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Balai Serama Guesthouse

3.0 star property
Riverwalk hotel with free breakfast and area shuttle service

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Photo gallery for Balai Serama Guesthouse

Exterior
Lake
Deluxe Room 2 Beds | Down comforters, desk, free cribs/infant beds, free WiFi
View from property
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Kampung Padang, Taman Negara, Kuala Tembeling, 27000
  • Place, Taman Negara National Park
    ‪1 min walk‬
  • Place, Padang Tengku Mosque
  • Place, Taman Negara Tourist Information Center
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

Down comforters, desk, free cribs/infant beds, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room 2 Beds

Down comforters, desk, free cribs/infant beds, free WiFi

Deluxe Room 2 Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Kuala Tahan

Balai Serama Guesthouse places you 2.9 mi (4.6 km) from Taman Negara Tourist Information Center. This 3-star hotel has 9 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Taman Negara National Park - 1 min walk - 0.0 miles
  • Taman Negara Tourist Information Center - 6 min drive - 3.3 miles

Restaurants

  • ‪Ann Restaurant - ‬6 min drive
  • ‪Mutiara Taman Negara - ‬7 min drive
  • ‪Seri Mutiara - ‬7 min drive
  • ‪Restaurant Family - ‬7 min drive
  • ‪Wan's Floating Restaurant - ‬7 min drive

About this property

Balai Serama Guesthouse

Riverwalk hotel with free breakfast and area shuttle service
Balai Serama Guesthouse features free WiFi in public areas, coffee in a common area, and a terrace. There's free parking and a free area shuttle. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. This beach hotel also has a garden.
Guests can expect to find free WiFi. Beds sport down comforters and bathrooms offer free toiletries. Coffee makers and desks are also standard.

Similar properties

Reception
Mutiara Taman Negara
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 340 reviews
$146 nightly
The price is $160
Dec 30 - Dec 31
Total with taxes and fees
Mutiara Taman Negara

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Family friendly

  • Free area shuttle
  • In-room crib

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: MYR 0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Balai Serama Guesthouse Hotel Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tembeling
Balai Serama Guesthouse Hotel Kuala Tembeling

Frequently asked questions

Is free cancellation available at Balai Serama Guesthouse?

Balai Serama Guesthouse offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Balai Serama Guesthouse?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Balai Serama Guesthouse on Jan 4, 2026 start from $75.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Balai Serama Guesthouse?

This hotel is located in Kuala Tembeling, close to Taman Negara Tourist Information Center. Taman Negara National Park is also within a driving distance of 2.9 mi.

Is parking available on site at Balai Serama Guesthouse?

Yes, self parking is offered for free at the hotel.

Does Balai Serama Guesthouse feature a casino at the property?

No, Balai Serama Guesthouse doesn't have a casino.

Is there an indoor pool at Balai Serama Guesthouse?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Balai Serama Guesthouse?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a garden-view restaurant and free breakfast.

Are there hot tubs at Balai Serama Guesthouse?

No, this hotel doesn't have a spa tub.

Does Balai Serama Guesthouse feature a restaurant that includes a breakfast menu?

Yes, Balai Serama Guesthouse serves free buffet breakfast each morning from its restaurant.

Does Balai Serama Guesthouse allow pets to stay free of charge?

No, pets and service animals aren't allowed at Balai Serama Guesthouse.

Does Balai Serama Guesthouse have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Balai Serama Guesthouse?

No, there aren't any guestrooms with balconies at Balai Serama Guesthouse.

Balai Serama Guesthouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rosemary, edinburgh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people who run this place and great location right on the river
Stayed 1 night in Jan 2025

2/10 Terrible

rafal

Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the river. Room is comfortable for the price. Shuttle service to main Taman Negara attractions point is helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great home cooked food and so tranquil. Absolutely lovely
Stayed 2 nights in May 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pearl in the jungle

Great food Very nice people Very clean Super relaxing
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when visiting Taman Negara

Great place to stay if you want to visit Taman Negara. The owner is very helpful and has a bunch of good ideas for trips for good prices. Great service. The location itself is very nice. Great rooms, great food as well. No wifi available, but who cares. Beds are a bit to hard for our taste. Apart from that, could not be better.
Stayed 2 nights in Feb 2019

8/10 Good

Milena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location on the river next to the jungle

We had a lovely 2 nightstay in this welcoming guesthouse. It is an idyllic location on the river and close to the National Park for jungle walks and river trips. Excellent home cooked evening meal and a more than adequate breakfast.
Stayed 2 nights in Feb 2018

10/10 Excellent

Matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die beiden Betreiber waren super nett, das Essen immer sehr lecker und frisch und die Lage überragend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Wij vonden Balai Guesthouse helemaal geweldig. Marja is geweldig! Alles super geregeld. Heerlijk diner en ontbijt. De dagtrip moet je echt doen! Zo gastvrij… Wij raden het iedereen aan. Babette en Jan.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf

Het was een erg leuk en mooi verblijf. Marja en haar man zijn echt schatten van mensen. Ze doen alles voor je. Je kan er leuke excursies boeken. Vooral de trip die de hele dag duurt is echt de moeite waard. Moet je doen. Met de boot naar de waterval is ook zeer de moeite waard. En dan weer thuiskomen en de schitterende tuin en terras uitkijkend over de rivier. En dan aanschuiven aan het buffet. Heerlijk eten. De sfeer die er hangt is aangenaam.
Stayed 3 nights in Dec 2024

8/10 Good

Mikael

Stayed 2 nights in Apr 2024

8/10 Good

Dominik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, familiäre Unterkunft am Nationalpark!
Stayed 2 nights in Feb 2024

10/10 Excellent

Luuk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts, rooms were very clean, food was good and the location was beautiful
Stayed 2 nights in Feb 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guesthome at the water, clean rooms, organized a nice Tour from the hotel to the jungle. Breakfast and diner are ok. Friendly. Beds too hard for our liking. No WiFi allthough displayed that there is. Overall a good stay
Stayed 2 nights in Sep 2023

8/10 Good

Guus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima accommodatie in een prachtige omgeving.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gastvrij ontvangen. Kamers zijn schoon en goed verzorgd. Het ontbijt en avond eten was lekker en goed verzorgd.
Stayed 2 nights in Mar 2020

8/10 Good

Cor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

heerlijke uitvalsbasis

een fijne uitvalsbasis om de schitterende jungle te ontdekken. De verzorging is prima en ze zijn je graag van dienst met alles. Het avondeten is inclusief en smaakt prima. Doe vooral de boottocht op de rivier: 8,5 km varen de jungle in. Marja regelt het graag voor je
Stayed 2 nights in Mar 2020

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil, très bonne guesthouse, bon repas

Stayed 2 nights in Feb 2020

8/10 Good

Goncalo

Liked: Cleanliness, property conditions & facilities, room comfort
Estadia positiva num local fantástico! Bem limpo, muito agradável e com boas refeições. Os transfers para Taman Negara foram fundamentais! Como pontos menores houve o facto de não haver internet durante a estadia. A simpatia da gerente também é um ponto a melhorar.
Stayed 2 nights in Dec 2019