Shangri-La Kuala Lumpur

Family-friendly hotel with a full-service spa and a health club

VIP Access

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Where to?

Dates

July 2025

August 2025

Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

1 bedroom, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Popular amenities

Explore the area

11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Petronas Twin Towers
‪10 min walk‬
KLCC Park
‪12 min walk‬
Pavilion Kuala Lumpur
‪14 min walk‬
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
‪51 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
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Room options

Premier Room, 1 King Bed (Business)

420 sq ft
City view
Sleeps 2
1 King Bed

Premier Room, 2 Twin Beds (Selection)

861 sq ft
City view
Sleeps 3
2 Twin Beds

Executive Room, 2 Twin Beds

Exceptional

420 sq ft
City view
Sleeps 3
2 Twin Beds

Family Suite, 1 King Bed (Premier)

Wonderful

861 sq ft
City view
Sleeps 4
1 King Bed

Horizon Club, Executive Room, 2 Twin Beds

Excellent

420 sq ft
City view
Sleeps 3
2 Twin Beds

Horizon Club, Executive Room, 1 King Bed

Exceptional

420 sq ft
City view
Sleeps 3
1 King Bed

Premier Suite, 1 King Bed (Selection)

Excellent

861 sq ft
City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed

Excellent

398 sq ft
City view
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Exceptional

419 sq ft
City view
Sleeps 3
1 King Bed

About the neighborhood

Kuala Lumpur

Located in Golden Triangle, Shangri-La Kuala Lumpur is a leisurely stroll from popular sights such as Suria KLCC Shopping Centre and Petronas Twin Towers. This hotel has 662 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Kuala Lumpur Tower - 5 min walk - 0.3 miles
Suria KLCC Shopping Centre - 10 min walk - 0.6 miles
Petronas Twin Towers - 10 min walk - 0.6 miles
KLCC Park - 12 min walk - 0.7 miles
Pavilion Kuala Lumpur - 14 min walk - 0.8 miles

Getting around

Kuala Lumpur Masjid Jamek Station - 2 min drive
Bukit Nanas Station - 5 min walk
Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

‪Xin Cuisine - ‬6 min walk
‪Arthur's Bar & Grill - ‬1 min walk
‪Melting Pot Cafe - ‬5 min walk
‪Lemon Garden Cafe - ‬1 min walk
‪Lemon Garden 2 Go - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

Family-friendly hotel with a full-service spa and a health club

At Shangri-La Kuala Lumpur, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.

Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Sitting areas, minibars, and coffee makers are other standard amenities.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Hot Tub
Spa
Kids pool

$170 nightly

Aug 25 - Aug 26

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Train station pick-up shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas

Things to do

Children's pool
Fitness classes
Full-service spa
Health club
Hot tub
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas

Family friendly

Children's pool
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

15 meeting rooms
Computer station
Conference center (84,573 square feet of space)

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Reflexology
Sauna

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Doorbell and phone notification
Elevator (45 inch wide door)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

28 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

LCD TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 174.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: MYR 400 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately MYR 98 for adults and MYR 98 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 174.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Hotel Kuala Lumpur Shangri-La

Hotel Shangri-La Kuala Lumpur

Kuala Lumpur Hotel Shangri-La

Kuala Lumpur Shangri-La

Kuala Lumpur Shangri-La Hotel

Shangri-La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur Hotel

Shangri La Hotel Kuala Lumpur

Shangri La Kuala Lumpur

Shangri-La Kuala Lumpur Hotel

Shangri La Hotel Kuala Lumpur

Shangri-La Kuala Lumpur Kuala Lumpur

Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at Shangri-La Kuala Lumpur?

Shangri-La Kuala Lumpur provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on Aug 12, 2025 start from $113.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Shangri-La Kuala Lumpur?

This hotel is situated in Golden Triangle within a short 12-minute walk of Suria KLCC Shopping Centre and also 14 minutes on foot from Pavilion Kuala Lumpur. You'll also find KLCC Park and Kuala Lumpur Tower less than a mile away.

Is parking available on site at Shangri-La Kuala Lumpur?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Kuala Lumpur?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Shangri-La Kuala Lumpur include a casino at the property?

No, Shangri-La Kuala Lumpur doesn't have a casino.

Will I find an indoor pool at Shangri-La Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Shangri-La Kuala Lumpur?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature in-room massages.

Does Shangri-La Kuala Lumpur have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Shangri-La Kuala Lumpur feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Kuala Lumpur serves buffet breakfast each morning for a surcharge from its restaurant.

Will Shangri-La Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Kuala Lumpur.

Are there connecting rooms at Shangri-La Kuala Lumpur?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Kuala Lumpur?

The closest major airport to Shangri-La Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.8 mi away (28 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.6 mi away.

Can I book a room with a balcony at Shangri-La Kuala Lumpur?

No, there aren't any guestrooms with balconies at Shangri-La Kuala Lumpur.

Does Shangri-La Kuala Lumpur host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Kuala Lumpur.

Shangri-La Kuala Lumpur Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Stella

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a lovely stay at the Shangri-La KL. The staff are all wonderful, in the dining room, lobby, room attendants. Lovely turn-down service, and many water bottles provides in the room. Fantastic pool. Rooms are fairly quiet especially given proximity to busy roads, with extremely good black-out curtains. Highly recommended.

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very central and ideally placed for walking around the city to see the sights, shopping and dining, friendly staff and a great service would highly recommend!

Stayed 8 nights in Mar 2025

10/10 Excellent

robert

Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, hotel was in great condition

Stayed 8 nights in Mar 2025

10/10 Excellent

Mohan

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities

Great place to stay

Stayed 3 nights in Apr 2025

10/10 Excellent

Abdalla

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel

Stayed 4 nights in Jan 2025

10/10 Excellent

Mohan

Apr 6, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Apr 5, 2025

Stayed 8 nights in Mar 2025

10/10 Excellent

uzma

Traveled with family

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable stay. Beds were very comfortable and breakfast was varied and delicious. Staff were helpful and polite. Good central location.. very vlesn.

Stayed 1 night in Mar 2025

10/10 Excellent

Mathieu

Apr 2, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Mar 27, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Guanghui

Business traveler

Mar 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy my stay

Front desk Hao Ren not just made check in smooth also he looked after my whole stay, made me feel at home. Room cleaning was done nicely every day, and team working at lounge was super nice.

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Good food options around the area, and in the hotel. Travelling on business and this is my choice in KL

Stayed 2 nights in Mar 2025

10/10 Excellent

Deleep

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exelaint service . Top notch customer care.

Stayed 3 nights in Mar 2025

10/10 Excellent

Shalini

Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent experience at the KL shangri-la! On entry the vibe of the lobby, customer service takes you in royally. The buffet is plentiful with local specialities added. We purchased the lounge experience, well worth it!

Stayed 1 night in Mar 2025

10/10 Excellent

Hinesh

Traveled with family

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 March

Great hotel good location and service, breakfast was very good. More of an old traditional decor nice pool etc

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Mar 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

Tenney

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent shuttle services to 4 major shopping centers.

Stayed 2 nights in Feb 2025

8/10 Good

THIRUNIRAI

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Feb 16, 2025

Liked: Staff & service, property conditions & facilities

Amazing

Stayed 3 nights in Feb 2025

10/10 Excellent

Wai Ping

Traveled with partner

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk - Shermin was super friendly and she noticed and called out on my partner’s birthday and sent a cake to our room. This came as a lovely surprise to both of us. We enjoyed the dinner at Arthur’s and scrumptious breakfast buffet at Lemon Garden!

Stayed 1 night in Feb 2025

10/10 Excellent

Maddie

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service, great facilities, pool dated.

It takes a lot for me to give 5* but the Shangri-la KL really deserves it for the price. The lobby is a sight in itself, the service is attentive and charming, the room was very comfortable with a lovely view of the city. It was the only hotel during my trip where I was able to adjust the a/c above "arctic blizzard". It's very conveniently located for the monorail and for the Petronas and KL towers. The one thing where there is scope for improvement is the pool, which was very dated and out of keeping with the rest of the hotel. But still, there were plenty of sunbeds (some in full shade) and a poolside bar. If I come back to KL, I will look for a room here first. Can't give higher praise than that.

Stayed 4 nights in Jan 2025

10/10 Excellent

Annette

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

kayvan, morgan hill

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't received the room upgrade, instead they gave me free breakfast buffet and lounge access. Helpful and friendly staffs. This hotel is within walking distance of Petronas towers and 2 very nice shopping centers. This hotel is a true 5 start hotel.

Stayed 13 nights in Jan 2025