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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and a full-service spa
VIP Access

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Villa, 2 Bedrooms, Mountain View | Balcony
Lake
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    ‪2 min walk‬
  • Baldi Hot Springs
    ‪16 min walk‬
  • Arenal Volcano
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(41 reviews)
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(108 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and within a 10-minute walk of Paradise Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 13 min walk - 0.7 miles
  • Kalambu Hot Springs - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 16 min walk - 0.9 miles
  • Ecotermales Fortuna - 2 min drive - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also standard. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests enjoy the hotel's walkable location in La Fortuna based on their ratings, and it's within a 10-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. You'll also find Arenal Volcano National Park and Baldi Hot Springs within a short drive.

Is parking available on site at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

Fangus is the hotel's spa and services include hot stone massages, deep-tissue massages, reflexology, and aromatherapy.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hotel Los Lagos Spa & Resort?

There are plenty of amenities for couples at this hotel, including 11 outdoor pools, a poolside bar, and a restaurant.

Does Hotel Los Lagos Spa & Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Are there connecting rooms at Hotel Los Lagos Spa & Resort?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.8 mi away (10 minutes by car).

Are there rooms with balconies at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 969 out of 1195 reviews
Rating 8 - Good. 160 out of 1195 reviews
Rating 6 - Okay. 34 out of 1195 reviews
Rating 4 - Poor. 23 out of 1195 reviews
Rating 2 - Terrible. 9 out of 1195 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities
So much fun for families!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Marie- Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Vacation!!

Fantastic stay!!
Stayed 5 nights in May 2025

8/10 Good

Charlene, Cape Coral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping was beautiful & access to the pools & hot springs was above average, however there weren’t as many lounge chairs as there could’ve been.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenifer

Stayed 3 nights in May 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful destination resort with proximity to lots of things to do. The hot springs are very nice and well maintained.
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. My husband and I went for our honeymoon and were blown away the second we arrived. My husband also has a peanut allergy and they were very accommodating!
Stayed 3 nights in Apr 2025

10/10 Excellent

Pinky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exception. Clean, neat. The thermal pools was awesome. No issues. Property is large, we used our car to get around the property. But I think there was a shuttle service available to get around the property.
Stayed 2 nights in May 2025

10/10 Excellent

Roshni

Traveled with family
Liked: Cleanliness, staff & service
Absolutely beautiful property with excellent customer service. The pools, bar restaurant and hotel restaurant were awesome. Our room was furthest away from the lonby but the hotel shuttle made travel convenient; never waited for more than 5 mins. Great location with volcano views and proximity to tours.
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Gisele, Pembroke Pines

Traveled with family
Liked: Cleanliness, staff & service
Beautiful grounds, mediocre hotel. Second time staying here and there’s been deterioration of the facility overall. Hotel cleanliness, views and breakfast was very good. The room we stayed in was huge but outdated and plugs didnt work, toilets didnt flush properly, very dim lighting and TVs are minicule and are not Smart tv so you can’t stream. The hot pool needs updating cement is worn, not inviting. They did issue a half night refund for the inconveniences . The staff was very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far above and beyond our expectations. The rooms were amazing, clean and felt well maintained. The property was the nicest I've been to and we were so impressed we all agreed this will be our spot for the next trip here!
Stayed 9 nights in Apr 2025

8/10 Good

Megan

Stayed 3 nights in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pura Vida

Beautiful grounds with gorgeous foliage. Pool and hot springs were a highlight. Excellent meals and a good location to access local attractions. All the staff we encountered were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pools and hot springs where great, kids loved the slides, parents loved the hot springs with swim up bar. Zip lining on site for extra charge is definitely worth it, volcano overview is worth checking out. Restaurant has great food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anri, Huntington Beach

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Room was spacious for our family of 5. Kids loved the pools and waterslides. Grounds were beautiful with a nice view of the volcano. Property is big, a little difficult to walk from our room to the main area but not a problem for us. Would love to visit again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch experience - pools, room, food

We had a fantastic time at Los Lagos. The room was comfortable, well equipped and clean. The hot spring pools were amazing and clean. We really appreciated the natural setting and natural pools woven around the hotel and pools, which attracted wildlife. The breakfast buffet was great including good vegetarian options. Staff were great. Would definitely go back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Maki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Karla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for a little bit. A little overwhelming but ok for a few days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautigul
Stayed 2 nights in Apr 2025

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