The Westin Ka'anapali Ocean Resort Villas

Family fun on the beach, with 2 outdoor pools, near Black Rock

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax by the resort's expansive pool surrounded by palm trees and a spacious deck.

Relax by the serene pool surrounded by lush vegetation and take in the breathtaking ocean views.

Relax in the spacious lobby, surrounded by lush greenery and a serene view of palm trees and water.

Relax in a serene outdoor space with a central fire pit, stone seating, and lounge chairs, surrounded by palm trees and a picturesque view.

Enjoy breathtaking ocean views from the resort's spacious balconies, overlooking the pool and lush gardens.

Overview
Prices
Location
Amenities
Policies

Popular amenities

Bar
Spa
24/7 front desk
Dryer
Washer

Explore the area

6 Kai Ala Dr, Lahaina, HI, 96761

Kaanapali Beach
‪14 min walk‬
Black Rock
Whalers Village
‪4 min drive‬
Kahului, HI (OGG)
‪51 min drive‬

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Room options

Villa, 1 Bedroom, Balcony (Mobility Accessible, Roll-in Shower)

890 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony (Hearing Accessible)

1032 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View (Hearing Accessible)

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View (Mobility Accessible, Roll-in Shower)

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View (Hearing Accessible)

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View (Mobility Accessible, Roll-in Shower)

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Balcony, Oceanfront

463 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Oceanfront

1032 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Oceanfront

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony (View)

1032 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (View)

463 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony (View)

890 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (View)

498 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Villa, 2 Bedrooms, Balcony, Ocean View

1566 sq ft
2 bedrooms
1 bathroom
Ocean view
Sleeps 8
2 Double Beds

Villa, 2 Bedrooms, Balcony (View)

1566 sq ft
Studio
1 bathroom
Sleeps 8
2 Double Beds

Villa, 1 Bedroom, Balcony, Ocean View (Mobility Accessible, Transfer Shower)

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony (Mobility Accessible, Transfer Shower)

890 sq ft
Studio
1 bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Oceanfront (Mobility Accessible, Transfer Shower)

1032 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Balcony, Ocean View

1352 sq ft
2 bedrooms
1 bathroom
Ocean view
Sleeps 8
2 Double Beds

Villa, 2 Bedrooms, Balcony (View)

1352 sq ft
2 bedrooms
1 bathroom
Sleeps 8
2 Double Beds

Villa, 2 Bedrooms, Balcony, Ocean View

1352 sq ft
2 bedrooms
1 bathroom
Ocean view
Sleeps 8
2 Double Beds

Villa, 2 Bedrooms, Balcony, Oceanfront

1566 sq ft
2 bedrooms
1 bathroom
Ocean view
Sleeps 8
2 Double Beds

Villa, 2 Bedrooms, Balcony, Oceanfront

1352 sq ft
2 bedrooms
1 bathroom
Ocean view
Sleeps 8
2 Double Beds

Villa, 1 Bedroom, Balcony, Ocean View

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
2 Double Beds

Villa, 1 Bedroom, Balcony, Ocean View

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Ocean View

463 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Ocean View

463 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View

1032 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Balcony, Ocean View (Mobility Accessible, Transfer Shower)

890 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Balcony, Oceanfront

498 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Ocean View

498 sq ft
Studio
1 bathroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

Kaanapali

Kaanapali Beach is a short stroll from The Westin Ka'anapali Ocean Resort Villas, and other popular attractions like Black Rock are within a mile (2 km). This 1021-room, 4-star condo resort has 2 outdoor pools along with a full-service spa and 3 restaurants.

View more Condo Resorts in Kaanapali

What's nearby

Kaanapali Beach - 14 min walk - 0.8 miles
Kaanapali Kai Course at Kaanapali Golf Resort - 2 min drive - 1.7 miles
Whalers Village - 4 min drive - 1.9 miles
Napili Bay - 8 min drive - 5.2 miles
Kapalua Beach - 9 min drive - 5.7 miles

Getting around

Kahului Airport (OGG) - 44 min drive

Restaurants

‪Monkeypod Kitchen by Merriman - ‬4 min drive
‪Hula Grill Kaanapali - ‬4 min drive
‪Duke's Beach House Maui - ‬13 min walk
‪Pizza Paradiso - ‬3 min drive
‪Slappy Cakes - ‬18 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

The Westin Ka'anapali Ocean Resort Villas

Family fun on the beach, with 2 outdoor pools, near Black Rock

Guests of The Westin Ka'anapali Ocean Resort Villas have access to a full-service spa, 2 outdoor pools, and a lazy river. Parking is available for USD 30 per day (USD 35 per day for valet parking), and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach condominium resort include a children's pool, a gym, and a sauna.

Each condo features a separate bedroom. A 42-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a jetted tub and a hair dryer. Other standard amenities include a washer/dryer, a sofa bed, and a microwave. Change of bedsheets is available on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide, and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Helani has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Pool
Hot Tub
Spa
Pet friendly

$566 nightly

Aug 23 - Aug 24

Total includes taxes and fees

Property amenities

Beach

On a sandy beach
Beach cabanas (surcharge)
Beachside massages

Pool/Spa

13 treatment rooms
2 outdoor pools
Aromatherapy
Beachside massages
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Full-service spa
Hot tub
In-room massages
Manicures/pedicures
Pool cabanas (surcharge)
Pool umbrellas
Prenatal massages
Reflexology
Sauna
Sports massages
Steam room
Swedish massages
Waterslide

Internet

Available in the condo: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Roundtrip airport shuttle (surcharge)
Free area shuttle
Self parking on site (USD 30 per day; includes in/out privileges)
Valet parking on site (USD 35 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Family friendly

Children's pool
Free crib
Playground

Restaurants on site

Auntie's Kitchen
Pailolo Bar and Grill
Pulehu, an Italian Grill

Food and drink

Blender
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Ice maker
Microwave
Paper towels
Refrigerator
Stovetop
Toaster

Dining

2 poolside bars
3 bars/lounges
3 restaurants
A coffee shop/cafe
Dining table
Snack bar/deli

Bedrooms

Bedroom
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed: USD 30 per night
Sofa bed

Bathroom

Hair dryer
Jetted bathtub
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided

Living spaces

Dining table
Window screens

Entertainment

42-inch LCD TV with premium cable channels
TV in common areas

Outdoor areas

Barbecue grill
Garden
Picnic area

Laundry

Dry cleaning/laundry service
Laundry facilities
Washer/dryer

Work spaces

1,000 square feet of conference space
Meeting room

Climate control

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Designated smoking areas

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Change of bedsheets (on request)
Concierge services
Free local calls
Gift shop/newsstand
Grocery/convenience store
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe at front desk
Tour and ticket assistance
Wedding services

Location highlights

Near the ocean
On the boardwalk/promenade
On the waterfront

Things to do

2 outdoor pickleball courts
2 outdoor tennis courts
Children's pool
Gym
Shopping
Snorkeling
Surfing/bodyboarding
Waterslide
Bicycle rentals nearby
Boat tours nearby
Ecotours nearby
Golf lessons nearby
Golfing nearby
Hiking/biking trails nearby
Horseback riding nearby
Hunting nearby
Parasailing nearby
Sailing nearby
Scooter/moped rentals nearby
Scuba diving nearby
Segway rentals/tours nearby
Water skiing nearby
Whale watching nearby
Windsurfing nearby
Ziplining nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting

General

1,021 units
6 floors
Access via exterior corridors
Banquet hall
Bed sheets changed on request
Connecting units available
Electric car charging station
Garden
No plastic coffee stirrers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 9 2025 to November 24 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

During renovations, the condo resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 30.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Self parking fee: USD 30 per day (in/out privileges)
Valet parking fee: USD 35 per day (in/out privileges)
Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-68-0509641

This property accepts credit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4:00 PM—-anytime
Check-out: 10 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is TA-68-0509641.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector and outdoor lighting.
The property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the condo resort at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaanapali Ocean Resort

Kaanapali Westin

Ocean Resort Villas

Westin Kaanapali

Westin Ka'anapali Ocean Resort Villas Lahaina

Westin Kaanapali Ocean Villas

Westin Kaanapali Resort Villas

Westin Ocean Resort Villas

Westin Ocean Resort Villas Kaanapali

Westin Ocean Villas

The Westin Kaanapali Ocean Resort Villas Hotel Lahaina

The Westin Kaanapali Ocean Resort Villas Maui/Lahaina

Westin Ka Anapali Ocean Hotel

Lahaina Westin

Westin Maui Villas

Westin Villas Maui

Westin Ka'anapali Ocean Villas Lahaina

Westin Ka'anapali Ocean Resort Villas

Westin Ka'anapali Ocean Villas

Westin Ka'anapali Ocean

The Westin Ka'anapali Ocean Resort Villas Lahaina

The Westin Ka'anapali Ocean Resort Villas Condominium resort

Frequently asked questions

Is free cancellation available at The Westin Ka'anapali Ocean Resort Villas?

The Westin Ka'anapali Ocean Resort Villas offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Ka'anapali Ocean Resort Villas?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at The Westin Ka'anapali Ocean Resort Villas on Aug 8, 2025 start from $479.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Westin Ka'anapali Ocean Resort Villas?

This condo resort is located in Kaanapali, just steps from Kahekili Beach. You'll also find Whalers Village and Kaanapali Beach within a short drive.

Is parking available on site at this condo resort?

Yes, valet parking is offered for USD 35 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at The Westin Ka'anapali Ocean Resort Villas?

Spa Helani is the condo resort's spa and services include sports massages, beach massages, reflexology, and body wraps.

Does The Westin Ka'anapali Ocean Resort Villas include a casino at the property?

No, The Westin Ka'anapali Ocean Resort Villas doesn't have a casino.

Is there an indoor pool at The Westin Ka'anapali Ocean Resort Villas?

No, this condo resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is The Westin Ka'anapali Ocean Resort Villas a good place to stay for couples?

This beachfront condo resort offers many amenities for couples, including in-room massages as well as 2 outdoor pools and 2 poolside bars.

Are there hot tubs at The Westin Ka'anapali Ocean Resort Villas?

Yes, this condo resort has a spa tub.

Does The Westin Ka'anapali Ocean Resort Villas feature a restaurant that includes a breakfast menu?

Yes, The Westin Ka'anapali Ocean Resort Villas has 3 restaurants, and serves breakfast for a surcharge.

Does The Westin Ka'anapali Ocean Resort Villas allow pets to stay for free?

No, pets aren't allowed at The Westin Ka'anapali Ocean Resort Villas though service animals are welcome.

Does this condo resort have connecting rooms?

Yes, there are connecting guestrooms at this condo resort book for your group event or vacation.

Where is the closest airport to The Westin Ka'anapali Ocean Resort Villas?

The closest major airport to The Westin Ka'anapali Ocean Resort Villas is West Maui Airport (JHM), which is 2.5 mi away (5 minutes by car). Another top airport is Kahului Airport (OGG), which is located 27.8 mi away (44-minute drive).

Are there rooms with balconies at The Westin Ka'anapali Ocean Resort Villas?

Yes, some condo units at this condo resort offer either a balcony or a lanai where guests can enjoy ocean or resort views.

Does The Westin Ka'anapali Ocean Resort Villas have a wedding venue on site?

There are wedding services available at The Westin Ka'anapali Ocean Resort Villas if that's in your vacation plans.

The Westin Ka'anapali Ocean Resort Villas Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

David

May 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Tedd

Traveled with family

Apr 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We loved the Westin Ka'anapali, our first time staying in Maui. Room was awesome-- quiet, comfortable, and clean, as was the pool and walk out to the beach. Staff was super friendly, and we loved the cats, too.

Stayed 5 nights in Apr 2025

8/10 Good

Tarun

Traveled with family

Apr 6, 2025

Liked: Cleanliness, property conditions & facilities

Nice property, with good access to the beach, but I don't think we will go to this facility again. The staff were not polite. We had to wait for 15 minutes to check in to the resort, although there was no line. There was only 1 person at the check in desk at 2 PM in the middle of the day, who was on the phone while totally ignoring us and keeping us waiting. There are only 2 restaurants, with no options for fine dining, restaurant food is overpriced and very average. We had to walk to another tower every day to eat breakfast buffet, which by the way was very underwhelming and overpriced.

Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Traveled with family

Apr 4, 2025

Liked: Cleanliness, room comfort

Stayed 3 nights in Mar 2025

8/10 Good

Margaret

Traveled with family and small children, Traveled with partner

Mar 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Liked the beach. Liked the boardwalk for walking. Liked the policy re lounge chairs and their enforcement of the policy. Restaurant options were limited. Staff were always friendly and helpful. Auntie's Kitchen was rather mediocre. Duke's nearby was better. Would have like to know beforehand that units have washer/dryer as we would have packed less.

Stayed 11 nights in Feb 2025

10/10 Excellent

Peter Kurt, Edmonton

Traveled with family and small children, Traveled with partner, Traveled with family

Mar 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great family vacation. Stayed with kids and grandparents. Full kitchen allowed you to choose when to go out for meals and when to just cook in the unit. Barbecues were great. Beach right at the resort had great snorkeling. Kids and family had a great trip. Would stay again.

Stayed 7 nights in Feb 2025

10/10 Excellent

Anna

Traveled with family

Mar 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The Westin Ka’anapali Ocean Resort was a perfect landing place in Maui. It had fantastic units with comfortable beds, full kitchen and laundry. The resort was beautiful - large majestic lobby, beautiful pools, coffee shop, water sport facility and several outdoor eating options. We had a great stay!

Stayed 3 nights in Feb 2025

4/10 Poor

Nichols

Traveled with family

Feb 10, 2025

Liked: Cleanliness

Disappointment of Advertised rooms

I actually own at this time share property but decided to pay for a week and go whale watching. First of all they were referring to my last name as my first name and could not find my reservation. I had reserved an ocean view room which ended up being the last room in the hall on second floor which looked directly into a cement wall while sitting in a chair on the balcony. If you stood up and leaned over the plastered balcony, you could see distant ocean in the trees. They would not upgrade, change rooms or address it. Actually very rude and told me to go through third party—-YOU. I had no choice except for to keep the room that I had to pay at the desk. I was disappointed that they advertise it as ocean view and it was the worst ocean view I ever got. The hotel can not help you at all once you book at hotels.com and parking is charged per day which was never mentioned. Disappointing. Your inventory are rooms not sought after.

Stayed 7 nights in Feb 2025

10/10 Excellent

Justin

Traveled with partner

Jan 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great stay

Stayed 6 nights in Jan 2025

8/10 Good

Anthony

Traveled with partner

Jan 26, 2025

Liked: Cleanliness, property conditions & facilities

Hard to find lounge chairs

Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Jan 22, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

BRIDGET

Jan 18, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 8 nights in Jan 2025

10/10 Excellent

Tarra

Jan 12, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jan 2025

8/10 Good

Pamela

Traveled with family

Jan 10, 2025

Liked: Cleanliness, room comfort

room not poolside like requested

It was fine. we didn’t get a poolside room even though we requested some time ago. They completely ignored me request without comment. ok well, we still had fun. the towel cards are annoying .

Stayed 7 nights in Jan 2025

10/10 Excellent

Bradley

Traveled with family and small children, Traveled with partner, Traveled with family

Jan 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This property is awesome, spacious, immaculately clean. Even though it’s a nice walk, The complimentary shuttle service to shops is perfect

Stayed 4 nights in Jan 2025

10/10 Excellent

Susan, Deerfield

Traveled with family

Jan 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I can't speak highly enough of the personnel at this resort. They exemplified the values of putting the customer first and pursuing excellence.

Stayed 8 nights in Dec 2024

8/10 Good

Rahul

Jan 1, 2025

Liked: Cleanliness, property conditions & facilities

proximity to the beach and enjoyable for the entire family

Stayed 4 nights in Dec 2024

8/10 Good

Melissa

Dec 30, 2024

Liked: Cleanliness, property conditions & facilities

Great amenities, on the beach, friendly staff!

Stayed 4 nights in Dec 2024

8/10 Good

David

Traveled with family

Dec 26, 2024

Liked: Cleanliness, property conditions & facilities

Nice size rooms. Food selection needs to be better as well as gym

Stayed 4 nights in Dec 2024

6/10 Okay

Hariprasad

Traveled with family

Dec 15, 2024

Liked: Amenities

It's definitely not a 4 star level hotel just because they ticked the eligibility criteria of a 4 star hotel. The room is below average and did not have sitout balcony and gives a small glimpse of the ocean in a narrow view even though the room I booked is of ocean view type. I will not recommend this to my friends.

Stayed 6 nights in Dec 2024