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Hotel Los Lagos Spa & Resort

3.5 star property
VIP Access

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Front of property
Aerial view
Aromatherapy, hot stone massages, deep-tissue massages, body wraps

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(130 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(48 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and a short stroll from other popular sights like Baldi Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 13 min walk - 0.7 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Soda La Palma - ‬5 min drive
  • ‪Coffee Time - ‬3 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Surá Bar & Bistro - ‬3 min drive

About this property

Hotel Los Lagos Spa & Resort

Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also standard. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on Apr 6, 2026 start from $236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests positively rate the hotel's walkable location in La Fortuna, and it's a short 2-minute walk from Los Lagos Hot Springs and also 13 minutes on foot from Baldi Hot Springs. You'll also find Arenal Volcano National Park and Tabacon Hot Springs within a short drive.

Will I be able to park at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Los Lagos Spa & Resort?

There are plenty of amenities for couples at this hotel, including 11 outdoor pools, a poolside bar, and a restaurant.

Does Hotel Los Lagos Spa & Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Are there connecting rooms at Hotel Los Lagos Spa & Resort?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.9 mi away (14 minutes by car).

Can I book a room with a balcony at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1112 out of 1395 reviews
Rating 8 - Good. 193 out of 1395 reviews
Rating 6 - Okay. 47 out of 1395 reviews
Rating 4 - Poor. 29 out of 1395 reviews
Rating 2 - Terrible. 14 out of 1395 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra L.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautiful! Room was always kept clean. Food at the buffet was great. Only thing I could fault was that there were no ice machines at individual buildings. Would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandi

Stayed 9 nights in Nov 2025

10/10 Excellent

Egbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is very good. Staff awesome, breakfast was good. My family enjoyed our stay at the resort. Wish we had booked extra days
Stayed 1 night in Dec 2025

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor condition- poor staff. No hit water. Will never stay again and will not reccomendppl.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, toilet drains slow. Staff was courteous, but did not replenish our coffee. Wish AC would face a different direction which was facing the bed, it’s very uncomfortable to have the cold air blow straight on me, and cannot leave off during hot days. Breakfast was ok, not very many choices.
Stayed 3 nights in Dec 2025

8/10 Good

David, Salt Lake City

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was comfortable, but dated. Resort and pools are fantastic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, amenities
Clean rooms, variety of pools thermal and regular, and good breakfast. Conveniently located between the town of La Fortuna and Arenal park.
View from the patio
Stayed 3 nights in Dec 2025

10/10 Excellent

matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!! Amazing views from almost every room! We were high up on the resort but it looked like every room had an amazing view! The staff was super friendly and helpful all the time! The in house restaurant had many options to choose for lunch and dinner, breakfast buffet was always delicious and never ran out of food. The barstaff was friendly and helpful and the food always hit the spot. The rooms were super cozy and very spacious and clean. Highly recommend this hotel and the pools and spas are the best around! We will be coming back on our next visit!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Sundeep

Stayed 1 night in Dec 2025

10/10 Excellent

Ritu

Traveled with family
Liked: Cleanliness
Very nice fruits. Loved the breakfast. Hot springs and bar service was also excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramakrishna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is Amazing! This is the best in La Fortuna!! I can’t wait to come back here!!
Stayed 1 night in Dec 2025

4/10 Poor

Beau

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in rooms 249 250 they are very far away from restaurant & pools with no views, cannot recommend this property as you literally have to drive to get anywhere on property! The Hot Springs are very limited compared to other properties, breakfast is great, slides are great for kids, no workout center
Stayed 3 nights in Dec 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Great amenities, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

BALAJI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Huge property with private view to mount arrnal. Best hot springs included with stay
Stayed 2 nights in Dec 2025

8/10 Good

Javier, San Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Beautiful area, the view of the volcano is awesome. You should go to the lake and do some kayaking. The thermal pool was too crowded for their size. The slides are fun for the kids.
Stayed 1 night in Dec 2025

10/10 Excellent

VIMAL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, well maintained grounds, lot of various trees and flowers. We saw created guans, pizottes and iguanas and other birds. Big rooms which are air conditioned. Ours was with queen beds which are little further up the hill. They do have a free shuttle which is always available and takes only couple of minutes. Walking is 10 mins downhill and 15 mins uphill. Hotel has great free breakfast, with lot of options. They also organized various tours to the arenal and La Fortuna areas which is very convenient. Staff is very friendly and accommodating. There are variety of the thermal pools in the resort and are very relaxing with different temperatures. Our room had a great view of the volcano though it was mostly cloudy on the top There are two restaurants and both are good. We liked the bar restaurant as it has good vegetarian choices.
Stayed 3 nights in Dec 2025

10/10 Excellent

Reema

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great breakfast!
Stayed 4 nights in Dec 2025

8/10 Good

Nirupam

Stayed 3 nights in Dec 2025

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and staff were all great. Did have to ask for a room on second floor as the mountain view on the main floor didn’t have the views of the volcano and staff were accommodating.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. The hot springs were enjoyable and having a wet bar and restaurant on site were a plus. I am a running so you can jog on property but no side walks on roads. We had no complaints other than we had an issue with lock on door but they fixed. Wish they had ice machine but the bar was accommodating. In short. We highly recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Zachary, Riviera Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The springs were exceptional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kalpesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs at the property made it special :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Pavani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Los Lagos. The amenities were excellent, and the breakfast buffet offered a wide variety of options. The views from the resort were excellent, and the maintenance was great too.
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff and food and pools were awesome . 3 guys on a guy trip and it was an awesome home base. Included breakfast was a game changer .
Stayed 4 nights in Dec 2025

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