Shangri-La Lhasa

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Lhasa

Relax by the central fire feature surrounded by comfortable seating and take a dip in the nearby pool.
Relax in the elegant lobby, featuring a grand chandelier, comfortable seating, and large windows offering a view of the outdoors.
Relax in the grand lobby, surrounded by comfortable seating and a stunning chandelier.
Experience the grand entrance of this hotel, set amidst a serene natural backdrop with a body of water and mountains.
Relax in the Oxygen Lounge, surrounded by a soothing water feature and comfortable seating.

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Spa
  • Room service
  • Bar

Explore the area

Map
19 Norbulingka Road, Lhasa, Tibet, 850000
  • Tibet Museum
    ‪6 min walk‬
  • Potala Palace
    ‪2 min drive‬
  • Jokhang Temple
    ‪8 min drive‬
  • Lhasa (LXA-Gonggar)
    ‪45 min drive‬

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Room options

1 Bedroom Apartment

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Deluxe Apartment

  • 2691 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Horizon Club Potala View King Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club with Potala View Twin Bedroom

  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • 1335 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Club Twin Room

  • 581 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

Premier Room

  • 689 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite Potala View King

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe King Room

  • 463 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Shangri-La)

  • 2691 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club King Room

  • 581 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lhasa

Located in Chengguan District, Shangri-La Lhasa is a leisurely stroll from sights such as Tibet Museum and Norbulingka. This 289-room, 4.5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Tibet Museum - 6 min walk - 0.4 miles
  • Potala Palace - 2 min drive - 1.4 miles
  • Canggu Temple - 5 min drive - 2.7 miles
  • Drepung Monastery - 7 min drive - 4.4 miles
  • Jokhang Temple - 8 min drive - 2.5 miles

Getting around

  • Lhasa (LXA-Gonggar) - 64 min drive

Restaurants

  • ‪食草堂酒吧 - ‬12 min walk
  • ‪云顶咖啡厅 - ‬2 min walk
  • ‪今生遇见咖啡 - ‬9 min walk
  • ‪柒零年代 - ‬8 min walk
  • ‪雅拉香波 - ‬9 min walk

About this property

Shangri-La Lhasa

Luxury hotel with 2 restaurants and 2 outdoor pools
Guests of Shangri-La Lhasa have access to a full-service spa, 2 outdoor pools, and an indoor pool. If you plan to drive, free valet parking is available. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, refrigerators, and coffee makers are also available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a hot tub.
Chi has 10 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 99 to 198 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Shambala
  • Shang Palace

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 99 to 198 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-6 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri Hotel Lhasa
Shangri Lhasa
Shangri-La Hotel, Lhasa Tibet
Shangri-La Lhasa Hotel
Shangri-La Lhasa Lhasa
Shangri La Hotel Lhasa
Shangri-La Lhasa Hotel Lhasa

Frequently asked questions

Is free cancellation available at Shangri-La Lhasa?

Shangri-La Lhasa provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Lhasa?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Lhasa on Jul 30, 2025 start from $167.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Shangri-La Lhasa?

This hotel is situated in Chengguan District within a short 6-minute walk of Tibet Museum and also 13 minutes on foot from Lasa Museum. You'll also find Potala Palace and Jokhang Temple within a short drive.

Is parking available on site at Shangri-La Lhasa?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Lhasa?

Chi is the hotel's spa and services include couples treatments and massages.

Does Shangri-La Lhasa feature a casino?

No, Shangri-La Lhasa doesn't have a casino.

Is there an indoor pool at Shangri-La Lhasa?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Shangri-La Lhasa?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and 2 restaurants.

Are there hot tubs at Shangri-La Lhasa?

Yes, this hotel has a spa tub.

Does Shangri-La Lhasa feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Lhasa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Lhasa allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Lhasa.

Does Shangri-La Lhasa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Shangri-La Lhasa?

The closest major airport to Shangri-La Lhasa is Lhasa (LXA-Gonggar), which is about 27.6 mi away.

Are there rooms with balconies at Shangri-La Lhasa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or hill views.

Does Shangri-La Lhasa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Lhasa.

Shangri-La Lhasa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiao

Stayed 4 nights in Apr 2025

10/10 Excellent

huu hoang Hiep

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

8/10 Good

Joseph

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
Stayed 1 night in Oct 2019

10/10 Excellent

JS, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Stayed 1 night in Sep 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
Stayed 4 nights in Aug 2019

10/10 Excellent

viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in lhasa

bery nice, and very good staff , fluent english. so satisfy
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Chinese service / Hong Kong prices

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Stayed 4 nights in Apr 2019

6/10 Okay

C, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
各樣設備都很好,特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間,如果設有無煙房間樓層就更好了。
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

Marc, Burlington, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis at high altitude

We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night. The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating. The rooms are well appointed and very comfortable.
Stayed 3 nights in Jul 2018

2/10 Terrible

Julie, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Terrible food and service

I would never stay here again - food was horrible, the service was subpar compared to St Regis in Lhasa.
Stayed 1 night in Jan 2018

8/10 Good

jenny, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable and spacious

everything very good even so hospitable, made a birthday cake for my husband.
Stayed 5 nights in Dec 2017

8/10 Good

steve, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to attractions of Lhasa. Hotel is very comfortable and my only complaint is that I asked for a non smoking room, but my room had an ash tray and matches. That’s not a non smoking room!
Stayed 1 night in Nov 2017

10/10 Excellent

Jimmy, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel is Lhasa

Excellent hotel! I got sick because of te height and luckily they had a doctor available 24/7. The facilities and staff service are top notch, cannot complain. You know what you're getting with a Shangri-La and this one won't let you down trust me.
Stayed 3 nights in May 2017

10/10 Excellent

Bharat, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The oxygen lounge is fantastic

It is comfortable 5 star hotel at a decent location but the most important distinguishing feature is the Oxygen Lounge. It is a fantastic amenity and along with the cheerful and experienced doctor, it is a lifesaver for clueless low altitude people who fly in and over exert themselves.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Nice but not maintained well

Room and facilities was nice but there was stained cushion and extremely dirty air humidifier, had to requesy for it changed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in this city

I stayed there for 4 nights. A Great hotel in the city with good facilities, stuffs, foods and services. The hotel is very quite during the night. With Good in-room dining with affordable price. Good location with great SPA and an oxygen bar for free. Five star hotel. Will come again. That's all I got. Come and try try try try try try try.

10/10 Excellent

David Wai Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located luxury hotel

Centrally located luxury hotel, with an oxgyen chamber for those with altitude sickness. As a Golden Circle Jade member you get all breakfast for free too!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Recommended

Surprisinglg superior to the St Regis in terms of service staff and efficiency. The 24h oxygen room was a bonus. Room had a great view but not soundproof from the bar/restaurant so you could hear the band at night. Decor is a bit dated and buffet breakfast could use a refresh in offerings. Still it's comfy stay in Lhasa even if it's not the same class as the rest of the hotel chain's properties in bigger Asian cities

8/10 Good

ANA

Liked: Staff & service, property conditions & facilities, room comfort
It was great until they charge me for the deposit, eventhough it was already paid

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Much better than 3.5 stars

I chose the Shangri-la for the chain's reputation & my previous experiences with them, and I got most of what I was expecting. Comfortable & spacious room with a view of Potala Palace, nice amenities, nice service, very good fitness facilities and a great massage at the spa. English is not understood nor spoken by all the staff, so it can take time to get what you want, but it's not a major problem. Fitness facilities & spa were great and the "oxygen room", which is specifically designed to help adjust to the altitude of Lhasa, was a nice extra. Major sights are within walking distance. Gift shop has nice items but exponentially more expensive than similar things in the market. Overall, we had a great stay and would definitely return to the Shangri-la whenever possible.