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Crowne Plaza Lanzhou by IHG

4.5 star property
Luxury hotel with 3 restaurants and a fitness center

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Photo gallery for Crowne Plaza Lanzhou by IHG

Experience the sleek, contemporary design of Crowne Plaza, featuring a striking archway entrance and clean lines.
Relax in a spacious lounge with expansive city views, comfortable seating, and lush greenery.
Enjoy a city view from the large bed in this stylish room, featuring a flat-screen TV, comfortable seating area, and desk.
Relax in our spacious lobby, featuring a seating area with sofas and armchairs, expansive windows offering city views, and a reception desk for a smooth check-in experience.
Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating, and a wine cellar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.1 Beibinhe Road East, Chengguan District, Lanzhou, Gansu, 730046
  • Lanzhou University
    ‪4 min drive‬
  • Lanshan Park
    ‪4 min drive‬
  • Gansu Provincial Museum
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, River View (High Floor)

Enjoy a city view from the comfort of this stylish room, featuring two single beds, a flat-screen TV, and a spacious desk area.

Standard Room, 2 Twin Beds, River View (High Floor)

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Relax in a spacious room with a large flat-screen TV, comfortable bed, and desk for work or dining, offering a city view.

Standard Room, 2 Twin Beds, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, River View

Relax in a spacious room with a large bed, flat-screen TV, and desk with telephone.

Standard Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, River View

Enjoy a panoramic city view from the large window, relax in the comfortable seating area with a sofa and armchairs, and unwind with a flat-screen TV.

Royal Suite, 1 King Bed, River View

  • 1808 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, River View (High Floor)

Relax in a stylish room with a made bed, flat-screen TV, and large mirror.

Standard Room, River View (High Floor)

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds

Relax in style with a plush bed, bathtub, and elegant seating area.

Presidential Suite, Multiple Beds

  • 3617 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Twin Beds, Business Lounge Access, River View

Two large beds with white linens, a desk and chair, and a city view.

Standard Room, 2 Twin Beds, Business Lounge Access, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Relax in a spacious room with a large bed, nightstand, and desk, offering a city view.

Standard Room

  • 452 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Business Lounge Access, River View

Relax in a spacious room with a large bed, plush sofa, and modern amenities.

Standard Room, Business Lounge Access, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Living and Dining Area)

Relax in a spacious room with a bathtub, comfortable seating area, and well-appointed bathroom.

Suite, 1 Bedroom (with Living and Dining Area)

  • 1356 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access, River View

Enjoy a city view from the comfort of a spacious bed with a flat-screen TV and large window.

Suite, 1 Bedroom, Business Lounge Access, River View

  • 904 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lanzhou

Located in Chengguan, Crowne Plaza Lanzhou by IHG is within a few miles (5 km) of popular sights such as Lanzhou University and Lanshan Park. This 4.5-star hotel has 440 rooms and welcomes guests with 3 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Gansu International Convention and Exhibition Center - 7 min walk - 0.4 miles
  • Lanzhou University - 4 min drive - 2.3 miles
  • Lanshan Park - 4 min drive - 2.3 miles
  • Wuquanshan Park - 6 min drive - 3.4 miles
  • Gansu Provincial Museum - 9 min drive - 6.3 miles

Getting around

  • Lanzhou Station - 17 min drive
  • Lanzhou (LHW-Zhongchuan) - 54 min drive

Restaurants

  • ‪马菇拜百年羔羊 - ‬14 min walk
  • ‪火辣辣音乐酒城 - ‬7 min walk
  • ‪花之林音乐酒城 - ‬9 min walk
  • ‪D-one酒吧 - ‬3 min drive
  • ‪大班咖啡红酒吧 - ‬2 min drive

About this property

Crowne Plaza Lanzhou by IHG

Luxury hotel with 3 restaurants and a fitness center
Guests staying at Crowne Plaza Lanzhou by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. A multilingual staff is on hand to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a business center, and a terrace.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, Korean

Similar properties

Experience the elegant lobby with a geometric patterned floor, boutique-style counters, and a unique open shelving unit showcasing local treasures.

Crowne Plaza Lanzhou New Distric by IHG

  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
10.0 out of 10, Exceptional, 1 review
$53 nightly
The price is $56
Aug 30 - Aug 31
Total includes taxes and fees
Crowne Plaza Lanzhou New Distric by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 148 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • All day Dining Restaurant
  • Chinese Restaurant
  • Club Lounge
  • Lobby Lounge
  • Specialty Muslim

Things to do

  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a river
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 148.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Lanzhou
Crowne Plaza Lanzhou
Lanzhou Crowne Plaza
Crowne Plaza Lanzhou Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Lanzhou by IHG?

Crowne Plaza Lanzhou by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do close to Crowne Plaza Lanzhou by IHG?

This hotel is situated in Chengguan within a short 17-minute walk of Yellow River. You'll also find Baitashan Park and Lanshan Park within a short drive.

Is there parking available at Crowne Plaza Lanzhou by IHG?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Crowne Plaza Lanzhou by IHG?

Spa services at the hotel include massages.

Does Crowne Plaza Lanzhou by IHG include a casino at the property?

No, Crowne Plaza Lanzhou by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Lanzhou by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Crowne Plaza Lanzhou by IHG?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Crowne Plaza Lanzhou by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Lanzhou by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Lanzhou by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Lanzhou by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Crowne Plaza Lanzhou by IHG.

Are there connecting rooms at Crowne Plaza Lanzhou by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Crowne Plaza Lanzhou by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Lanzhou by IHG.

Crowne Plaza Lanzhou by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 62 reviews
Rating 8 - Good. 19 out of 62 reviews
Rating 6 - Okay. 2 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amiad

Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The property overall was very nice. However, even if you request and receive a non-smoking room guests are permitted to smoke on your floor. There are ashtrays near the elevator that are used. The smoke smell will certainly leak into your room a bit. We paid for the breakfast through our Expedia booking upfront. However, every morning at the breakfast I was the only one out of our large travel group of 31 (who are mainly of Chinese origin but not living in China) who got hassled every morning to pay. I couldn’t help, but wonder if it was because I am only part Chinese and don’t present as Asian to most. The last breakfast was quite embarrassing in the way that I was treated. But that said we had a really good experience with our room service person for dinner one night. Also, we had hot pot one evening in the hotel restaurant, which we enjoyed and were told we were going to be given a small discount for a reason I am not sure of. I probably would not stay here again given the smoke smell, the distance from night markets, and the breakfast hassle every morning to double pay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Lanzhou is the land of smokers and the hotel does little to control people who choose to smoke in the lobby, the elevators, the rooms. Great hotel but just can’t get away from the smoke.
Stayed 1 night in Apr 2024

8/10 Good

Yifan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Delightful staff, great breakfast and good facilities.A comfortable stay with a great location.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

10/10 Excellent

Rafael, Bayamón, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice to make!!

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a good choice to make!!

Even when the hotel is not new, it has an excelent service, good food, beautiful rooms, great beds! I honestly recommend it!!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at this hotel. Located at the heart of the city. Nice breakfast, friendly staff.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Comfortable room. Good place to stay for business. Good facilities.
Stayed 1 night in Nov 2017

2/10 Terrible

Michael, Raleigh, NC

Liked: Cleanliness, room comfort
Disliked: Staff & service

Only real option in Lanzhou.

I've had the misfortune of having stayed here twice, once in 2015 and once in 2017. The ONLY reason I'd ever stay here is that there are basically no other options in the city. It looks like most any other Crowne Plaza, but looks can be deceiving. The staff are poorly trained, and as is common in China, indifferent at best, and rude at worst (although at a nice western brand you sometimes get better service- not here). Front desk- staff are generally unhelpful. They didn’t tell us anything about the hotel... we had to ask about things such as breakfast (included with our rate) and the club lounge. There also seems to be no communication across the hotel: they have no idea what time either of the two restaurants open or the "bar". We were given vouchers for “first drink is on us” free drink upon check-in, good for beer, juice, or coffee… -when we tried to use them, we were told the lounge/bar downstairs was out of beer, and that those vouchers were only for juice anyway. 4th floor “bar”- Very weird experience- the name of the “bar” didn’t match the name of it on the website or even on the elevator… scantily clad employees were walking around, going into various side rooms… there were more employees than customers, most of whom stared weirdly at our group the entire time… we felt very out of place, like we were in a night club or strip club instead of a hotel bar… I could go on and on, but unfortunately characters are limited.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

A great hotel at Lanzhou. Wonderful location and services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good. Nice hotel rooms. Breakfast was nice too. You can order some chef cooked food ( eggs etc) at your table and they would bring it to you which is very nice.

10/10 Excellent

Baisong, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Great room, you can see the yellow river no matter which room you stay. Have been here for more than 5 times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but It is little far from the city center.

10/10 Excellent

Satyanarayan P.

Liked: Cleanliness, staff & service, room comfort

Business trip

Excellent yellow river view from the Hotel. Very good room size. Breakfast is fabulous.

10/10 Excellent

Zhi, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

I was in Lanzhou for meeting with friend. And stayed at this hotel for one night. The hotel located at a new developed area in north middle side of Lanzhou city. There are not too many restaurants around, so it's little inconvenience. But, the view from the room are awesome! And the hotel conditions are very americanized.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

man 52

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace by the Yellow River

I bragged to my friends that I spent 3 days at a nice hotel by the Yellow River. The room was spacious and clean, and the service was good. I was satisfied because there were many kinds of breakfast. I used the bar after dinner and I was impressed by the kindness of the waitress. However, I had no choice but to use a taxi to get out of town, so that was a shame. But the staff call a taxi quickly I didn't have any difficulties. Even if I went back to Lanzhou I will be using the Crown Plaza Hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enkin

Stayed 2 nights in Nov 2024

10/10 Excellent

PUI CHI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀不錯，位置也不錯

位置很不错，河景房景觀真的好，裝修有點老式了，但維護還可以的，不過在17樓淋浴間竟然地下水道會返味，這點大打折扣了
Stayed 2 nights in Aug 2024