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The GrandResort – Limited Edition by Leonardo Hotels

5.0 star property
Luxury hotel on the beach, with outdoor pool
VIP Access

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Photo gallery for The GrandResort – Limited Edition by Leonardo Hotels

Swim Up Junior Suite | Premium bedding, down comforters, minibar, in-room safe
Signature One Bedroom Sea view Suite | Premium bedding, down comforters, minibar, in-room safe
On the beach, free beach cabanas, sun loungers, beach umbrellas
Superior Room Panoramic Sea View | Premium bedding, down comforters, minibar, in-room safe
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Bar
  • Hot Tub
  • Breakfast included

Explore the area

View in a map
Amathus Area, Limassol, Limassol District, 3724
  • Place, Amathus Ruins
    ‪3 min drive‬
  • Place, Amathus Beach
    ‪3 min drive‬
  • Place, Limassol Marina
    ‪15 min drive‬
  • Airport, Larnaca (LCA-Larnaca Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room Inland View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room Inland View

8.0 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room Sea View

8.0 out of 10
Very good
(8 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Executive Suite Sea View

Executive Suite Sea View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite Sea View

  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Family Room Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Room Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Sea view Suite With Hot Tub

Signature Sea view Suite With Hot Tub | Living area | 40-inch flat-screen TV with satellite channels, TV

Signature Sea view Suite With Hot Tub

  • 603 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 40-inch flat-screen TV with satellite channels, TV

Presidential Suite

  • 1022 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room Garden View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Family Room Garden View

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Swim Up Junior Suite

Swim Up Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Swim Up Junior Suite

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Swim Up Junior Suite Sea View

Swim Up Junior Suite Sea View | Premium bedding, down comforters, minibar, in-room safe

Swim Up Junior Suite Sea View

  • 431 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Room Panoramic Sea View

Superior Room Panoramic Sea View | Premium bedding, down comforters, minibar, in-room safe

Superior Room Panoramic Sea View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature One Bedroom Sea view Suite

Signature One Bedroom Sea view Suite | Premium bedding, down comforters, minibar, in-room safe

Signature One Bedroom Sea view Suite

  • 603 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim up Room

Swim up Room | Premium bedding, down comforters, minibar, in-room safe

Swim up Room

  • 301 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe SV Interconnected Two Rooms

Premium bedding, down comforters, minibar, in-room safe

Deluxe SV Interconnected Two Rooms

  • 600 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Room Sea View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Limassol

Located within 2 miles (3 km) of Amathus Ruins, The GrandResort – Limited Edition by Leonardo Hotels places you within a few miles (5 km) of Saint Anna Church. This 255-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Amathus Ruins - 3 min drive - 1.7 miles
  • Amathus Beach - 3 min drive - 2.6 miles
  • Seafront Promenade - 13 min drive - 8.8 miles
  • Limassol Marina - 15 min drive - 9.8 miles
  • Cyprus Casinos - 19 min drive - 13.2 miles

Getting around

  • Paphos Intl. Airport (PFO) - 52 min drive

Restaurants

  • ‪Malindi Beach Bar & Restaurant - ‬6 min walk
  • ‪Il Teatro - ‬17 min walk
  • ‪St-Raphael Beach - ‬8 min walk
  • ‪Acane - ‬7 min walk
  • ‪Chester's - ‬7 min walk

About this property

The GrandResort – Limited Edition by Leonardo Hotels

Luxury hotel on the beach, with outdoor pool
Guests of The GrandResort – Limited Edition by Leonardo Hotels enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR 70 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, pet-sitting services, and litter boxes. Other amenities at this beach hotel include a children's pool, a gym, and 3 hot tubs.
Guests can expect 40-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. 3 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Açaí Seaview Restaurant
  • Ouzeria By the Sea
  • Sake Asian Bar
  • The Palms Restaurant
  • Yashinoki Asian Restauran

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (12,917 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - January 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls, pet-sitting services, and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

GrandResort
GrandResort Hotel Parekklisia
GrandResort Hotel Limassol
GrandResort Limassol
Grand Hotel Limassol
Grandresort Resort Limassol
GrandResort Hotel Pareklisia
GrandResort Hotel
GrandResort Pareklisia

Frequently asked questions

Is free cancellation available at The GrandResort – Limited Edition by Leonardo Hotels?

The GrandResort – Limited Edition by Leonardo Hotels offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do around The GrandResort – Limited Edition by Leonardo Hotels?

This hotel is located in Limassol, close to Amathus Beach, Dasoudi Beach, and Amathus Ruins. Castella Beach is also within a driving distance of 2.7 mi.

Will I be able to park at The GrandResort – Limited Edition by Leonardo Hotels?

Yes, covered self parking is offered for free at the hotel.

Is a spa located at The GrandResort – Limited Edition by Leonardo Hotels?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The GrandResort – Limited Edition by Leonardo Hotels have a casino on the premises?

No, The GrandResort – Limited Edition by Leonardo Hotels doesn't have a casino.

Is there an indoor pool at The GrandResort – Limited Edition by Leonardo Hotels?

Yes, this hotel has an indoor pool as well as an outdoor pool and 3 hot tubs.

Is The GrandResort – Limited Edition by Leonardo Hotels a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and 4 restaurants.

Does The GrandResort – Limited Edition by Leonardo Hotels have a hot tub?

Yes, this hotel has 3 spa tubs.

Does The GrandResort – Limited Edition by Leonardo Hotels have a restaurant that serves breakfast?

Yes, The GrandResort – Limited Edition by Leonardo Hotels has 4 restaurants, and serves free full breakfasts each morning.

Does The GrandResort – Limited Edition by Leonardo Hotels allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The GrandResort – Limited Edition by Leonardo Hotels for a fee of EUR 30 per pet, per day. The property also provides pet-sitting services and food and water bowls.

Does The GrandResort – Limited Edition by Leonardo Hotels have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The GrandResort – Limited Edition by Leonardo Hotels?

The closest major airport to The GrandResort – Limited Edition by Leonardo Hotels is Larnaca Intl. Airport (LCA), which is about 28.7 mi away.

Can I book a room with a balcony at The GrandResort – Limited Edition by Leonardo Hotels?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy sea or garden views.

Does The GrandResort – Limited Edition by Leonardo Hotels host weddings?

There are wedding services available at The GrandResort – Limited Edition by Leonardo Hotels if that's in your vacation plans.

The GrandResort – Limited Edition by Leonardo Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 352 reviews
Rating 8 - Good. 93 out of 352 reviews
Rating 6 - Okay. 36 out of 352 reviews
Rating 4 - Poor. 13 out of 352 reviews
Rating 2 - Terrible. 10 out of 352 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Stayed 3 nights in Sep 2025

10/10 Excellent

Nofar

Stayed 4 nights in Aug 2025

10/10 Excellent

DAVID

Stayed 2 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

September Trip

The Grand Resort is a lovely place to switch off if you are able to go all inclusive but it is further away from the centre of Limassol than some might like, and the area it's located in doesn't have much going for it. There are 3 on-sire restaurants all offering a good variety with themes in the main buffet, and the Japanese is definitely worth a visit! All the staff are welcoming and charming to their international guests but the entertainment programme is quite low key. The hotel is a good size with a lovely pool surrounded by plenty of sunbeds in the grounds and down to the private beach. The beach is darker sand than pictures indicate but the water is clear and the promenade towards the city provides a good walk.
Stayed 7 nights in Aug 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

vivian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had to complain 3 times before the bottle of wine was delivered to the room and a later checkout time was refused
Stayed 3 nights in Aug 2025

10/10 Excellent

yotam

Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have rated 4.5 if possible. This is a lovely hotel and certainly deserves its 5-star rating. Facilities were vast and of a high quality. We were a family of 6 staying all-inclusive. It included all meals and unlimited drinks and ice cream (other snacks were limited). Food quality was ok not amazing. Standard buffets were substantial in range if not quality. The Japanese a la carte was good although Acai restaurant for dinner wasnt great with very slow service. Some felvioujs cocktails and mocktails were always available. Entertainment was limited but fun - mostly for children with wonderful staff who kept our kids entertained. We had family sea view rooms. Comfortable and good amentieies with lovely views. Not the largest and TV limited for English speakers but not an issue. The 'free' mini bar was a nice touch but some more snacks and less drinks woukd have been appreciated. Pool was simple but clean and warm. Never had an issue finding a sunbed. Pool service was appreciated. Overall a great hotel and one we would visit agian.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was perfect

Stayed 3 nights in Jul 2025

6/10 Okay

Dobrivoje

Stayed 7 nights in Jul 2025

10/10 Excellent

Einav

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are big and very nice and clean, I recommend the swim up rooms which are perfect for privacy
Stayed 5 nights in Jun 2025

6/10 Okay

Leila

Traveled with family and small children
The staff are nice. I came to extend they didn’t even facilitate for me. The spa there is bad. The lady put oil on the bottom of my feet and I fell and hurt myself
Stayed 3 nights in Jun 2025

10/10 Excellent

Armen

Stayed 3 nights in Jun 2025

10/10 Excellent

baruch

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful enjoyable resort stuff are very accommodating.
Stayed 3 nights in Jun 2025

6/10 Okay

Ahmet

Traveled with family
Unfortunately, during our check in at 5 pm the door of the room which was given to us was wide open and we discovered there was an extra room card in the room. We were not offered a well come drink during check in and since we checked in late the hotel did not offered us to use our lunch in all inlusive on the next day unlike other all inclusive hotels we stayed in the past in Cyprus. In addition to these the top bunk bed was creating disturbing sound all night long which interrupted our sleep during the night. You can also listen the conversations of people in the corridor through the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Zaid

Traveled with group
Disliked: Staff & service
Certainly not a 5 star experience and wouldnt reccomend it to anyone.
Stayed 2 nights in Jun 2025

8/10 Good

moshe

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
New hotel but cleaning staff needs serious improvement
Stayed 3 nights in May 2025

6/10 Okay

busola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I wouldn’t really say this is a 5* hotel. Having been to many other 5* properties, the rooms are definitely comparable but the customer service let the experience down. Check in wasn’t what I expected and the breakfast options were lacking (compared to other hotels of the same standard). Customer service was a 3-star standard in my option. You expect 5* customer service to be hands on, creative and go above and beyond. Things that make you come back but it was the bare minimum throughout
Stayed 1 night in May 2025

10/10 Excellent

Theodosis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel form the time I arrived to the time Ieft. so much so that I would receommedna nd return to this hotel. The price is very good fro a 5 star hotel in limassol so I was not expecting the experiance to be the best but I was wrong. The service was excellent from all staff. the food was very very good. The cleanliness was very good. Well done to the GrandResort team!
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Was quite untidy everywhere when we arrived - bins full, toilets messy, the changing rooms hadn’t been cleaned, sun beds & tables were dirty. Not sure if this was due to Easter weekend lack of staff or a pervious big event that they still hadn’t cleaned up before we arrived but it was definitely not what you expect at a five star hotel unfortunately.
Stayed 2 nights in Apr 2025

4/10 Poor

Barry

Liked: Cleanliness, room comfort
Disliked: Staff & service

Rather disappointing.

Service was terrible, no ice cream parlour open, June is opening time from what we were told at reception. When asked at the pool bar for ice cream they said we couldn't take it to the pool and had to sit in the bar restaurant. Lifeguard in the indoor pool wouldn't let kids in the pol without armbands, supposedly a rule for 6 and under but the chap was insistent for our 8 year old, who incidentally is an excellent swimmer. Beer offering are poor, Keo or Carlsberg, unlucky if you don't like that beer, Not good enough for a so called 5 star hotel. The Asian restaurant, only limited offerings, not the full menu. Excuses galore around staff being new, the hotel only just re-opening. Looks like the grand opening is expected in June, despite the hotel being open......work that one out!! For me the hotel is at best a 4 star hotel. Much better offerings in other hotels in Limassol, we won't be visiting again.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

DAVID

Stayed 4 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was I asked the front desk about going to the City of Dreams casino, if the casino enforces the rule of no open toes shoes or flip flops. The woman said it is strictly enforced. So I bought a pair of closed toe shoes in the hotel shop. Everyone at the casino had flip flops on. I couldn’t return the shoes I bought because our flight out was before the shop opened. If you don’t know something just say you don’t know.
Stayed 1 night in Sep 2024

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