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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Daily English breakfast (GBP 16.95 per person)
Fitness facility
Exterior
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪2 min drive‬
  • Place, Lancaster University
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, travel crib, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(42 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel crib, free WiFi

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(22 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(27 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Lancaster

Holiday Inn Lancaster by IHG places you within a mile (2 km) of Lune Aqueduct and The Centre at Halton. This 4-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Lune Aqueduct - 10 min walk - 0.6 miles
  • The Centre at Halton - 2 min drive - 1.7 miles
  • Lancaster Castle - 5 min drive - 2.0 miles
  • Lancaster University - 5 min drive - 5.4 miles
  • Yorkshire Dales National Park - 20 min drive - 18.3 miles

Getting around

  • Bare Lane Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪Sultan Of Lancaster Experience - ‬2 min drive
  • ‪The Gregson Centre - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Riverwalk hotel with a full-service spa and a health club
At Holiday Inn Lancaster by IHG, guests enjoy a full-service spa, a children's pool, and a gym. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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9.0 out of 10, Wonderful, 1,000 reviews
$116 nightly
The price is $139
Jan 17 - Jan 18, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on Jan 4, 2026 start from $65.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Lancaster by IHG?

This hotel is located in Lancaster within a short 16-minute walk of Lune Aqueduct. You'll also find Grand Theater and Lancaster City Museum within a short drive.

Is parking available on site at Holiday Inn Lancaster by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Holiday Inn Lancaster by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Holiday Inn Lancaster by IHG have a casino on the premises?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Lancaster by IHG?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Holiday Inn Lancaster by IHG have a hot tub?

No, but this hotel does have a steam room.

Does Holiday Inn Lancaster by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Lancaster by IHG serves an English breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Lancaster by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of GBP 15.00 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Lancaster by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Lancaster by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Lancaster by IHG.

Does Holiday Inn Lancaster by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Lancaster by IHG.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1005 reviews
Rating 8 - Good. 322 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room.. guttering dripped all night from the rain… breakfast was nice worth The £13… drinks expensive
Stayed 1 night in Sep 2025

10/10 Excellent

Ye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Quiet and peaceful
Stayed 1 night in Sep 2025

6/10 Okay

Shreena

Disliked: Staff & service

Very average stay

1. Tv remote not working. Batteries requested twice and nobody did anything. 2. No safe in the room. 3. One cupboard only, with only 4 hangers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ian

Excellent reception and restaurant service.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

1 night stopover

Clean hotel. Pool was great, unfortunately we called the day we booked to enquire about using the pool, we were told by bookings that yes it was open. Arrived a few hrs later to find it closed until the next day. So check before if you are using the pool. Reception staff where fantastic and allowed a slightly later checkout (happy kids!) Would stay again. Breakfast was lovely!
Stayed 1 night in Sep 2025

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation well located, staff very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Steven, Port Elgin

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Faraz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, pool and good value for money

Our stay was wonderful, good location for travelling to Lake District and kids loved the pool and play area
Stayed 2 nights in Aug 2025

8/10 Good

AMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. The location is great, very quiet and peaceful, and the staff were friendly and welcoming. The kitchen staff, in particular, were outstanding—very helpful and kind. However, there are some areas for improvement. The staff could be better prepared when assisting foreign guests, and the breakfast could use more variety and quality. The swimming pool was clean and looked nice, but the chemicals in the water were too strong and caused eye irritation. Overall, a pleasant stay with room for improvement
Stayed 2 nights in Aug 2025

6/10 Okay

Grant, Highbridge

Stayed 1 night in Aug 2025

8/10 Good

simon

Stayed 1 night in Sep 2025

10/10 Excellent

Harriet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, clean and comfortable with great facilities
Stayed 1 night in Aug 2025

8/10 Good

Royston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Manuel Ernesto

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

sumbal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, clean and convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rayan, CHESSINGTON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is ok , but rooms furniture is old and some broken and needs changing
Stayed 3 nights in Aug 2025

6/10 Okay

robert, Bedford

Liked: Cleanliness
I like this hotel and will use it again. However i was disappointed that a sofa bed was left made up in my room when i am a solo traveller. It meant i did not have a sofa to sit on. In addition the sauna was out of use. This hotel is not a cheap option but i expect better when you are paying a pre.ier rate.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend the Premium Room

We had a Premium Room this time which was excellent in most respects. The bed had an undersized mattress on it for some reason, which made it a bit too narrow for two people (may be different in other rooms). Other than that it was very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danny

Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, friendly staff, good breakfast, dinner was also good. The only thing I can fault is that glasses kept being left in the corridors by guests, bit of a hazard for other guests and need to be cleared, but really the fault of guests…you wouldn’t leave glasses in the corridors at home would you?
Stayed 3 nights in Aug 2025

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