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Hotel Gozensui

3.0 star property
Hotel with free parking, steps from Lake Akan

Choose dates to view prices

Photo gallery for Hotel Gozensui

Restaurant
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4-5-1 Akanko-Onsen Akancho, Kushiro, 085-0467
  • Lake Akan
    ‪2 min walk‬
  • Ainu Kotan
    ‪9 min walk‬
  • Akankohan Eco Museum Center
    ‪11 min walk‬
  • Kushiro (KUH)
    ‪60 min drive‬

Room options

View all photos for Traditional Room, Non Smoking

Flat-screen TV

Traditional Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 157 sq ft
  • Sleeps 3
  • 3 Twin Futons

Japanese Style 8 Tatami Room

  • Sleeps 3

View all photos for Japanese-Style Room With Bath

Interior

Japanese-Style Room With Bath

  • Sleeps 3

About the neighborhood

Kushiro

Hotel Gozensui places you next to Lake Akan and within a 10-minute walk of Akanko Ainu Theater Ikoro. This 109-room, 3-star hotel has a restaurant and a bar/lounge, along with free self parking.

What's nearby

  • Lake Akan - 2 min walk - 0.1 miles
  • Akanko Ainu Theater Ikoro - 5 min walk - 0.3 miles
  • Ainu Kotan - 9 min walk - 0.5 miles
  • Akankohan Eco Museum Center - 11 min walk - 0.6 miles
  • Taroko Lake Jiroko Lake - 3 min drive - 1.7 miles

Getting around

  • Mashu Station - 43 min drive
  • Kushiro Airport (KUH) - 65 min drive

Restaurants

  • ‪民芸喫茶 ポロンノ - ‬3 min walk
  • ‪百味庵 - ‬6 min walk
  • ‪奈辺久 - ‬1 min walk
  • ‪海兵 - ‬1 min walk
  • ‪Restaurant WAKKA PIRKA(ワッカピリカ) - ‬6 min drive

About this property

Hotel Gozensui

Hotel with free parking, steps from Lake Akan
Guests of Hotel Gozensui enjoy free WiFi in public areas, a meeting room, and a gift shop. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this hot springs hotel include a vending machine and a banquet hall.
Guests can expect to find 32-inch flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 13
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Gozensui Kushiro
Hotel Gozensui
Gozensui Kushiro
Gozensui
Hotel Gozensui Kushiro, Japan - Hokkaido
Hotel Gozensui Hotel
Hotel Gozensui Kushiro
Hotel Gozensui Hotel Kushiro

Frequently asked questions

Is a free cancellation option available at Hotel Gozensui?

Hotel Gozensui offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Gozensui?

Located steps from Lake Akan, this hotel is in Kushiro, and within a 10-minute walk of Ainu Kotan and Akankohan Eco Museum Center. You'll also find Taroko Lake Jiroko Lake and Akanko Ainu Theater Ikoro within a short drive.

Is parking available on site at Hotel Gozensui?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Hotel Gozensui have a casino?

No, Hotel Gozensui doesn't have a casino.

Is there an indoor pool at Hotel Gozensui?

No, there is no indoor pool at this hotel.

Is Hotel Gozensui a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Are there hot tubs at Hotel Gozensui?

No, but this hotel does have on-site hot springs.

Does Hotel Gozensui have a restaurant with a breakfast menu?

Yes, Hotel Gozensui serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Gozensui allow pets to stay for free?

No, pets aren't allowed at Hotel Gozensui.

Are there connecting rooms at Hotel Gozensui?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Gozensui?

The closest major airport to Hotel Gozensui is Kushiro Airport (KUH), which is about 27.4 mi away.

Can I book a room with a balcony at Hotel Gozensui?

No, there aren't any guestrooms with balconies at Hotel Gozensui.

Reviews

Hotel Gozensui Reviews

7.8

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 73 reviews
Rating 8 - Good. 33 out of 73 reviews
Rating 6 - Okay. 14 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

Reviews

8/10 Good

Mark C

Disliked: Cleanliness
Slightly dated accommodation but nice view on the lake.
Stayed 1 night in May 2025

10/10 Excellent

Miyuki, Calverton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel workers, everybody was very nice and kind.
Stayed 2 nights in Oct 2024

6/10 Okay

Shaul

Traveled with family
Liked: Staff & service
Disliked: Amenities
The signs of time are evident on this property, it is evident that it has seen better days. However, the staff is welcoming and the service is good. Note - the town is dormant and looks almost abandoned
Stayed 1 night in Sep 2024

10/10 Excellent

Tilak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and accomodating.Lake front facility, facing great view of the lake. Though small, town is very nice and it has unique character. Room is great but not elegant but I have no reason to complain. Hotel breakfast is very good, I did not try dinner there and assume Japanese food items. Note that food choices outside are limited and many restuarants close by 6PM. Only a ramen place was open late and it was good food there although people smoke inside. If you are driving, make sure gas tank is full as there are not many gas stations in this area of Hokkaido and even those exists open late in the morning. I was a solo traveller, hiker and I truly enjopyed everything there.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is a little outdated, I really enjoyed my stay. Kind staff. The traditional Japanese styled room was big and comfortable, with the expected amenities that come with this kind of room. The bathroom was small and the toilet was slightly wonky, but not big issues. The bath was a good size, and the outdoor onsen area was nice after a long day. Laundry worked well.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value for money

We had a room facing the lake and the view was fantastic. It is an old hotel and therefore, do not expect things you usually see in the new hotels. However, we would say it is good value for our money as the room is clean and service is good.
Stayed 2 nights in May 2024

8/10 Good

Lai Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Hong Aun

Stayed 3 nights in Sep 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The bath is not bad. The room is amazing! Got a waterfront Japanese style!
Stayed 1 night in Jun 2023

8/10 Good

Gail, Denver

Traveled with group
Liked: Staff & service
The view of Mt. Akan is spectacular. The hotel onsen was very nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the lake. Very quiet place to be.
Stayed 1 night in May 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the facility itself is dated and needs updating the staff were wonderful and the views were breathtaking.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I pay, this is definitely not worth it, at all. It is a lot of do it yourself. Not foreigner friendly. Rigid and unhelpful in general. They put themself on Expedia but they do not reply to messages so don't expect to get help and answer there.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their stuffs are very nice, but the property was very old and not so clean. The breakfast was also not good.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
最高の宿！サービスが完璧。機会があれば、もう一度利用したい気持ちです。
Stayed 1 night in Aug 2019

2/10 Terrible

Kim Soon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Anon

Disliked: Cleanliness
The glasses in the room had lipstick stains and didn't appear to have been cleaned. Although room was large and had a lovely views of the lake, it fell below expectations in cleanliness. I wouldn't choose to stay here again
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tat bit pricey, but good location with good view of lake from the room. Place you will want to stay if you are looking for traditional Japanese onsen experience.
Stayed 1 night in Apr 2019

8/10 Good

Chee Kong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

It was ok

Enjoyed the stay. Was clean. Nothing special. Good for business trip
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient hotel, good to stay here and easy to find the location. Hot spring is good. Good to have free coffee and Ice cream. Enjoy staying there.......................
Stayed 2 nights in Aug 2018

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view of Lake Akan

We drove a rented car and arrived at the front of Hotel Gozensui, only to realise parking was at the rear. Not a major concern as it looked like a common mistake among travellers; a hotel staff would step out and pass you a small flyer showing you the route to the parking lots. It was a rainy day when we arrived so it was a nice gesture when the hotel staff also came out with umbrellas to shield us from the rain. Room was extremely spacious for just the two of us. The futons were not prepared when we arrived. We appreciate this because it allowed us to enjoy the space in the room when we needed it. Futons were only set up around 7pm. Toilets were (as usual in all of Japan) clean and adequate. The view of Lake Akan was slightly affected by the rainy mist. But it did cleared up for a moment to allow us to soak in the awesome view. Wouldn't trade it for anything else. Amenities are aplenty in the area with eating houses, restaurants, convenience stores, and retail shops. Unlike other parts of Hokkaido I was in, there were plenty of shops opened till late.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location at Lake Akan

Convenient location by lakeside. Hotel is next to Lake Akan cruise boat terminal and minutes' walk to local handicraft shops and Ainu Village. Relaxing stay.
Stayed 1 night in May 2018