Swiss Garden Residence KL by WT Stay

Property class: 3.5

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Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2A, Jalan Galloway, Bukit Bintang, Kuala Lumpur, 50150
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

Deluxe Studio Suite, 1 Bedroom, City View

  • City view
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Apartment, 2 Bedrooms, City View

  • City view
  • 750 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Deluxe Apartment, 3 Bedrooms, City View

  • City view
  • 1194 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed
  • Free WiFi

Deluxe Penthouse, 5 Bedrooms, Accessible, City View

  • City view
  • 3500 sq ft
  • 5 bedrooms
  • Sleeps 16
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Swiss Garden Residence KL by WT Stay is within a 5-minute walk of Jalan Alor and within 15 minutes of other popular attractions like Berjaya Times Square. This 30-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Kuala Lumpur, and also a short walk from Petaling Street Market and Pavilion Kuala Lumpur.

What's nearby

  • Jalan Alor - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • Berjaya Times Square - 7 min walk - 0.4 miles
  • Sungei Wang Plaza - 7 min walk - 0.4 miles
  • Lot 10 Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Chef Kecik Boulangerie @ Tuah 1895 Bukit Bintang - ‬12 min walk
  • ‪Mongolian BBQ Jalan Alor - ‬7 min walk
  • ‪VCR - ‬2 min walk
  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Indian Empire - ‬6 min walk

About this property

Swiss Garden Residence KL by WT Stay

Swiss Garden Residence KL by WT Stay features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MYR 150.00 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a business center.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchenettes, washing machines, and dining areas are other standard amenities. Weekly housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 37 floors
  • Built in 2008
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 150.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

WT Stay Swiss Garden Residences KL Apartment Kuala Lumpur
WT Stay Swiss Garden Residences KL Apartment
WT Stay Swiss Garden Residences KL Kuala Lumpur
WT Stay Swiss Garn Resinces K
Swiss Garden Kl By Wt Stay
WT Stay Swiss Garden Residences KL
Swiss Garden Residence KL by WT Stay Hotel
Swiss Garden Residence KL by WT Stay Kuala Lumpur
Swiss Garden Residence KL by WT Stay Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Swiss Garden Residence KL by WT Stay?

Swiss Garden Residence KL by WT Stay offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What is there to do close to Swiss Garden Residence KL by WT Stay?

This hotel is situated in Bukit Bintang within a short 4-minute walk of Jalan Alor and also 10 minutes on foot from Berjaya Times Square. You'll also find Petaling Street Market and Pavilion Kuala Lumpur less than a mile away.

Is parking available on site at Swiss Garden Residence KL by WT Stay?

Yes, self parking is offered for free at the hotel.

Does Swiss Garden Residence KL by WT Stay include a casino?

No, Swiss Garden Residence KL by WT Stay doesn't have a casino.

Is there an indoor pool at Swiss Garden Residence KL by WT Stay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Swiss Garden Residence KL by WT Stay?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Swiss Garden Residence KL by WT Stay?

No, but guests can enjoy a sauna at this hotel.

Does Swiss Garden Residence KL by WT Stay feature a restaurant that includes a breakfast menu?

No, Swiss Garden Residence KL by WT Stay doesn't have a restaurant that serves breakfast.

Does Swiss Garden Residence KL by WT Stay allow pets to stay for free?

No, pets aren't allowed at Swiss Garden Residence KL by WT Stay.

Are there connecting rooms at Swiss Garden Residence KL by WT Stay?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Swiss Garden Residence KL by WT Stay?

The closest major airport to Swiss Garden Residence KL by WT Stay is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.6 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Are there rooms with balconies that I can book at Swiss Garden Residence KL by WT Stay?

No, there aren't any guestrooms with balconies at Swiss Garden Residence KL by WT Stay.

Does Swiss Garden Residence KL by WT Stay offer wedding services?

There are wedding services available at Swiss Garden Residence KL by WT Stay if that's in your vacation plans.

Swiss Garden Residence KL by WT Stay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 71 reviews
Rating 8 - Good. 16 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 11 out of 71 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Ari

Disliked: Staff & service, property conditions & facilities, room comfort

The room is not as advertised.

The apartment did not have 2 king size bed as advertised. The bathroom door is jammed. Lock is defective. TV is malfunctioning. First time experience bad booking from Expedia.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Reziatul Diyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for swimming pool,but closed due to covid-19. Dissapointed. Have 1 room bathroom leaking but they manage to call service management to repair,on the spot repair. Overall ok. House big and spacious suitable for family.
Stayed 1 night in Dec 2020
Verified review

2/10 Terrible

Andy

Liked: Cleanliness, amenities
The apartment was clean and comfortable but the managers only cared about money. I arrived in the early hours of the morning after a long flight from Melbourne; contacted the property to ask for early checkin, even with extra pay for that but they didn’t bother to respond . I stayed at the lobby for more than 9 hours until they delivered the key at 3pm . Less than an hour after I got into the room, I was in the shower when they came knocking the door, to collect money for the deposit. See how they love money but don’t bother to respond to the guest’s request!!
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Chun Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay experience

The flat is clean and tidy, high security proof. Appliance condition is good.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

真的可以有更好的服務品質的

住宿地點非常好,高樓層視野,好,窗戶可以看到國油雙塔、咖啡山電訊塔。但.........客廳冷氣真的太舊,且噪音太大
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great views and location. Value for money. Comfortable beds.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Far away from down town but big apartment and comfortable
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room two months in advance but at the last minuet, a day before my travel i received a message from the property that they have transferred me to another place (The Robertson residence) First of all it was not fair and i should have informed earlier. Secondly the room in Robertson was much smaller, I was travelling with 3 kids and not enough beds, even sofa bed was very discomfortable couldn't sleep properly and also the cooking stove was not working so it was very inconvenient for us to cook our breakfast so we had to go out most of the days for breakfast. Overall very disappointed with the service as I paid much more than where I stayed in. Total rip off.
Stayed 9 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros-the place is well maintained, clean and tidy. Cons-The host is terrible. I’ve made three booking (same day and same size apartment) via Expedia cos we are three family travel together. Every goes well until on the day we
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Mads

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
We had made a booking for a family Room with two King sige beds / double beds but only got one double bed, a single bed and a very thin mattress on the floor. We did not get what we had booked!!!
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Wai Man

Disliked: Cleanliness, staff & service, property conditions & facilities
地點非常好,步行到阿羅街只需十分鐘,但房間設施殘舊,很多東西都壞了,入住4天也沒有人打掃清潔。
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
維護不足,稍顯陳舊!尤其漏水事故和室內發現蟑螂螞蟻令人擔心!雖然反應漏水後獲得立即回應值得肯定!
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Disastrous.

Disastrous. First, this is NOT one of the suites managed by Swiss Garden. It's run by an individual who, after booking, moved us to a nearby building. That apartment's furniture was badly stained, there was mould and a stink in the bathroom, and the TV worked but the cable system did not. Worse, the admin was ultra-haphazard: we didn't have details until late on the day of arrival. Although nearby, the new location was inconvenient. With no confirmation, or access information, we tried to cancel but failed. A dining chair had been moved to the laundry area because it was broken.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
英語での意志疎通に問題がある訳ではなく、コミュニケーションそのものに問題を感じた。
Stayed 5 nights in Apr 2019
Verified review

10/10 Excellent

Hye Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall it was okay

air conditioning was not working however overall it was okay
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Horrible place
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Merahbathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N

It's amazing but had difficulties in finding the apartment as it was indicated as N-24-07 but in fact it is N-23A-07 and car park car access card was not included upon checked in till I make a call to clarify! Due to this I had to pay for $3.50!! Very unfair
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay. All units are independent with full privacy. Highly recommended for families. The location is very good and walkable to Bukit Bintang. Amenities are wonderful and all gadgets in the unit are functional. Would love to stay here again !!
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room space quit big with reasonable price
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay. The property is well maintained and the communication was easy.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Sali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst places I’ve ever stayed at. There was no communication from the hotel. If you want to reach them, for get it. It’s impossible. They don’t have a contact number. The room had a very strong cigarette smell. The bed sheets were very dirty. The neighborhood was secluded and it is about 40min walk from KL centre. Don’t be fooled by the pictures. Best thing about this was the pool.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so big . It has everything for a great stay . The emenites are amazing . And the views from there apartment windows spectacular.. and they respond very quickly to you .
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience with room 2208 and the owner

Once I just inserted the room key in the door of room 2208 and opened the door, it was stacked and couldn't be taken out. I called its owner and he sant me the houskeeper, but she couldn't solve the problem. Then, we were forced to move room 2407 which condition was really awful. Laundry was working to wash somebody'd towel which made very loud noises to prevent us from sleeping well. The water was leaking from the air conditioner, made the floor wet. In addition, the Wi-fi didn't work at all! As the service was far from what they guarantee on the web, we asked him for partial refund for the poor management, but he rather called for additional payment threatening us "You broke my door." Since the residence is up to owner and not all the room is like that, I strongly recommend you to be careful for that room and the such an insane owner. Anyway, I will never stay here again!
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Alvin_Ong

spacious and located strategically
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

nagauma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サイコー

めちゃくちゃよかったです。
Stayed 1 night in Feb 2019