this hostel.

Does Help Yourself Hostels - Restelo have a restaurant with a breakfast menu?

No, Help Yourself Hostels - Restelo doesn't have a restaurant that serves breakfast.

Will Help Yourself Hostels - Restelo allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Help Yourself Hostels - Restelo for a fee of EUR 5 per pet, per night. A deposit of EUR 50 per stay is collected.

Does Help Yourself Hostels - Restelo have connecting rooms?

No, there aren't connecting guestrooms at this hostel.

How far is the airport from Help Yourself Hostels - Restelo?

The closest major airport to Help Yourself Hostels - Restelo is Humberto Delgado Airport (LIS), which is 8.3 mi away (24 minutes by car). Another top airport is Cascais (CAT), which is located 10.3 mi away (22-minute drive).

Can I book a room with a balcony at Help Yourself Hostels - Restelo?

No, at Help Yourself Hostels - Restelo, there aren't any rooms that list a balcony.

Help Yourself Hostels - Restelo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 16 out of 61 reviews
Rating 6 - Okay. 11 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 7 out of 61 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zeke

Stayed 1 night in Feb 2025

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation. Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation. Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Stayed 2 nights in Jan 2025

2/10 Terrible

Arul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Stayed 15 nights in Jul 2024

10/10 Excellent

vito armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in May 2024

8/10 Good

Vicento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Stayed 1 night in May 2024

10/10 Excellent

Yesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Stayed 5 nights in May 2024

10/10 Excellent

evaristo nunes de andrade, SINGAPORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hostel com um staff de primeira.
Stayed 1 night in Jan 2024

2/10 Terrible

jander

Stayed 1 night in Oct 2023

10/10 Excellent

Simar

Stayed 1 night in Sep 2023

10/10 Excellent

Isabella

Traveled with family and small children
100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
Stayed 2 nights in Jun 2023

8/10 Good

Mario

Stayed 7 nights in Sep 2022

8/10 Good

john

Its close to belem attractions and its a quiet place to sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

KARIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

Abdel Hamid

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for family with kids
Stayed 1 night in Sep 2021

6/10 Okay

DARCINEI

Traveled with family
Dddd
Stayed 3 nights in Dec 2024

6/10 Okay

ANDRÉ

Ao chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonatan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

pierre-yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rui Manuel D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
Stayed 5 nights in Mar 2024

6/10 Okay

Mario

Disliked: Room comfort

Regular, baja relación calidad-precio

Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Stayed 4 nights in Feb 2024

10/10 Excellent

Diego Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Señora Edirr

Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma. La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Stayed 2 nights in Feb 2024

2/10 Terrible

MOHAMED

8/10 Good

Hidenori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard is a kind and good person. He helped me when I was in trouble. thank you. All the facilities were clean. My complaint was that the triple bunk beds were noisy.
Stayed 2 nights in Jan 2024