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Mandarin Oriental, Kuala Lumpur

5.0 star property

Choose dates to view prices

Photo gallery for Mandarin Oriental, Kuala Lumpur

3 bars/lounges, cocktail bar
Creator video - submitted by Explore Bluegreenland
Buffet
Outdoor pool, pool umbrellas, sun loungers
Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Place, Suria KLCC Shopping Centre
    ‪2 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe City View Room King

City view

Deluxe City View Room King

9.4 out of 10
Exceptional
(74 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe City View Room Twin

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

City view

Club Deluxe, Room, 1 King Bed, City View

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

City view

Deluxe Park View Room King

9.8 out of 10
Exceptional
(17 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

City view

Club Park View Room King

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down comforters, minibar, in-room safe

Twin Towers View Room King

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Park)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • Park view
  • 1776 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Twin Room (Twin Towers View)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Mandarin, Room, 1 King Bed

  • Park view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe Park View Room Twin

8.6 out of 10
Excellent
(8 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Park View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, Park View

  • Park view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds (Twin Towers View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Park View (Executive)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Room, 1 King Bed, Park View (Executive)

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Multiple Beds

  • Park view
  • 3444 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe

Royal Suite King Bed

  • Park view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Park Suite King)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 2 Bedrooms (Park Suite King)

  • Park view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Twin Towers Suite King)

  • City view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down comforters, minibar, in-room safe

Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • Park view
  • 1313 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Room, Connecting Rooms, Park View (King Bed)

  • Park view
  • 1313 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • City view
  • 1313 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • City view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • City view
  • 1636 sq ft
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, Mandarin Oriental, Kuala Lumpur is a leisurely stroll from popular sights such as Petronas Twin Towers and Pavilion Kuala Lumpur. This 5-star hotel welcomes guests with 629 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.1 miles
  • Petronas Twin Towers - 3 min walk - 0.2 miles
  • KLCC Park - 3 min walk - 0.2 miles
  • Aquaria KLCC - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Sushiro スシロー - ‬2 min walk
  • ‪Serai - ‬1 min walk
  • ‪Marini's on 57 - ‬1 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Wasabi Bistro at at Mandarin Oriental, Kuala Lumpur - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Mandarin Oriental, Kuala Lumpur features a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (MYR 40 per day)—also useful is an airport shuttle (available 24 hours) for MYR 453.60 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 49-inch flat-screen TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, minibars, and espresso makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 5 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 113.4 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58 for children
  • Airport shuttle fee: MYR 453.60 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at Mandarin Oriental, Kuala Lumpur?

Mandarin Oriental, Kuala Lumpur offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on Apr 5, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mandarin Oriental, Kuala Lumpur?

This hotel is situated in Kuala Lumpur City Centre, just steps from KLCC Park and Suria KLCC Shopping Centre. You'll also find Pavilion Kuala Lumpur and Jalan Alor less than a mile away.

Is parking available on site at Mandarin Oriental, Kuala Lumpur?

Yes, self parking is offered for free at the hotel. Valet parking is available for MYR 40 per day. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa available at Mandarin Oriental, Kuala Lumpur?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, couples treatments, and body wraps.

Does Mandarin Oriental, Kuala Lumpur have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an al fresco restaurant, and 2 outdoor tennis courts at this hotel.

Does Mandarin Oriental, Kuala Lumpur feature a casino on the premises?

No, Mandarin Oriental, Kuala Lumpur doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Mandarin Oriental, Kuala Lumpur?

There are many amenities for couples at this hotel, including in-room massages as well as an al fresco restaurant and an outdoor pool.

Are there hot tubs at Mandarin Oriental, Kuala Lumpur?

No, but guests can enjoy a sauna at this hotel.

Does Mandarin Oriental, Kuala Lumpur have a restaurant with a breakfast menu?

Yes, Mandarin Oriental, Kuala Lumpur has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Mandarin Oriental, Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental, Kuala Lumpur.

Are there connecting rooms at Mandarin Oriental, Kuala Lumpur?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Mandarin Oriental, Kuala Lumpur?

The closest major airport to Mandarin Oriental, Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.6 mi away (36 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.7 mi away.

Are there rooms with balconies that I can book at Mandarin Oriental, Kuala Lumpur?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Kuala Lumpur.

Does Mandarin Oriental, Kuala Lumpur have a wedding venue on site?

There are wedding services available at Mandarin Oriental, Kuala Lumpur if that's in your vacation plans.

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1030 reviews
Rating 8 - Good. 136 out of 1030 reviews
Rating 6 - Okay. 30 out of 1030 reviews
Rating 4 - Poor. 17 out of 1030 reviews
Rating 2 - Terrible. 10 out of 1030 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shin Fang

Stayed 1 night in Dec 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness
Good selection for breakfast. However laundry machine in the room took over 5 hours to wash and dry.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mathilde

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Dec 2025

8/10 Good

Rodrigo

Stayed 3 nights in Dec 2025

10/10 Excellent

Peter

Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was the Taj Mahal of all hotels. Everything was 5 star+
Stayed 4 nights in Dec 2025

6/10 Okay

Yenisey

Stayed 3 nights in Dec 2025

8/10 Good

Cong Long

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was next to elevator. Very noisy at night. Pool was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jemima

Stayed 1 night in Dec 2025

10/10 Excellent

Rabih

Stayed 5 nights in Dec 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have traveled extensively throughout the world for work and leisure for over 20 years. Each year I stay at over 40-50 different hotels. This Mandarin Oriental hotel is the best hotel in the world that I have ever stayed at. The hotel is pristine, the rooms are impeccable and the hospitality of the staff is exemplary. The most exceptional staff members are Aaron and Kiran, two of the concierges, Waty who works at the breakfast, Hafiz at the front desk, a Ram, the most professional and congenial tour guide that I have ever had in the world. Also noteworthy staff members who exhibit courtesy, friendliness and great helpfulness at all times are, Beyzid and Labin in housekeeping, Audrey Tan in administration, Shiori who welcomed us with flowers and a smile, Subra and Hayee, and Ahmad concierges, Sharom, the Chief Concierge, Adzuan, the Assistant Chief Concierge, Natasha, Mohammad, and Sarah at the front desk, Hisham (a truly exceptional doorman), Ashlam and Kumar, also superb doormen, JJ and Furhan at breakfast, and Shabril the trainer in the gym.
Stayed 6 nights in Dec 2025

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely everything! First the greeting from doorman to check-in and the best concierge Subra. The room was absolutely gorgeous and the food delicious. If ever I come back I will stay in this magnificent hotel! Thank you for making our stay such a wonderful experience!
View from front window of our room
View from the KLCC park next to the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing attentive staff . All very professional. Very help concierge. Excellent club lounge and super staff there. Great rooms . Only dislike no door in bathroom that closed off toilet. Often air con too high in hotels areas!
Stayed 4 nights in Dec 2025

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mandarin Oriental is rarely below superb. The rooms are exquisite. The service staff is phenomenal. Amenities are on spot. Just one dissapointment is that having given us an upgrade to a higher floor they didn't include the Club. It was a menial thing that the reception staff could have handled better. Or at least include the Petronas view. It was barely an upgrade. Completely different from The Prestige in Penang; they went all in but it is the Marriott experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Nov 2025

4/10 Poor

Siu Fong

Stayed 4 nights in Nov 2025

10/10 Excellent

Ross

Stayed 4 nights in Nov 2025

10/10 Excellent

Neal, New York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. One of the nicest hotels in which we have ever stayed. We would return to Kuala Lumpur (a great city) just to stay in this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joel

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
This mandarin oriental is starting to look somewhat tired and I’d expect a refurb to be along soon - at least it should be. Service excellent but now showing it’s age.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stuart

I enjoyed my stay at the Mandarin
Stayed 6 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Flawless
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality. Especially likes the spa facilities and breakfast selection.
Stayed 2 nights in Nov 2025

10/10 Excellent

GRACE

Stayed 2 nights in Nov 2025

10/10 Excellent

Herbert hon hing

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel good food
Stayed 3 nights in Nov 2025

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