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Hotel Los Lagos Spa & Resort

Property class: 3.5
VIP Access

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Photo gallery for Hotel Los Lagos Spa & Resort

A lush, tropical garden with a hot spring area, stone seating, and a variety of plants.
A bar area with a central island, bar stools, hanging lights, and a tropical mural.
A mountain with a red-roofed building complex at its base, surrounded by lush greenery.
A landscaped entrance with a sign for Hotel Los Lagos Spa & Resort, surrounded by tropical vegetation and a mountain in the background.
A couple dining at a table in a pool surrounded by tropical plants and rocks.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Paradise Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, Mountain View

A room with a wooden cabinet, a painting, and a view of a mountain through a sliding glass door.

Standard Room, Mountain View

9.2 out of 10
Wonderful
(141 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Mountain View

A room with a wooden cabinet, a painting, and a view of a mountain through a sliding glass door.

Superior Room, Mountain View

9.2 out of 10
Wonderful
(61 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
  • Free WiFi

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About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and a short stroll from other popular sights like Baldi Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 14 min walk - 0.8 miles
  • Kalambu Hot Springs - 14 min walk - 0.8 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 17 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • Shangri-La Gardens
  • ‪Coffee Time - ‬3 min drive
  • ‪Sloffee - ‬2 min drive
  • ‪Raúl Castaño - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and phones. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on Aug 23, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests positively rate the hotel's walkable location in La Fortuna, and it's a short 2-minute walk from Los Lagos Hot Springs and also 13 minutes on foot from Baldi Hot Springs. You'll also find Tabacon Hot Springs and Arenal Volcano National Park within a short drive.

Is parking available on site at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and body wraps.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Los Lagos Spa & Resort?

There are many amenities for couples at this hotel, including a restaurant and 11 outdoor pools plus some guestrooms feature a private pool.

Are there hot tubs at Hotel Los Lagos Spa & Resort?

No, this hotel doesn't have a spa tub.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Are there connecting rooms at Hotel Los Lagos Spa & Resort?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1245 out of 1547 reviews
Rating 8 - Good. 209 out of 1547 reviews
Rating 6 - Okay. 51 out of 1547 reviews
Rating 4 - Poor. 26 out of 1547 reviews
Rating 2 - Terrible. 16 out of 1547 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, beautiful grounds!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joshua Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, hotsprings were very nice and relaxing. Excellent view of the volcano.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness
Great resort
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the biggest and best Ive ever had included at a resort! Great pools and beautiful property!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities
Very spacious, private and clean rooms. Beautiful property with lots of pools and very friendly staff
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here loved everything, and the staff was so helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, amenities
Loved this place everything top service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and meals.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved the pools and hot springs. The grounds are beautifully maintained. Staff are friendly and helpful. Would highly recommend this resort.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort!! So much to see within the resort itself. Hot springs and nature trails were amazing. People were friendly and accommodating. Highly recommend this resort.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of options and great dining
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tingting

Liked: Cleanliness
Very good resort with reasonable price
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the lush grounds!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Reena

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing, make sure to book superior room to be close to the amenities it’s worth the upgrade. The hot springs and Arenal volcano are all right there, great experience!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Superior room was huge with a beautiful patio. The breakfast was plentiful and the hot springs pools were a hit for our entire family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mohamad

Clean, nice rooms, great amenities, beautiful resort, great breakfast buffet options
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Loved the stay and would most certainly stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service
Clean, friendly, great amenities!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good!! Staff very friendly and helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fun resort with great amenities, friendly and helpful staff, nice bar and a few good vegan options for food. Our room was basic but clean and had everything we needed.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet boutique hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property with very nice staff. Dani, Oscar, and Jose at the bar are wonderful people and they improve the whole experience by making you feel at home.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Allyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, the grounds beautiful, and the staff extremely helpful and pleasant.
Stayed 1 night in Feb 2026