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JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur

Choose dates to view prices

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video
Lobby
Outdoor pool
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪2 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, JW Marriott Kuala Lumpur is adjacent to Pavilion Kuala Lumpur and within a 10-minute walk of other popular attractions like Jalan Alor. This 5-star hotel welcomes guests with 738 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Kuala Lumpur, and also a short walk from Berjaya Times Square and KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.1 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 12 min walk - 0.7 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur
JW Marriott Kuala Lumpur features a full-service spa, an outdoor pool, and a children's pool. Parking is available for MYR 10 per day (MYR 30 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
58-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on Sep 7, 2025 start from $106.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of JW Marriott Kuala Lumpur?

This hotel is situated in Kuala Lumpur City Centre within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor. You'll also find Berjaya Times Square and KLCC Park less than a mile away.

Is parking available on site at JW Marriott Kuala Lumpur?

Yes, valet parking is offered for MYR 30 per day. Accessible parking is also available for guests.

Is there a spa available at JW Marriott Kuala Lumpur?

Donna is the hotel's spa and services include body wraps, facials, massages, and mani/pedis.

Does JW Marriott Kuala Lumpur have a casino?

No, JW Marriott Kuala Lumpur doesn't have a casino.

Will I find an indoor pool at JW Marriott Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is JW Marriott Kuala Lumpur good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does JW Marriott Kuala Lumpur have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does JW Marriott Kuala Lumpur have a restaurant that serves breakfast?

Yes, JW Marriott Kuala Lumpur has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Kuala Lumpur.

Are there connecting rooms at JW Marriott Kuala Lumpur?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from JW Marriott Kuala Lumpur?

The closest major airport to JW Marriott Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.7 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.2 mi away.

Are there rooms with balconies that I can book at JW Marriott Kuala Lumpur?

No, at JW Marriott Kuala Lumpur, there aren't any guestrooms that list a balcony.

Does JW Marriott Kuala Lumpur host weddings?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Kuala Lumpur.

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

lu ying

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy, seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Apr 2025

10/10 Excellent

Nur Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room esp their breakfast is good
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Kuala Lumpur.

Premium sheets, super clean room, extensive breakfast buffet.
Stayed 1 night in Apr 2025

2/10 Terrible

George

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor communication between front office and guest

Arrived early at the hotel around 11:30am, but wasn’t able to check in as the official check in time is 3pm. So, I was told by the front office staff that they will call me when the room is ready but till 4:30pm no calls came from the front office. I have re-queue again to get my keys to room. Wasted a lot of time.
Stayed 1 night in Apr 2025

10/10 Excellent

Bahl

Stayed 2 nights in Apr 2025

8/10 Good

Rash

Stayed 1 night in Apr 2025

8/10 Good

Thi M

Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Brian

Stayed 3 nights in Apr 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great pool and dining/bar options. Superb location, really convenient for getting around KL. Staff were professional, courteous and accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ron

Stayed 2 nights in Apr 2025

10/10 Excellent

Saifol

Stayed 3 nights in Mar 2025

10/10 Excellent

Rodel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Shahil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over expectation :) staff welcoming and lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, nice and comfortable hotel. Staff helpful and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nap

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it's in a busy tourist area, it feels safe and secure inside the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Stayed 3 nights in Mar 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confortable hotel

excellent hotel at great location. just hate the traffic jam at bukit bintang.
Stayed 2 nights in Mar 2025

8/10 Good

Chandra

Stayed 3 nights in Mar 2025

4/10 Poor

Woan lih

Stayed 2 nights in Mar 2025

8/10 Good

Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room size and down side is there were no cutleries when we need them for take away foods
Stayed 2 nights in Mar 2025

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