See all properties

Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools, steps from Los Lagos Hot Springs
VIP Access

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Aromatherapy, hot stone massages, deep-tissue massages, body wraps
Aerial view
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(126 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(47 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and a short stroll from other popular sights like Baldi Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Coffee Time - ‬3 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools, steps from Los Lagos Hot Springs
Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also standard. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Similar properties

Hot springs
Volcano Lodge Hotel & Thermal Experience
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 1,003 reviews
$292 nightly
The price is $330
Feb 26 - Feb 27
Total with taxes and fees
Volcano Lodge Hotel & Thermal Experience

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests positively rate the hotel's walkable location in La Fortuna, and it's a short 2-minute walk from Los Lagos Hot Springs and also 13 minutes on foot from Baldi Hot Springs. You'll also find Arenal Volcano National Park and Tabacon Hot Springs within a short drive.

Is there parking available at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and body wraps.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Los Lagos Spa & Resort?

There are plenty of amenities for couples at this hotel, including 11 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Los Lagos Spa & Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Are there connecting rooms at Hotel Los Lagos Spa & Resort?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1089 out of 1361 reviews
Rating 8 - Good. 184 out of 1361 reviews
Rating 6 - Okay. 47 out of 1361 reviews
Rating 4 - Poor. 27 out of 1361 reviews
Rating 2 - Terrible. 14 out of 1361 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra L.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautiful! Room was always kept clean. Food at the buffet was great. Only thing I could fault was that there were no ice machines at individual buildings. Would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Svetlana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Will definitely recommend to a friend and family and come back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was great with very comfortable beds. The staff was friendly and helpful. The hot springs and pools were phenomonal. I'll definitely be going back!
Stayed 4 nights in Nov 2025

10/10 Excellent

BRENDA

Stayed 6 nights in Oct 2025

10/10 Excellent

Christine

Stayed 6 nights in Nov 2025

10/10 Excellent

Jaroslaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
I love this resort!
Stayed 4 nights in Nov 2025

10/10 Excellent

GREGORY

Stayed 1 night in Nov 2025

10/10 Excellent

millie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the thermal and cold waters. The facility is very organized. The staff was very accommodating for every request. Room service was excellent. Breakfast provided every option that we would have wanted and very diverse. Check in and out was smooth and inviting. Dinner was excellent. Had the red curry mahi mahi (perfect) and the mixed drink I wanted but was not on the menu was made without question. All of our excursions picked us up in the hotel lobby and could not have been any easier. Would do this experience all over again.
Stayed 2 nights in Nov 2025

8/10 Good

Damaris

Stayed 1 night in Nov 2025

8/10 Good

Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but The thermal pool needs more cleaning as there was hair floating around also we could here the conversation between two people in the connecting room. The breakfast was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Menachem

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Everyone was so nice and helpful. Food was great, views and hot springs were amazing!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! Check in was quick and easy. Staff was polite and helpful. Bracelet as the key made things very easy! Room was spacious. AC nice and cold. Grounds are absolutely beautiful. Shuttle up and down the hill was constantly running even in low season. Breakfast was wonderful with tons of options. Loved all the birds we saw! If I had anything negative to say it would be that it still felt crowded in the main hot springs even though it was low season.
Stayed 3 nights in Oct 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I will be visiting again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and welcoming staff
Stayed 1 night in Oct 2025

4/10 Poor

Jui Yang

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
NOT SUITABLE FOR SENIORS. Neither the facilities nor the management are adequate. There are no 5 or 6 person rooms, only “hard like tatami” setups in 4-person rooms. We arrived at 2:00 p.m. with a 78-year-old senior. We asked at reception if the room might be ready so the elderly person could rest after the long trip from San Carlos. The receptionist got up to check, but the manager, Jeison, stopped her and said check-in time was 3:00 p.m. We waited in the lobby until 3:00 p.m. The room only had two double beds. The fifth person had to sleep on a thin 2-inch mat placed over a roll-out board under one of the beds. The number of towels, pillows, and blankets was for four people, not for the five I had booked. Reception’s response was that all rooms are like that. They sent an extra set of towels and blankets, but the fifth person still had to sleep on a mat on the floor, not pleasant at all. Breakfast and the waiters’ service were very good. What was unpleasant was the lack of consideration for the elderly person and the fact that they charge for 5 person rooms when they don’t actually have them, instead, they squeeze an extra guest uncomfortably into a 4 person room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thermal waters pools were excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with breathtaking views! I would recommend this resort to anyone vacationing in La Fortuna area. We loved the hot springs pools and just tropical vibe! My kids loved the slides and pina coladas! Pura Vida.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a este lugar me encantó y lo recomiendo
Stayed 3 nights in Oct 2025

10/10 Excellent

Keara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the slide it was so exhilarating. Breakfast was delicious with so many options and fresh fruit. The hot springs were great and so prettya
Stayed 4 nights in Oct 2025

10/10 Excellent

Vicky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. A lot of things to do and explore on the resort itself. Rooms were spacious, just a bit dated. However it is clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kay

Stayed 2 nights in Oct 2025

10/10 Excellent

Ina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great at this place
Stayed 1 night in Oct 2025

Hotels

Flights

Packages