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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Suite, 1 Bedroom | Living area | Smart TV
Outdoor pool
Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Central Market
    ‪7 min walk‬
  • Place, Jalan Alor
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds (View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Tower (View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Located in Golden Triangle within a short walk of Jamek Mosque, Four Points by Sheraton Kuala Lumpur, Chinatown is within a mile (2 km) of other popular sights such as Jalan Alor. This 318-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Petaling Street Market - 2 min walk - 0.1 miles
  • Merdeka 118 - 3 min walk - 0.2 miles
  • Central Market - 7 min walk - 0.4 miles
  • Jalan Alor - 17 min walk - 0.9 miles
  • Berjaya Times Square - 17 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 6 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Ho Kow Hainam Kopitiam - ‬1 min walk
  • ‪Pik Wah Bar & Cafe (碧華) - ‬1 min walk
  • ‪Jann - ‬1 min walk
  • ‪Quan’s Kitchen - ‬1 min walk
  • ‪Bunn Choon Restaurant 品泉茶室 - ‬1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

At Four Points by Sheraton Kuala Lumpur, Chinatown, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for MYR 20 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a garden, and a water dispenser.
Guests can expect free WiFi and Smart TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include safes, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 100.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Kuala Lumpur, Chinatown?

Four Points by Sheraton Kuala Lumpur, Chinatown provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, Chinatown?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Kuala Lumpur, Chinatown on May 23, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Four Points by Sheraton Kuala Lumpur, Chinatown?

This hotel is situated in Golden Triangle within a short 2-minute walk of Petaling Street Market and also 20 minutes on foot from Jalan Alor. You'll also find Berjaya Times Square and KLCC Park within a short drive.

Is parking available on site at Four Points by Sheraton Kuala Lumpur, Chinatown?

Yes, valet parking is offered for MYR 20 per day and self parking is available for MYR 5 per day. Wheelchair-accessible van parking is also available for guests.

Does Four Points by Sheraton Kuala Lumpur, Chinatown include a casino on the premises?

No, Four Points by Sheraton Kuala Lumpur, Chinatown doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Kuala Lumpur, Chinatown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Four Points by Sheraton Kuala Lumpur, Chinatown?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Four Points by Sheraton Kuala Lumpur, Chinatown?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Kuala Lumpur, Chinatown have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Kuala Lumpur, Chinatown has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Four Points by Sheraton Kuala Lumpur, Chinatown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Kuala Lumpur, Chinatown.

Are there connecting rooms at Four Points by Sheraton Kuala Lumpur, Chinatown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Four Points by Sheraton Kuala Lumpur, Chinatown?

The closest major airport to Four Points by Sheraton Kuala Lumpur, Chinatown is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.8 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.7 mi away.

Are there rooms with balconies that I can book at Four Points by Sheraton Kuala Lumpur, Chinatown?

No, there aren't any guestrooms at Four Points by Sheraton Kuala Lumpur, Chinatown that offer a balcony.

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 635 reviews
Rating 8 - Good. 163 out of 635 reviews
Rating 6 - Okay. 16 out of 635 reviews
Rating 4 - Poor. 4 out of 635 reviews
Rating 2 - Terrible. 2 out of 635 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Chun Peng

Not respond to email. A
Stayed 2 nights in Feb 2026

10/10 Excellent

Debbie

Traveled with group
Liked: Amenities, property conditions & facilities
Rooms great .Staff fantastic -would highly recommended along with the location
Stayed 4 nights in Feb 2026

10/10 Excellent

Christopher Meng How

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Super location...wander all the small alleys in Chinatown and notice how many buildings are being renovated. The metro is about 5 minutes away - walk over and go anywhere in KL without the hassle of traffic (I took it to the airport). Lovely pool...sunset in the pool is cool - good staff who are welcoming, informed and helpful.
Stayed 3 nights in Feb 2026

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities
Great service, wonderful breakfast, super location. Only reason for the 4-Star is because of the loud music coming out of the Bar that resonates through the wall till 12am on Fridays and Weekends. Be warned.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rajiv

Stayed 3 nights in Dec 2025

10/10 Excellent

Hussain Shaheed

Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Excellent stay.. Great location room upgraded free. Staff all great. Best XMAS!❤️ with my fiancee!
Stayed 3 nights in Dec 2025

10/10 Excellent

sau

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2026

6/10 Okay

Kannan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lift was too slow.
Stayed 2 nights in Jan 2026

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Convienient location and courteous staffs
Stayed 2 nights in Jan 2026

6/10 Okay

Janelle

Stayed 2 nights in Jan 2026

8/10 Good

Ted

Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 3 nights in Dec 2025

10/10 Excellent

Betsy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was clean and comfortable. I could sleep well:) Well priced even though I opted for paying on site!
Nice bed for a restful night
Stayed 3 nights in Nov 2025

10/10 Excellent

Oi Sze Iris

Stayed 1 night in Dec 2025

10/10 Excellent

Kim, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were great. But the location is the absolute best. It is a bit to get to since it’s in the heart of town by taxi. You can also take the KLIA Express and transfer to the LRT line and it’s about a 10 min walk from the station. You are walking distance to endless restaurants and tons of food choices.
Stayed 3 nights in Jan 2026

8/10 Good

JIAING

Traveled with partner
Liked: Amenities
The staff is excellent. There ia always someone behind the front desk for all calls. Water is always provided. There is warmth and friendliness. That is the best thing about this Sheraton location. The biggest weakness is the elevator's speed. There is only technically only 3 elevators going to the rooms, one is going to the parking lot. The crowds in this location are overwhelming since it is hub and central of KL. A lot cars, motorists, people on very small streets. Convenience is a plus. The lobby for check in and out is on 7th floor. The main entrance at ground floor is more a transit area, creating more bottleneck in 2 locations and confusion for 1st time travelers. The hotel goes by Sheraton four points and also marriot so it may be confusing for some. It would be nice if they separate the bar or drinks place from the pool so people can enjoy some privacy of the pool for "party, drinking customers". Great overall experience but wishes it is more calming as a hotel. It is just a busy atmosphere instead of cultural even though it ia at the heart of chinatown.
Stayed 7 nights in Dec 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Anwer, Melbourne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Arin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

8/10 Good

Rajendran

Liked: Cleanliness, staff & service, amenities
Morning breakfast can be improved
Stayed 1 night in Nov 2025

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

HONG

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Dec 2025

8/10 Good

Wai

Stayed 9 nights in Dec 2025

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