Serenusa Resort

You'll be asked to pay these charges at the property:

• Club Card: EUR 11 per person, per night
• Child's Club Card: EUR 11 per night, (from 3 to 18 years old)
• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 15 September - 30 May, EUR 1.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.
• A tax is imposed by the city: From 31 May - 14 September, EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Pet fee: EUR 22 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: EUR 55 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 4 PM
• Check-out: 10:00 AM
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Guests must contact this property in advance to reserve onsite parking.
• This property accepts major credit cards, debit cards, and cash.
• Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
• Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
• There are no elevators.