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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner, and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Serves lunch, dinner, and happy hour

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool

Explore the area

View in a map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Petronas Twin Towers
    ‪15 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪17 min walk‬
  • Place, KLCC Park
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(29 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Room, 2 Twin Beds, Non Smoking, City View

9.8 out of 10
Exceptional
(10 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Club Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Club Room, 2 Twin Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 904 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Presidential Suite, 1 Double Bed, Non Smoking

  • 3142 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Club Suite, 1 Bedroom, Non Smoking, City View

  • 904 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking, Tower

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Tower

Room, 2 Twin Beds, Non Smoking, Tower | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Room, 2 Twin Beds, Non Smoking, Tower

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Sheraton Imperial Kuala Lumpur Hotel places you within a mile (2 km) of popular attractions like Petronas Twin Towers and KLCC Park. This 398-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles
  • Suria KLCC Shopping Centre - 17 min walk - 0.9 miles
  • KLCC Park - 19 min walk - 1.0 mile
  • Pavilion Kuala Lumpur - 4 min drive - 1.7 miles

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Space Plus Kuala Lumpur - ‬5 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury hotel with 3 restaurants and a full-service spa
At Sheraton Imperial Kuala Lumpur Hotel, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Parking is available for MYR 125 per day (MYR 30 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, electric kettles, and safes. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 89 to 89 for adults and MYR 44.50 to 44.50 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Celestial Court
  • Essence
  • Pavilions Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,652 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 141.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Covered self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on Dec 1, 2025 start from $91.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Imperial Kuala Lumpur Hotel?

This hotel is located in Kuala Lumpur, a short 18-minute walk from Merdeka Square and also 12 minutes on foot from SOGO. You'll also find KLCC Park and Berjaya Times Square within a short drive.

Is parking available on site at Sheraton Imperial Kuala Lumpur Hotel?

Yes, valet parking is offered for MYR 30 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Sheraton Imperial Kuala Lumpur Hotel?

Mandara Spa is the hotel's full-service spa and services include massages.

Does Sheraton Imperial Kuala Lumpur Hotel have a casino at the property?

No, Sheraton Imperial Kuala Lumpur Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Imperial Kuala Lumpur Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Sheraton Imperial Kuala Lumpur Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Are there hot tubs at Sheraton Imperial Kuala Lumpur Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Imperial Kuala Lumpur Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Imperial Kuala Lumpur Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Imperial Kuala Lumpur Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sheraton Imperial Kuala Lumpur Hotel.

Are there connecting rooms at Sheraton Imperial Kuala Lumpur Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Imperial Kuala Lumpur Hotel?

The closest major airport to Sheraton Imperial Kuala Lumpur Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.3 mi away (27 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.9 mi away.

Are there rooms with balconies at Sheraton Imperial Kuala Lumpur Hotel?

No, you won't find guestrooms with balconies at Sheraton Imperial Kuala Lumpur Hotel.

Does Sheraton Imperial Kuala Lumpur Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Imperial Kuala Lumpur Hotel.

Reviews

Sheraton Imperial Kuala Lumpur Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

Reviews

10/10 Excellent

Vishalkumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Farida

Stayed 1 night in Aug 2025

10/10 Excellent

Sougata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Stayed 4 nights in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 1 night in Jul 2025

8/10 Good

TZE WEI

Liked: Cleanliness, amenities, property conditions & facilities
It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
Stayed 8 nights in Jun 2025

10/10 Excellent

Rahma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was satisfied during my stay 🌺☺️
Stayed 1 night in Jun 2025

10/10 Excellent

Sailesh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, very helpful staff
Stayed 1 night in May 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
Stayed 1 night in May 2025

10/10 Excellent

AYSHA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Akter hossain

Stayed 1 night in Apr 2025

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
Stayed 6 nights in Apr 2025

6/10 Okay

Dipak, Newport

Traveled with family
Liked: Cleanliness
Good hotel but had issues with hot water. Needed to run tap for almost 15 minutes to get hot water. Good location next to monorail with a cheap mall nearby. Nice Indian restaurant in the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alireza

Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel need the maintenance and renovation I think
Stayed 4 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities
The shower, bathtub & bathroom sink not draining. Dirt coming out from sink if taking a shower or having a bath. A great place with staff are amazing over good custom service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location in KL

An overnight before flying home the next day. Enjoyed relaxing by the pool. Great size room with view. Top Recc. The little row of restaurants- left, left as you exit front of hotel……
Stayed 1 night in Feb 2025

10/10 Excellent

YUHNIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur. This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit. Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance. Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over again! From the moment you step on the entrance carpet, the warm greeting and warm welcome given from all the Door man/Bellhop with a smile. This trip I managed to experience all facilities in the hotel. My room reservation is on the club level. The ladies and gentleman at the club always professional and friendly. To: Sha and Chung: Exe Club Lounge Essence( the cafe ) I had breakfast there almost everyday. The staff are very friendly and accommodating. I can't remember her name, she is the chef at the Soup and Tim Sum Station. She so friend and patient even i saw some customer giving her hard time just because she don't understand what the guest need. 5 stars to ms.mek Bell, mr mokthar. Spa, ms shah. Bartender, mr vino. Concierge, mr Logan and mr anuar,deen Housekeeping, ms zainadah Hotel manager, mr afendy. Japanese restaurant, mr faizal. Will be back soon!!
Stayed 16 nights in Jan 2025

10/10 Excellent

Qiaoling

Stayed 2 nights in Jan 2025

10/10 Excellent

Gautier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Ng

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Firstly I honestly loved to stay at this hotel because of high rise room and smoking indoor of the room. So i booked this hotel again after few month later, i required the receptionist that i wanted a smoking room via online but they didnt inform us that the policy and regulation has implemented that smoklng is not allowed in all the room after only checking in. If i had known about that new policy, i would not booked this hotel. And the service seems not good is that compared to my last stay especially those receptionist/counters who are unfriendly and no one was there at night sometimes and even we called the receptionist but no one answered... Wondering what were the receptionists doing at the wee hours??? Lastly, these essential toilet never top up after day by day and we asked them to top up like shampoo, shaver since 4 days, so frustrating... We would not book this hotel again in future. Best to you
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent holiday hotel

Family Christmas vacation Lots of celebratory dining and decorations Great location
Stayed 7 nights in Dec 2024

10/10 Excellent

Alptekin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were cooperative and kind
Stayed 5 nights in Jan 2025

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