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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Daily English breakfast (GBP 16.95 per person)
Pool
Exterior
Exterior
Premium Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, travel crib

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
  • Williamson Park
    ‪4 min drive‬
  • Lancaster Castle
    ‪5 min drive‬
  • Lancaster University
    ‪7 min drive‬

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Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, desk, iron/ironing board, travel crib

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, iron/ironing board, travel crib

Standard Double or Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(17 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(18 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lancaster

Holiday Inn Lancaster by IHG places you within a mile (2 km) of Lune Aqueduct and The Centre at Halton. This 4-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Lune Aqueduct - 10 min walk - 0.6 miles
  • Williamson Park - 4 min drive - 2.5 miles
  • Grand Theater - 4 min drive - 1.8 miles
  • Lancaster Castle - 5 min drive - 2.0 miles
  • Lancaster University - 7 min drive - 5.8 miles

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Riverwalk hotel with a full-service spa and a health club
At Holiday Inn Lancaster by IHG, guests enjoy a full-service spa, a children's pool, and a gym. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Polish

Similar properties

Front of property

go2 lancaster centre hotel

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  • Free WiFi
  • 24/7 front desk
8.2 out of 10, Very Good, 288 reviews
$61 nightly
The price is $73
Jul 6 - Jul 7
Total includes taxes and fees
go2 lancaster centre hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do near Holiday Inn Lancaster by IHG?

This hotel is located in Lancaster within a short 16-minute walk of Lune Aqueduct. You'll also find Williamson Park and Lancaster Castle within a short drive.

Is there parking available at Holiday Inn Lancaster by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Holiday Inn Lancaster by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Holiday Inn Lancaster by IHG have a casino on the premises?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Lancaster by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Holiday Inn Lancaster by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Holiday Inn Lancaster by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Lancaster by IHG serves an English breakfast for a surcharge each morning at Hotel Restaurant.

Does Holiday Inn Lancaster by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of GBP 15.00 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Lancaster by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Lancaster by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Lancaster by IHG.

Does Holiday Inn Lancaster by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Lancaster by IHG.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1008 reviews
Rating 8 - Good. 346 out of 1008 reviews
Rating 6 - Okay. 147 out of 1008 reviews
Rating 4 - Poor. 89 out of 1008 reviews
Rating 2 - Terrible. 66 out of 1008 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with family
Power tripped in our room. Food mediocre.
Stayed 1 night in Mar 2025

8/10 Good

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, friendly staff, food was good
Stayed 1 night in Mar 2025

2/10 Terrible

Raja Rauf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience with Holidays inn ever

Double bed is a single bed and we couldn’t sleep. Bathroom basin blocked , shower head loose couldn’t let us shower as water splashes everywhere. Wouldn’t stay here as it’s waste of money I think it’s fake holidays inn as Holidays inn I know are lot better. Thanks
Stayed 1 night in Mar 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely family stay, the pool was great and opened early so kept the kids entertained before breakfast with early wake ups! Lovely little play area outside and play area inside to keep kids entertained for a little while, nice size rooms and all very clean. Close to Lancaster town centre beautiful area
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

2/10 Terrible

Victoria

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible

Stuffy room, tiny bed and an awful squeaking noise that occurred every minute. We left at 22:30.unbearable.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Location good. Room nice and spacious. Beds cosy. Breakfast very nice. Restaurant a bit pricey.
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Traveled with family
Liked: Staff & service, amenities
Room very warm, aircon in fault mode. Large external aircon unit outside the open window. Room othwerise excellent. Staff amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shareena

Stayed 1 night in Feb 2025

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, amenities
The hotel is great, the restaurant is very basic
Stayed 3 nights in Dec 2024

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely walks right behind it!
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Feb 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Hotel situated in a great location with convenient access to all national park attractions. Ample car parking and public transport available within easy reach. Accommodation situated on the ground floor is somewhat tired although no complaints regarding cleanliness was offered. Good selection of food and beverages are provided. 2 good nights sleep was had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Business traveler
Liked: Staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for university and city centre.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn lancaster

Booked this hotel as had long journey and wanted to break up travel. Hotel was clean and staff were attentive and pleasant. Restaurant was very good and catered for restricted diets
Stayed 1 night in Jan 2025

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