4/10 Poor
James
Traveled with family
Feb 13, 2026
Liked: Cleanliness, amenities, property conditions & facilities
We were so looking forward to our stay. We checked in at the front desk around 7:30 pm and went to our room to await our bags to be delivered by the bell hop. Finally, at 8:30, the bags arrived so we headed downstairs to grab some dinner. Upon checkin we were told that the restaurants closed at 9 pm. First stop was Sandy’s Pub but it was CLOSED due to a private party. At Six Peaks restaurant at 8:45 we were told the kitchen had closed so we could not be given a table. We went back to the front desk-8:50 pm by now- and were told that we were out of luck but were told by the young, pony-tailed manager that we could order Door Dash in Truckee. A nice assistant manager told us that every restaurant in Truckee but Taco Bell also closes at 9 pm. I wish the check in person had said that one restaurant was closed & the other could close early when we checked in. We would have waited to call for the bags until after dinner. Other than the helpful assistant manager the staff was indifferent to their actions. Unacceptable for a high priced resort property in a world class destination.
James
Stayed 1 night in Feb 2026
