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Richmond Hotel Kumamoto Shinshigai

3.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

Choose dates to view prices

Photo gallery for Richmond Hotel Kumamoto Shinshigai

Restaurant
Front of property - evening/night
Lobby sitting area
Lobby sitting area
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Chuoku, Shinshigai 6-16, Kumamoto
  • Sakura Machi Kumamoto
    ‪4 min walk‬
  • Kumamoto-jo Hall
    ‪5 min walk‬
  • Kumamoto Castle
    ‪13 min walk‬
  • Kumamoto (KMJ)
    ‪54 min drive‬

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Room options

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

In-room business center

Corner Double Room for 1 Person, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

In-room business center

Single Room, Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking

Room amenity

Triple Room, Non Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Triple Room, Smoking

Room amenity

Triple Room, Smoking

  • 258 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking

In-room business center

Single Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

Room amenity

Hollywood Twin Room for 1 Person, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Kumamoto

Located in Chuo Ward, Richmond Hotel Kumamoto Shinshigai is next to Shimotori Shopping Arcade and Shinshigai Shotengai. The 158 rooms at this 3-star hotel include refrigerators, electric kettles, and LCD TVs.

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.3 miles
  • Kumamoto-jo Hall - 5 min walk - 0.3 miles
  • Kumamoto City Hall - 8 min walk - 0.4 miles
  • Kumamoto Castle - 13 min walk - 0.7 miles
  • Kumamoto Station Tourist Information Center - 3 min drive - 1.9 miles

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪かごにゃん 新市街店 - ‬1 min walk
  • ‪居酒屋新市街葉さん - ‬1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

Hotel with a 24-hour front desk, near Kumamoto Castle
At Richmond Hotel Kumamoto Shinshigai, guests have access to free WiFi in public areas, microwave in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. This hotel also has a vending machine.
Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and toilets with an electronic bidet. Other amenities include refrigerators, electric kettles, and desks.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 2200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Is a free cancellation option available at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on Jun 1, 2025 start from $54.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Richmond Hotel Kumamoto Shinshigai?

This hotel is situated in Chuo Ward, just steps from Shinshigai Shotengai and Shimotori Shopping Arcade, and within a short walk of Sakura Machi Kumamoto. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

Is there parking available at Richmond Hotel Kumamoto Shinshigai?

No, there isn't parking at this hotel.

Does Richmond Hotel Kumamoto Shinshigai include a casino?

No, Richmond Hotel Kumamoto Shinshigai doesn't have a casino.

Will I find an indoor pool at Richmond Hotel Kumamoto Shinshigai?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Richmond Hotel Kumamoto Shinshigai?

Amenities at this hotel that appeal to couples include slippers and a 24-hour front desk.

Are there hot tubs at Richmond Hotel Kumamoto Shinshigai?

No, there isn't a spa tub at this hotel.

Does Richmond Hotel Kumamoto Shinshigai have a restaurant with a breakfast menu?

Richmond Hotel Kumamoto Shinshigai offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Will Richmond Hotel Kumamoto Shinshigai allow pets to stay for free?

No, pets aren't allowed at Richmond Hotel Kumamoto Shinshigai though service animals are welcome.

Are there connecting rooms at Richmond Hotel Kumamoto Shinshigai?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Richmond Hotel Kumamoto Shinshigai?

The closest major airport to Richmond Hotel Kumamoto Shinshigai is Kumamoto Airport (KMJ), which is 12.1 mi away (54 minutes by car).

Are there rooms with balconies at Richmond Hotel Kumamoto Shinshigai?

No, there aren't any guestrooms with balconies at Richmond Hotel Kumamoto Shinshigai.

Richmond Hotel Kumamoto Shinshigai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 399 reviews
Rating 8 - Good. 164 out of 399 reviews
Rating 6 - Okay. 29 out of 399 reviews
Rating 4 - Poor. 4 out of 399 reviews
Rating 2 - Terrible. 3 out of 399 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yulia, foster city

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Sze Ching

Stayed 2 nights in Apr 2024

10/10 Excellent

Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is located inside the shopping arcade. It is convinient but if you arrive with car you will have to park about 3~5 minutes walk away. reception is ok. NO English. Rooms convenient - no view. Amenities - ok wifi - ok breakfast - you can choose set from fix menu and other items such as salad etc. are in bar self service. Not good value compare to other places we been.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

After the earthquake

Three day stay in Kumamoto, this hotel is on the edge of the shopping area, undercover access to most shopping. Hotel was easily accessable.
Stayed 3 nights in Jan 2020

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel that in the middle of shopping street

Location is excellent ( I was confused by GPU guidance)! Yes, it’s in the middle of Japanese shopping street, therefore, I parked my car outside of the shopping street/ area. Bigger room than usual, good breakfast selection, friendly staffs, convenience shopping distance, and lots of lunch/ dinning options around it. Definitely recommended!
Stayed 1 night in Dec 2019

10/10 Excellent

Sunnie Sy Nee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place!

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel

Large clean room which made it a very comfortable stay for 3 pax. Location of hotel is excellent too, being within a huge shopping mall. Walking distance to Kumamoto Castle and other tourist attractions around the castle. Will definitely stay here again!
Stayed 1 night in Dec 2019

10/10 Excellent

ARC, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this place. A pity that the parking is located about 5 mins walk away and there is no official lobby doorstep to park the car to load/unload.
Stayed 2 nights in Dec 2019

10/10 Excellent

Phoebe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and locate in the heart of busiest area

Locate next to bus terminal and shopping and eat area. We reserved the 3beds room but the extra bed is a bit short and not so comfortable
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with shopping and restaurant nearby. No car park on site
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

H

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place, super moden, clean and high-tech
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent - central for main sites and stores. Room small but well laid out and typical fod Japan Staff helepful - checked us in ehen we arrived early which is unusual for Jaan
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was way too cramp for more than one person. We couldn’t sleep
Stayed 2 nights in Oct 2019

8/10 Good

Hoi Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond Hotel Kumamoto Shinshigai

The hotel location is very strategic, easy access food and shopping. Its within walking distance to Kumamoto Castle and Kumamoto Square. Overall the staff are very helpful and we had good stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Yuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Comfortable bed and nice breakfast!
Stayed 2 nights in Jul 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very convenient to the shopping spots. Can shop till late.
Stayed 1 night in Jul 2019

10/10 Excellent

Yuk Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019