Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property
Hotel with 2 restaurants, near Kumamoto Castle

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Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Interior
Exterior
Point of interest
Exterior
Junior Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Kumamoto-jo Hall
    ‪14 min walk‬
  • Sakura Machi Kumamoto
    ‪14 min walk‬
  • Kumamoto Castle
    ‪3 min drive‬
  • Kumamoto (KMJ)
    ‪22 min drive‬

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Room options

Standard Room

  • 242 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed (High Floor)

  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 242 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds (Kumamon Theme)

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Queen Beds

  • 825 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (High Floor)

  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (Kumamon Theme)

  • 292 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • 292 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room (Upgraded)

  • 292 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds (High Floor)

  • 292 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, Multiple Beds (High Floor)

  • 626 sq ft
  • Sleeps 4
  • 4 Twin Beds

Junior Suite, 2 Double Beds

  • 534 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Kumamoto

Located in Chuo Ward, Crowne Plaza ANA Kumamoto New Sky by IHG is a leisurely stroll from sights such as Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. This 187-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Kumamoto Station Tourist Information Center - 12 min walk - 0.7 miles
  • Kumamoto-jo Hall - 14 min walk - 0.8 miles
  • Sakura Machi Kumamoto - 14 min walk - 0.8 miles
  • Kumamoto City Hall - 2 min drive - 1.2 miles
  • Kumamoto Castle - 3 min drive - 1.6 miles

Getting around

  • Suidocho Tram Stop - 2 min drive
  • Kumamoto Station - 11 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪珈琲回廊 - ‬9 min walk
  • ‪源ZO-NE - ‬7 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪カレーと牛ごはん - ‬6 min walk
  • ‪魚蔵 - ‬5 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

Hotel with 2 restaurants, near Kumamoto Castle
Guests of Crowne Plaza ANA Kumamoto New Sky by IHG enjoy access to free WiFi in public areas, conference space, and a business center. If you drive, self parking is JPY 1500 per day, or you can take advantage of the airport shuttle during limited hours for JPY 1000 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, laundry facilities, and a water dispenser.
TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, minibars, and safes.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Free train station drop-off shuttle
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Felice
  • Kohrin
  • Suncielo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Self parking fee: JPY 1500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Frequently asked questions

Is a free cancellation option available at Crowne Plaza ANA Kumamoto New Sky by IHG?

Crowne Plaza ANA Kumamoto New Sky by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What can I see close to Crowne Plaza ANA Kumamoto New Sky by IHG?

This hotel is situated in Chuo Ward within a short 13-minute walk of Amu Plaza Kumamoto and also 15 minutes on foot from Sunroad Shinshigai Shopping Street. You'll also find Sakura Machi Kumamoto and Kumamoto Shintoshin Plaza less than a mile away.

Is parking available on site at Crowne Plaza ANA Kumamoto New Sky by IHG?

Yes, parking is offered for JPY 1,500 per day.

Does Crowne Plaza ANA Kumamoto New Sky by IHG feature a casino on the premises?

No, Crowne Plaza ANA Kumamoto New Sky by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza ANA Kumamoto New Sky by IHG good for couples?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and free Internet access.

Does Crowne Plaza ANA Kumamoto New Sky by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza ANA Kumamoto New Sky by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza ANA Kumamoto New Sky by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza ANA Kumamoto New Sky by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza ANA Kumamoto New Sky by IHG.

Does Crowne Plaza ANA Kumamoto New Sky by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza ANA Kumamoto New Sky by IHG?

The closest major airport to Crowne Plaza ANA Kumamoto New Sky by IHG is Kumamoto Airport (KMJ), which is 12.6 mi away (52 minutes by car).

Can I book a room with a balcony at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza ANA Kumamoto New Sky by IHG.

Does Crowne Plaza ANA Kumamoto New Sky by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza ANA Kumamoto New Sky by IHG.

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 952 reviews
Rating 8 - Good. 404 out of 952 reviews
Rating 6 - Okay. 72 out of 952 reviews
Rating 4 - Poor. 25 out of 952 reviews
Rating 2 - Terrible. 8 out of 952 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chun Kit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 6 minutes walk to the central area of the city. However, it is very close and the location is great. Great hotel and great staff also.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Amenities
O9m
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan, Chippenham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024

6/10 Okay

Khai Wor, Singapore

Traveled with group
Liked: Staff & service
Basic..
Stayed 1 night in Nov 2024

8/10 Good

Zhen Ming

Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

John Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Aiko Lapinski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Berwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

John Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenichiro, Tokyo

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023

10/10 Excellent

osman

Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Stayed 1 night in Apr 2022

6/10 Okay

Lovell

Traveled with family
Liked: Cleanliness, staff & service
The room was unbearably HOT.
Stayed 2 nights in Dec 2021

10/10 Excellent

Min Young

Stayed 1 night in Dec 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot to handle

The hotel and rooms are nice. The biggest problem that we had was the temperature. The rooms are not individually temperature controlled so our room was blazing hot. The first night the staff gave us a fan that you filled with ice (which felt like 1930). It was unbearable. The second night we asked the staff to move rooms and they said there were no other rooms available and they agreed that the room was very hot (measured at 78 F); they stated other guests complained it was too cold. We happy said "we will trade them", but they did not laugh. We were given another room which was slightly cooler (74 F) and we slept there our last night. The staff was helpful enough but our experience was miserable. We did not receive any compensation. We also ate dinner at the restaurant and the failed to bring our desserts and coffee with our dinner sets. It was not worth bringing it up to them. They also could not make a Manhattan coctail with a fully stocked bar. If it was not on the exact menu then it was not do-able (common in Japan). If we had not had the temperature problems I would have given this hotel a very good rating but we were exhausted every morning because we would sweat all night.
Stayed 2 nights in Nov 2021