Hotel & Spa El Castell de Ciutat

4.0 star property
Riverwalk hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Outdoor wedding area
Interior
Front of property
Junior Suite, Mountain View | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Pet friendly
  • Breakfast available

Explore the area

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700
  • La Seu d'Urgell Cathedral
    ‪17 min walk‬
  • Diocesan Museum of Urgell
    ‪18 min walk‬
  • Aravell Golf
    ‪11 min drive‬
  • La Seu d'Urgell (LEU)
    ‪8 min drive‬

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Room options

Standard Double or Twin Room

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, Mountain View

  • 1055 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Junior Suite, Mountain View

  • 506 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

La Seu d'Urgell

Within a short walk of Torre Solsona, Hotel & Spa El Castell de Ciutat is within a mile (2 km) of La Seu d'Urgell Cathedral. This 38-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Torre Solsona - 6 min walk - 0.4 miles
  • La Seu d'Urgell Cathedral - 17 min walk - 0.9 miles
  • Diocesan Museum of Urgell - 18 min walk - 1.0 mile
  • Aravell Golf - 11 min drive - 4.1 miles
  • Estació de Sant Joan de l'Erm - 48 min drive - 15.6 miles

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

Riverwalk hotel with 2 restaurants and a full-service spa
Guests of Hotel & Spa El Castell de Ciutat enjoy a full-service spa, an indoor pool, and an outdoor pool. If you plan to drive, free valet parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this hot springs hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 24-inch TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, iPod docks, and free newspapers.
Hot springs and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELLNESS & SPA EL CASTELL has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.

Languages

Catalan, English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurante Katia
  • Restaurante Tapies

Things to do

  • 18-hole adjacent golf course
  • 2 hot springs
  • Archery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Private wine tours
  • Pro golf lessons
  • Sauna
  • Ski storage
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (43 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per day
  • Cribs/infant beds are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number HL-000475

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Frequently asked questions

Is free cancellation available at Hotel & Spa El Castell de Ciutat?

Hotel & Spa El Castell de Ciutat provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of Hotel & Spa El Castell de Ciutat?

This hotel is located in La Seu d'Urgell, a short 19-minute walk from La Seu d'Urgell Cathedral and also 6 minutes on foot from Torre Solsona. You'll also find Aravell Golf and Diocesan Museum of Urgell within a short drive.

Is there parking available at Hotel & Spa El Castell de Ciutat?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Hotel & Spa El Castell de Ciutat?

WELLNESS & SPA EL CASTELL is the hotel's spa and services include sports massages, Swedish massages, aromatherapy, and reflexology.

Does Hotel & Spa El Castell de Ciutat feature a casino at the property?

No, Hotel & Spa El Castell de Ciutat doesn't have a casino.

Will I find an indoor pool at Hotel & Spa El Castell de Ciutat?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Hotel & Spa El Castell de Ciutat good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring river views.

Does Hotel & Spa El Castell de Ciutat have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel & Spa El Castell de Ciutat feature a restaurant that includes a breakfast menu?

Yes, Hotel & Spa El Castell de Ciutat has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel & Spa El Castell de Ciutat allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel & Spa El Castell de Ciutat for a fee of EUR 15 per pet, per night. The property also provides food and water bowls and litter boxes.

Does Hotel & Spa El Castell de Ciutat have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel & Spa El Castell de Ciutat?

The closest major airport to Hotel & Spa El Castell de Ciutat is La Seu d'Urgell (LEU), which is 3.7 mi away (17 minutes by car).

Can I book a room with a balcony at Hotel & Spa El Castell de Ciutat?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy river or valley views.

Does Hotel & Spa El Castell de Ciutat offer wedding services?

Take advantage of the wedding venue at Hotel & Spa El Castell de Ciutat if you plan to say "I do" during your trip.

Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 84 reviews
Rating 8 - Good. 18 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Khalil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Notre séjour a été extraordinaire, nous reviendrons pour une nuit supplémentaire. L'hôtel est un ensemble complet ; la nourriture est superbe, le service du personnel est de première qualité, le spa est relaxant, les vues sont à couper le souffle. Honnêtement, nous recommandons vivement à tous ceux qui s'arrêtent dans la région ou dans les environs d'Andorre de réserver cet hôtel. Nous aimerions également remercier le personnel de la réception pour son aide lors de notre séjour et pour ses recommandations sur les endroits à visiter.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah, Yarmouth Port

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the mountains within easy walk to town. Very close and easy drive for a day trip to Andora. Beautiful pool and wonderful steam room to enjoy after a day out touring . Staff couldn’t have been nicer or accommodating . Breakfast was excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

Enjoyed 2 nights. Positives: - Very friendly and helpful staff - Great location. The history of the hotel site is wonderful - The saunas were great - enjoyed the outside pool for a few hours. Great views from the pool deck - Room was a great size and nice view from the balcony. - Fantastic continental breakfast. Negatives: - Beds were far too firm for our liking. Of course, this is all in your personal preference but we had trouble getting comfortable. - The outdoor hot tubs were not “hot” during our stay and staff could not rectify the issue. Overall, this Would appear to be the best option in La Seu d’Urgell. Our understanding from the staff is that they have been open for about six months. There is some repairs to the roof ongoing, we heard nothing during our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of the hotel are beautiful, and so are the views of the Pyrenees from the rooms. But, the best part of my stay was interacting with the wonderful people who worked at the hotel. The women at the front desk were friendly, knowledgable and professional. And the 2 managers that I met were the same. They gave me recommendations on where to stop on my way back to Lisbon and also made the hotel reservation for me! The staff was quick to help and did it with a smile. It was an excellent 3 nights and I would not hesitate to return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in Catalonia!

We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Stayed 1 night in Aug 2024

10/10 Excellent

gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't do enough to help

The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
Stayed 1 night in Aug 2024

6/10 Okay

zbigniew

Liked: Staff & service

Short stay

It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
Stayed 2 nights in Jul 2024

10/10 Excellent

Miri

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed. The Hotels.com Gold team failed

We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
Stayed 1 night in Jul 2021

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high-end hoteol, not in a modern style; rather, an older, classic style. Wood, furniture, carpet in the room, turn-dwn service in the evening - that kind of thing. Lovely! The staff were friendly and helpful - overall lovely!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Kathryn, Brooklyn NY USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We started our trip to Spain at El Castell de Ciutat. After a beautiful drive through the countryside, after landing in BCN, we were greeted by gracious staff, at the gorgeous hotel. We were jet lagged, but the hotel staff helped us orient to our new location with helpful advice and wonderful service. We had lunch in the hotel's restaurant, and were NOT disappointed. Delicious! Over the next three days we enjoyed the views, the food, the pool, and the surrounding towns. When we moved on to our next hotel, we couldn't help but be disappointed by comparison to El Castell de Ciutat! HIGHLY RECOMMEND!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar.
Stayed 2 nights in Jun 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay !

An absolutely beautiful hotel in a gorgeous position. Our only complaint was the uncomfortably hot bedroom. The staff were aware of the problem , and the manager personally apologised to every guest, what a lovely gesture ! We will definitely return.

2/10 Terrible

Needs renovatio, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs renovation

The hotel is very old and needs badly a renovation. I would never come back, it was not what I was expecting. The staff at the reception were very kind. It's close to airport and there is nothing to do around that area of the city.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My stay here was a delight. All the staff we met were, without exception excellent. The rooms are very traditional in style but due to the location, it works well. The view from our bedroom was stunning. The hotel has everything that you need and as its small, it feels quiet and relaxing. The food is very good quality and not overly priced. Little touches everyday in the room such as home made biscuits and a decanter of port on our arrival made it extra special. The spa is good and has all the services you would expect. Overall, an excellent hotel that I would highly recommend.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with stunning view

Very relaxing, with good food in the restaurants, superb outdoor pool.