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Help Yourself Hostels - Restelo

2.0 star property

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Photo gallery for Help Yourself Hostels - Restelo

Interior detail
Terrace/patio
Interior detail
Hallway
Standard Room | Individually decorated, individually furnished, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
R. Pedro de Sintra 17, Lisbon, Lisboa, 1400-277
  • Place, Restelo Stadium
    ‪12 min walk‬
  • Place, Jerónimos Monastery
    ‪17 min walk‬
  • Place, Belém Tower
    ‪5 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | Interior detail

Standard Room

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bunk Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory) | Individually decorated, individually furnished, free WiFi

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 9 Twin Beds
  • Free WiFi

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About the neighborhood

Lisbon

Located in Restelo within a mile (2 km) of Jerónimos Monastery, Help Yourself Hostels - Restelo is within 2 miles (3 km) of other popular sights such as Belém Tower. This 30-room hostel welcomes guests with conveniences like free in-room WiFi, a terrace, and a 24-hour front desk.
View more Hostels in Lisbon DistrictOpens in a new window

What's nearby

  • Estádio do Restelo - 10 min walk - 0.6 miles
  • Restelo Stadium - 12 min walk - 0.7 miles
  • Jerónimos Monastery - 17 min walk - 0.9 miles
  • Praca do Imperio Garden - 18 min walk - 1.0 mile
  • Belém Tower - 5 min drive - 1.6 miles

Getting around

  • Belem Station - 3 min drive
  • Cç. da Ajuda - Palácio Stop - 18 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪O Careca - ‬20 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Jardim Dourado - ‬15 min walk
  • ‪onze:onze cafe - ‬16 min walk
  • ‪Mestrias - ‬19 min walk

About this property

Help Yourself Hostels - Restelo

At Help Yourself Hostels - Restelo, guests have access to free WiFi in public areas and a terrace. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Other amenities include refrigerators, ovens, and dishwashers.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • High chair
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Mixer
  • Oven
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Individual decor
  • Individual furnishings
  • Shared accommodations

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 3:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
  • Dogs and cats only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: EUR 10 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 7:00 PM
  • Check-out: 3:00 PM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation

Frequently asked questions

Are free cancellation options available at Help Yourself Hostels - Restelo?

Help Yourself Hostels - Restelo provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Help Yourself Hostels - Restelo?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Help Yourself Hostels - Restelo on Jun 7, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Help Yourself Hostels - Restelo?

This hostel is situated in Restelo within a short 13-minute walk of Restelo Stadium. You'll also find Avenida da Liberdade and Belém Tower within a short drive.

Is there parking available at Help Yourself Hostels - Restelo?

No, this hostel doesn't offer parking.

Does Help Yourself Hostels - Restelo feature a casino on the premises?

No, Help Yourself Hostels - Restelo doesn't have a casino.

Will I find an indoor pool at Help Yourself Hostels - Restelo?

No, there is no indoor pool at this hostel.

What amenities will couples enjoy at Help Yourself Hostels - Restelo?

Amenities at this hostel that appeal to couples include a 24-hour front desk and a terrace.

Does Help Yourself Hostels - Restelo have a hot tub?

No, there isn't a spa tub at this hostel.

Does Help Yourself Hostels - Restelo have a restaurant with a breakfast menu?

No, Help Yourself Hostels - Restelo doesn't have a restaurant that serves breakfast.

Will Help Yourself Hostels - Restelo allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Help Yourself Hostels - Restelo for a fee of EUR 5 per pet, per night. A deposit of EUR 50 per stay is collected.

Does Help Yourself Hostels - Restelo have connecting rooms available?

No, this hostel doesn't feature connecting guestrooms.

How far is the airport from Help Yourself Hostels - Restelo?

The closest major airport to Help Yourself Hostels - Restelo is Humberto Delgado Airport (LIS), which is 8.5 mi away (29 minutes by car). Another top airport is Cascais (CAT), which is located 10.5 mi away (24-minute drive).

Are there rooms with balconies at Help Yourself Hostels - Restelo?

No, you won't find rooms with balconies at Help Yourself Hostels - Restelo.

Help Yourself Hostels - Restelo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 72 reviews
Rating 8 - Good. 18 out of 72 reviews
Rating 6 - Okay. 13 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 8 out of 72 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel was very clean and everyone was friendly and helpful. I would definitely stay here again.
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Galia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great people, everyone was helpful and attentive! Definitely recommend for someone looking for a comfortable and economic place.
Stayed 1 night in Jul 2025
Verified

8/10 Good

john

Its close to belem attractions and its a quiet place to sleep.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Yesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Stayed 5 nights in May 2024
Verified

10/10 Excellent

vito armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in May 2024
Verified

8/10 Good

Vicento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Stayed 1 night in May 2024
Verified

8/10 Good

Vishwanath

Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was placed in the staff room, pretty dirty, had a hard time checking in, took a shower and the water starting going out of the bathroom and no one cleaned it.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Jul 2023
Verified

8/10 Good

Hidenori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard is a kind and good person. He helped me when I was in trouble. thank you. All the facilities were clean. My complaint was that the triple bunk beds were noisy.
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

Arul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Stayed 15 nights in Jul 2024
Verified

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation. Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation. Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Estenia L

Liked: Cleanliness, staff & service, amenities
Recepção agradável, ótimo quarto, tudo muito bom e organizado. Excelente atendimento.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Mats Mazen Jafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kort vistelse

Kändes otryggt av män som går runt med underkläder, sent på natten och mycket rökeri vid entrén som vår rum ligger över.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

NORA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
O local é bom, mas tem poucas opções de transporte para o centro.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

MANA

値段に合った施設です。 日本人の清潔の感覚だと少し合わないかもしれません。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Achei bem limpo, a localizacao foi boa o pastel de Belém, Jerónimos, torre de Belém 20 min andando. O uber em. Portugal é barato vale a pena.a coisa que nos encomodou bastante foi a cama que por ser de ferro fazia muito barulho quando a gente se mexe e o banheiro poderia ter alguns ganchos para pendurar nossas coisas. No mais gostei da estadia, foi a opcao mais barata de Lisboa.
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Souhila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible a fuir

Bonjour Je me suis présenté à l’hôtel j’avais réserver au préalable il mon pas accepté et il ont pas rembourser le montant dépenser Je suis très déçu de cet accueil le personnel est incapable de trouver une réservation et ne veulent rien entendre donc moi j’ai pas séjourné à cet hôtel Personnel agressive , c’est des voleurs . Donc j’ai dû réserver un autre hôtel . Si jamais vous voulez aller à cet ville horrible évitez d’aller à cet hôtel ne perdez pas votre argent et votre temps . Question sécurité vous n’êtes pas en sécurité avec ces gens là .
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo e muito confortável

Gostei muito! A limpeza é muito bem feita todos os dias, os atendentes são bem educados. As camas são bem confortáveis e a roupa de cama é nova, com toalha boa também. O ambiente é bem confortável e prezam pelas regras e a ordem. Um agradecimento especial para o colaborador Saul, ele foi muito gentil, acolhedor e um excelente profissional!
Stayed 24 nights in Mar 2025
Verified

6/10 Okay

giovandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Não ruim para 1 noite

Lugar tranquilo mas as camas não eram tão boas, mas estavam limpas e o quarto era seguro
Stayed 1 night in Feb 2025
Verified

6/10 Okay

DARCINEI

Dddd
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

ANDRÉ

Ao chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
Stayed 5 nights in Mar 2024
Verified

6/10 Okay

Mario

Disliked: Room comfort

Regular, baja relación calidad-precio

Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Diego Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Señora Edirr

Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma. La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Stayed 2 nights in Feb 2024